Prominent logo
Visit website

Prominent Reviews 4,506

•
TrustScore 4.5 out of 5

4.6

Furniture Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

Al 25 jaar laten wij iedereen ervaren wat écht goed zitten is. Zitcomfort van top tot teen, in een stoel of bank 100% op jouw maat gemaakt. Doordat onze zitmeubelen altijd optimale ondersteuning geven, ervaar je wat ultiem zitcomfort is. Het is de plek waar je ’s ochtends jouw eerste kopje koffie drinkt en waarin je ’s avonds heerlijk ontspant. En natuurlijk voor alle momenten daartussen. Omdat je jouw stoel of bank geheel naar eigen smaak samenstelt, past deze uitstekend in jouw interieur.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Strongly recommended

Excellent product and service. Prominent's assistant, Bas, gave us wonderful practical assistance in finding exactly the right sofa. No pressure and really helped us to think through the process. Strongly recommended.

16 April 2025
Unprompted review
Prominent logo

Reply from Prominent

Dear Stephen Machon,

Thank you very much for your kind words and recommendation. We're delighted to hear that you had such a positive experience and that Bas was able to assist you in finding the perfect sofa.

We wish you many comfortable moments with your new sofa!

Kind regards,
Sabine - Prominent

Rated 1 out of 5 stars

“ I recently had a very disappointing…

“ I recently had a very disappointing experience with prominent Homes.Homes.following an inspection on June2 2024, by Access home inspection serves INC, the repairs conducted were grossly negligent leasing to significant additional damage. The workmanship was far below professional standards. Urge the company to reassess and repair the damage promptly, as this level of service is unacceptable from such a reputable builder”

30 June 2024
Unprompted review
Prominent logo

Reply from Prominent

Update 27/2

Dear Genet,

We haven’t received a response from you. Our offer to assist you remains open. If you haven’t visited our store, we would kindly appreciate it if you could consider removing the review.

Thank you in advance for your cooperation.

Kind regards,
Sabine | Prominent

------------------------------------------------------
Dear Genet,

Thank you for sharing your concerns. We sincerely regret that your experience with our service did not meet your expectations. It truly saddens us to hear this.

We would be pleased to assist in resolving this matter. To explore a suitable solution, may I kindly ask you to email your personal details to svhees@prominent.nu? Upon receipt, I will contact you directly to discuss how we can help.

Thank you for your cooperation. I look forward to hearing from you.

Kind regards,
Sabine | Prominent

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, great service, beautiful products.

20 March 2024
Unprompted review
Prominent logo

Reply from Prominent

Dear Kevin,

Thank you for your review. We are happy to hear that you had a positive experience with us and that you appreciated both our service and products.

Kind regards,
Daphne | Prominent

Rated 5 out of 5 stars

Clear, Helpful and Professional Presentation

We visited the Amstelveen store where Karin was extremely helpful. We arrived 15 minutes early for our appointment, Karin was with a customer. She was very courteous, she kindly offered a cappuccino and for us to peruse the showroom (which by the way is lovely). At our appt. time she listened carefully at our wishes, then she demonstrated the options and why certain optional choices would be good for us. Karin never pushed extras that were not necessary for us. She took her time , helping with size, color material, stand and control buttons of our choice. It was an excellent experience (learning one too). We now await our beautiful Relaxfauteuil Sorisso Chair! What a great investment and thank you Karin!

21 March 2023
Unprompted review
Prominent logo

Reply from Prominent

Dear Janie Groeneveld-Elder,

We are happy to hear that your visit to our showroom went well with the help by Karin.

Thank you for your review.

Kind regards,
Daphne | Prominent

Rated 5 out of 5 stars

Great service

Great service - delivery and removal of old chair was easily arranged even with current covid-19 epidemic. Excellent product, high quality and extremely comfortable chair

21 May 2020
Unprompted review
Rated 5 out of 5 stars

First class!

The whole experience was first class. From the home visit through to delivery. The chair is made to measure and of the highest quality. Many thanks for the outstanding quality and service.

12 May 2020
Unprompted review
Rated 2 out of 5 stars

The back Office is terrible

The back Office is terrible. Some mistakes and we Gas to ask few times.

6 December 2017
Unprompted review
Prominent logo

Reply from Prominent

Geachte heer, mevrouw Wiedemann,

We hebben uw review ontvangen waarin u aangeeft dat onze back Office niet goed is.
Wij vinden dit uiteraard niet fijn om te horen, want wij streven naar volle tevredenheid.
Zojuist aan de hand van uw opgegeven ordernummer hebben we u gebeld en gaf u aan geen beoordeling te hebben ingevuld.
Uw naam komt wel overeen met uw opgegeven ordernummer.
Graag zouden wij in contact met u willen komen, zodat we u goed kunnen helpen.

We hopen van u te horen.
Vriendelijke groet, Nienke van Prominent Klantenservice

Show reviews in all languages. (4,506 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look