Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Rental Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Agency

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Shelby Hardy was so supportive and…

Shelby Hardy was so supportive and helpful in helping us try to fix an issue in our flat. She replied quickly to emails and answered any questions we had with understanding and helpful answers, she was brilliant.

7 October 2025
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Rated 5 out of 5 stars

Property moves have never dissapointed…

Property moves have never dissapointed Jill, especially, has been helpful, accessible, friendly,efficient, and generally lovely Thankyou

3 October 2025
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Rated 5 out of 5 stars

I believe a company’s success is build…

I believe a company’s success is build by its employees and in this case I have to say the service its been top notch. Jill is extremely helpful and very nice and polite.

1 October 2025
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Rated 5 out of 5 stars

Very efficient!

1 October 2025
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Rated 5 out of 5 stars

Excellent property management service

Excellent property management service - particularly recommend Jill Brewster.

29 September 2025
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Rated 5 out of 5 stars

great letting agency in B&H

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my call! A special thank you to Shelby and Jill, who are always quick to respond to my enquiries and provide excellent support. I love my flat and hope to spend many more years here.

25 September 2025
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Rated 5 out of 5 stars

11/10 would recommend

I’ve been renting with a variety of lettings agents for two decades, and Property Moves is hands down one of the best.

From the first call, they went out of their way to help me find a property. With a dog and a cat in tow, this wasn’t an easy feat. I first dealt with Jez and Jessica to secure my current property, and they were both incredibly helpful and kept me up to speed at every step.

It was my first time renting a property as a business owner rather than an employee, and I had no idea what I was doing. They walked me through it and explained exactly how to complete the forms and what to request from my accountant.

Jill then took over for maintenance and ongoing communications and has been friendly and helpful whenever we’ve spoken. Repairs and update requests have been sorted with zero fuss and usually within a day or two. None of the pushing back or fudging of repairs I’ve experienced with other agents.

11/10 would definitely recommend.

25 September 2025
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Rated 5 out of 5 stars

Excellent service!

Jill Brewster is outstanding! Very happy landlord serviced by Property Moves! Thank you for everything you do.

23 September 2025
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Rated 4 out of 5 stars

Responsive & helpful

Property moves have always been responsive & helpful.
We have been renting the same property for 3.5 years & would recommend them.

23 September 2025
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Rated 5 out of 5 stars

Quick to resolve issues

I’ve been in my flat since May, I love my tiny home and Shelby & Jess have been a great help since moving in. Shelby has helped me with any maintenance requirements and is always quick to respond and rectify any issues that have arose. I would highly recommend using this letting agency for your future home.

23 September 2025
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Rated 5 out of 5 stars

A fantastic agency

A fantastic agency. They were thorough in finding out what we wanted and showing us fantastic properties. 10/10 to Dan and Jez.

20 September 2025
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Rated 5 out of 5 stars

I received excellent service from Dan

I received excellent service from Dan, very pro-active, would highly recommend.

22 September 2025
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Rated 5 out of 5 stars

I never leave reviews but I will say…

I never leave reviews but I will say Bradley has been giving top level service since we got in contact, I used to be an estate agent for years so I know how it works but really amazing service from him and his team, hopefully they can find me a property soon, top agent in Brighton for me at present. Laurence

21 September 2025
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Rated 5 out of 5 stars

Excellent service!

Property Move have been absolutely fantastic to work with. As a landlord, I really appreciate their professionalism, excellent service, and the sense of security they provide not only for me but also for the tenants. They managed to fill all the bedrooms in no time, making the whole process smooth and stress-free. I will definitely be using them for all my properties in the future. Highly recommended!

15 September 2025
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Rated 5 out of 5 stars

Scammers

I would like to say thank you for Jill Brewster once again, for warning me about scammers whose try to get money easily.
Also I would like say thank you for providing useful phone numbers in case of any emergencies.

12 September 2025
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Rated 5 out of 5 stars

“Excellent service – thank you Dan and Jess!

I had a great experience with Property Moves during my recent move. The whole process was made so much easier thanks to their professionalism and support. A special thank you to Dan and Jess, who were both extremely helpful, responsive, and made everything run smoothly. I really appreciated their assistance and would happily recommend Property Moves to anyone looking for an estate agent.

9 September 2025
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Rated 5 out of 5 stars

Jessica Castle provided an outstanding service

Jessica Castle provided a service beyond excellence when I was recently changing tenants at my flat. She responded quickly to all of my queries, and in fact, reminded me of some things that had suddenly slipped my mind! Importantly, she kept all parties in the loop, so that everyone was informed. It made for a smooth changeover, at a very hectic time! I am so grateful to Jessica for always making an extra effort to provide great service!

3 September 2025
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Rated 5 out of 5 stars

Efficient service

Great service from Jill and the team at Property Moves.

5 September 2025
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Rated 5 out of 5 stars

Amazing Team at Property Moves

Amazing Team at property Moves. Kept us informed every step of our new tenancy, right up to collecting keys. Very professional would highly recommend, a breath of fresh air in Brighton & Hove

5 September 2025
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Rated 5 out of 5 stars

Great company

Great company - I’ve been working with Shelby and she has been inredibly helpful :) thanks

3 September 2025
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