Do not honour warranty
Where do I start purchased new coilovers and only been fitted six months when one of the Shocks failed, these were fitted by a trained VW mechanic, took to local garage for a service and mechanic noticed the shock had failed on drivers side front, contacted supplier who I purchased from and they charged me £77 to have a replacement shock so I could send the faulty one back under warranty. I did everything that was asked and provided loads of photos also. They blamed the trained mecanic of causing the damage and refused to honour the warranty. Absolutely disgusting after service.
