Proposify Reviews 9

I ordered nothing from this website and charged me more than 120 euros.

Horrible software
Plus it's impossible to dispute the charges that they're putting in
I added the seat and then deleted it
But they were still charging me for that because I didn't hit some hidden bottom on their website

We worked with proposify over a year - they tried to push us to renew in July - we didnt want to renew but the thing is we had paid for a year in June - I have the invoice - June 2025 to June 2026 is the service date, we paid over a thousand dollars and I have the invoice - they shut off the service in August of 2025 - and there is absolutely no support -

The software is clunky, but the real issue is the complete lack of customer support. Multiple requests went unanswered, and there’s no clear path to escalate issues. When the platform breaks—which it often does—you’re left on your own. Would not recommend.

Yup. I am incredulous. Their AI ASSISTANT, which is NON-HUMAN, won't help me. It says I have reached the maximum amount of messages for the day. So, you can't use their AI knowledge base? You know, the one that can handle 8,000 users at once because it processes information at the speed of light? Nope. You are on your own. No knowledge base for you on how to use the product. I emailed them to see if this was some kind of error, maybe a bug. Apparently not. I can see why their reviews on TrustPilot are so low. Too bad. Looks like it may have been a good match for us as far as the product goes.

Paid for Q1. Got locked out of my account by the company with a 403 forbidden error at a critical time when I needed to get a proposal out. Cancelled the service and they would not refund a penny.

Used it for couple years. Moved to another platform and cancelled months prior to renewal. Got charged renewal anyway. Cancelled again same day. Got charged $984 for another year and like nobody to contact over it. Disputing it and they are challenging the dispute. I would look elsewhere if I was you. I’m going to have to settle this legally now.

I used it for a few years. It was clunky, and the foujnder was terrible at customer service. Things improved on the customer support front when he got staff but the platform itself was not easy to use. My team finally made me get rid of it. It was costing us more time than it saved us.

Awesome software! I use it to close Digital Marketing Sales all day every day!