Great support! I purchased a power bank that stopped working after about a month. It took me some time to contact support about the warranty, as I was worried because I no longer had the original... See more
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What can I say-I an impressed each time I order. Professional and friendly assistants at the customer support, quickest delivery ever(made an order at night-got it next day, afternoon), quality goods... See more
Great prices and phenomenal service. Frequently get next day morning delivery on items ordered late in the evening the day prior in the Copenhagen area. Support have been very helpful on the rare... See more
God butik. Men denne vare blokerer for Bluetooth signalet. Havde svært ved at koble op på høreapparaterne og headsets. Hopper af og på. Først da jeg afmonterede bumper casen var der super forbindelse.... See more
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Company details
About Proshop a/s
Written by the company
Proshop er en af Danmarks ældste IT forhandlere. Vi åbnede i midten af 90'erne i hjertet af Aarhus med en butik, siden hen har vi udvidet med erhvervsafdeling og webbutik. I dag er vi placeret i Højbjerg, få kilometer fra Aarhus centrum.
Kæmpe sortiment
Vi har et kæmpe varesortiment. De mest populære varer er på lager hos vores lokale pick-up points, skal man skal bruge noget lidt mere specielt, kan vi skaffe det inden for få dage.
Hvis vi ikke har varen på lager i København, har vi dagligt en lastbil som kører fra vores hovedlager i Aarhus og ud til de enkelte pick-up points.
Kundeservice
Højt serviceniveau har altid været utroligt vigtigt for Proshop, derfor fokuserer vi på stor viden og god service når vi ansætter medarbejdere. Hos Proshop kan du godt forvente noget ekstraordinært.
Pick-up point
Vi oplever en stigende efterspørgsel af hurtig levering, derfor har vi valgt at fokusere på lokale pick-up points. Vi har i dag pick-up point i Aarhus og København.
Contact info
Slet Møllevej 17, 8270, Højbjerg, Denmark
- 70205080
- support@proshop.dk
- www.proshop.dk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Prompt delivery :-)
Great store- Problem free shopping
Ive purchased many things over the past 5 yeas at Proshop. It's always an enjoyable shopping experience either online or at their store in Aarhus. They are very well organized and efficient. I warmly recommend their store for a problem-free shopping experience.
Waited Two Weeks, No Updates
They kept me waiting for a package for 2 weeks without any communication, even though they had promised shipping within a few business days. I finally had to reach out to them to cancel the order.

Reply from Proshop a/s
Top notch!!
An absolutely great place to shop from tech to toys and beyond. I ordered multiple things for pickup in CPH, and the process was silky smooth. When ordering online for delivery, or for items not in stock in CPH but in Aarhus, wow do they have their logistics in order to offer a top notch service. Highly recommend!
good experience
good experience, and good products, only thing is the delivery fee, if you could lower the delivery fee then it will be perfect
Shipping Delayed TWICE a whole Month
So I ordered a Monitor on July 23 and the delivery was expected between 30/07/2025 & 01/08/2025 which is fine. But then the Delivery got delayed for almost 3 Weeks to 18/08. and just before that day I receive another message telling me that the delivery has been delayed till 02.09.2025 - 04.09.2025 so another 2 weeks. So I just decided to cancel my order if you would like to actually receive your package then don't order from this site I even had to pay 10€ for shipping thats hilarious

Reply from Proshop a/s
Next-day-delivery
Next-day-delivery. Det er altid en fornøjelse at handle hos Proshop.
Excellence and reliability
I have quickly received my order of a Lenovo computer. I have not yet used it but trust the quality of your product
My order still hasn't come yet
My order still hasn't come yet, and i ordered it the 1. july. They said it would take 1-2 day, then it said it would come the 10th, then the 17th and now it says the 26th. Like come on, this is so freaking stupid, how can it take that long for 3 little things. And im so mad because i needed the stuff for my trip on the 13th, and of course i thought it would come, but it didn't, long from it. This is actually the worst experience I have had when ordering online. Its a total shitshow, at that's putting it nicely😡

Reply from Proshop a/s
Solid purchase of my new Asus ProArt…
Solid purchase of my new Asus ProArt (32") screen from ProShop and delivery by PostNord. The screen is a fantastic 32" 4K 240Hz Pro screen for multiple scenarios (professional work, gaming)
I recommend ProShop for your next hardware purchase :)
Nicolai
Odense, DK
Very good buying experience
Very good buying experience. Reasonably lowest prices. Timely updates and prompt delivery.
Good products and service.
Lied about having it in stock
So i placed an order, cancelling a previous order as this company said they had it in stock and the delivery would happen 16th or 17th. AFTER the order was placed i was told the week after it might be delivered and that no it wasnt in stock, which is false marketing. I tried contacting them via email on monday, suprise suprise no answer

Reply from Proshop a/s
Super hurtig levering
Super hurtig levering
God til prisen produkt
Dog ærgerligt at sleevet er for stort til min 14” thinkpad. (Derfor kun 3 stjerner)

Reply from Proshop a/s
The products are of great quality and…
The products are of great quality and for a fraction of the price.
Never again
I pre-ordered a limited edition game and received a completely different product on delivery.
My initial item is not in stock anymore so I cannot receive it and a return only functions with a return label, that I have to print myself - without having access to a printer - because QR codes are not a thing for Proshop. Upon asking Support how we handle this now since I cannot print the label I was told I can alternatively hand in the wrong item in one of their pick up points in either Copenhagen or Aarhus aka travel for hours just to do that.
I find it honestly shameful that I have to figure out Proshops mistake and now also had to buy the item for a higher price elsewhere because they lost my initial item.

Reply from Proshop a/s
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