Project Skills Solutions Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Education & Training

Information provided by various external sources

Managed Training Solutions courses to programmes Management and Safety Office Construction & Industry and Network cabling Installation solutions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

IOSH Training

Daisy is an excellent and well astute trainer. Her capability to interact with all candidates, deliver at the same time made this course very interesting and a pleasure to be part of....

7 December 2023
Unprompted review
Rated 5 out of 5 stars

I recently completed my IOSH Managing…

I recently completed my IOSH Managing Safely. The course was very informative and a good stepping stone into health and safety. The instructor Daisy was very good, she was engaging and made the whole experience enjoyable.

7 December 2023
Unprompted review
Rated 4 out of 5 stars

I booked a street work supervisor and…

I booked a street work supervisor and opp one week after the other 🤯😵‍💫. But got it all done the course was fun and easily set up for me waiting for certificates now been a week 2 week will let you know if when they arrive. I do know what there is a backlist of street works cards for 6 months. I would use this company again.

7 February 2022
Unprompted review
Rated 1 out of 5 stars

Extremely bad place

Project skills solutions booked training for me in Webb's Million Keynes.
Very bad experience, I have left before course CITB Health and Safety Awareness has begun.
On entrance desinfect hands, Trainer standing face to face with me in distance less than 1 meter and explaining 2 meter social distance, not saying/asking with a good manner - giving orders!
I have 20 minutes before course starting. Decided to get to car to drink and make cigarette, Trainer came after me with hand sanitizer as said that he not saw if I was using so I have to do it now ( like I'm 5yo and teacher need to see if I done it) 😂
I said that I used twice already, anyway is almost 20 minutes to start, I'm about to smoke now I will use when back to building, but he insisted. I use again, and make comment that Covid-19 is not that deadly as government and TV said. I know no one who knows anyone with Covid-19.
After which trainer raised his voice and with a bad manner said that Covid-19 is real, he knows at least 3 people who died from it. And this end of conversation.
I call company who booked this course for me that I not want to start this course with this trainer.
Why I should stay there if on start trainer raising voice on me because I dare to have different opinion 😲.
Good he not know what I think about NHS services🤣.
Just like everyone else I have right to mine opinion even if is wrong or against someone believes, but this is not reason to be unpleasant and rude.
Im waisted almost £200 and because trainer at this place with his behaviour in my opinion is not good enough to teach anything even a dog's, and only thing I get from this place is a chronic migraine attack ongoing for a second day. Look after yours money and health as this place respecting non of those.
I read other reviews and PSS answers, please do not believe that PSS is sorry for this what happened, as they not, as you paid already you can go and ...........
Please to make good choice with someone else 😜

24 August 2020
Unprompted review
Project Skills Solutions logo

Reply from Project Skills Solutions

Hi, thank you for leaving a review, I'm very sorry for your experience, our team here have since investigated the situation.
You are of course entitled to your own opinion about Covid and the NHS. However, for us and Webbs to be allowed to deliver training we are required to follow government guidelines, complete a risk assessment and put measures in place to minimise the risk of our staff and delegates catching the virus. The team at Webbs, like many people, have been personally affected by Covid and shared that with you to relay the importance of the measures they've taken.
The team at Webbs did not see you use hand sanitiser or have your temperature taken which are both parts of our measures to keep everyone safe. I’m very sorry if you did in fact use the hand sanitiser, it is our responsibility to make sure these guidelines are followed.
Since these precautions have been in place we have had no issues with delegates complying, they are typical of many public places right now.

Rated 4 out of 5 stars

Dont book if you want a certificate…

Dont book if you want a certificate within 6 months of doing the course. What a disaster, still waiting for certificate and all you get is the run around. AVOID.

Part 2, having made a complaint Sam at PSS has resolved the problem quickly and to my satisfaction. Well done to PSS, you can judge a company who correct their mistakes, just wished it hadn't taken a bad review to prompt the,

19 June 2020
Unprompted review
Project Skills Solutions logo

Reply from Project Skills Solutions

Hi James, I'm sorry you have had issues receiving your certificate. We send out certificates as soon as we receive them from the awarding body and use Royal Mail's signed service. Would you mind emailing me your full name and the course you attended so I can look into this and get this sorted for you (sambarton@projss.co.uk).
Thanks,
Sam

Rated 1 out of 5 stars

DON'T BOOK UNLESS LIVE NEAR BY

dont book unlesss you live very near to the training venue, according to google map journey should take 40 minutes but allowed for traffic so left 7 am to get there 8:30 am start. Due to traffic accident, I was late, call them at 8:23am from PSS to say i'm at the Chelmsford fryer to say may be bit late,but should got there 8:30 but actually got there at 8:44 am. went in there but told it is too late. called back pss customer servicce at 8:48 but told I have to rebook and pay another full fees £110 + VAT. £132 plus petrol wasted, So unless you have Money to waste, and live very near by - DO NOT BOOK!!

Thanks for reply, but I actually went into the classroom and spoke to trainer, and he said "sorry too late". You can check with other people who was attending the class. And I have never said that " I had to get something from the car as I already had lunch and everything with me when I went into the class room.

28 February 2019
Unprompted review
Project Skills Solutions logo

Reply from Project Skills Solutions

Afternoon Michael,

I am sorry to hear that PSS has not met your expectations on this occasion, I have spoken to the trainer. The trainer has made us aware that you arrived slightly late for your course, they had only just finished the introductions, so you could have walked straight in and started. You signed in with the desk and then said that you were getting something from your car and never returned. You never actually spoke to the trainer, or entered the training room, you just signed in at the front desk and left.

If you arrived at 8.44am he would not have sent you away as this is not our policy. We train 1000’s of delegates a year and understand that things can happen on route to our courses, we will always accommodate as and when we can. Which we would have in this case as the delegates were still completing introductions.

As you never actually attended the course this counts as a no show which you were told by the office. Yes you can re book onto the course, but today is chargeable. If you re book we will remove the registration fees and the book price. The cost to re book for the Health Safety Awareness course is £85+ VAT.

If I can assist you any further please do not hesitate to contact me.

Kind Regards,

Kat
PSS Training Team

Rated 5 out of 5 stars

Great Service

I booked some of my guys onto a health and safety course with PSS, the trainer was very knowledgeable and all my guys found the course worthwhile.

Cheers, Frank.

3 November 2011
Unprompted review

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