Projectorpoint Reviews 

219
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a new projector believing that our existing one was not working. The projector was delivered the next day. On checking our old projector it was found that the problem was not the projector... See more

Rated 5 out of 5 stars

I spoke with Jessica regarding a total revamp of my projector system, and her attention and knowledge were stunning. I was guided by her to look at alternatives, and never pressured to decide one over... See more

Rated 5 out of 5 stars

Having bin let down by well known projector company Told me epson would be delivered 5th jan after placing order early December not delivered. Phoned Wil had unit in stock placed order received n... See more

Rated 5 out of 5 stars

I found Projectorpoint through a link on the ViewSonic website, which gave me immediate peace of mind. Since I’d already done my research, I placed my order expecting a standard, transactional d... See more

Company details

  1. Audio Visual Equipment Supplier

Written by the company

Projectorpoint has been operating since 2001 and today we are one of the largest online suppliers of AV equipment in the UK. We specialise in large venue, office and home cinema projectors, displays, LED Walls as well as wireless presentation systems.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(219)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant handling of a problem.

First projector had an internal manufacturing problem (not due to projector point in any way).
A different projector was shipped and arrived in less than three days from the problem being identified.
How a company handles a problem is the best indication of how good a company is.
Projectorpoint replaced the faulty unit without issue and kept me fully informed on the procedure.
Thank You

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Incredible post-sale service

Incredible service. After ordering, we received a thoughtful phone call from clearly expert staff to check that the model of projector would work with the layout of our room and screen. The device was delivered very fast and is excellent. When we encountered some issues with it (not the fault of ProjectorPoint), staff were absolutely amazing, arranging rapid collection, diagnosis, and replacement. Thank you, Fane and Will!

We are so glad we went for a well-regarded British firm, rather than sacrificing service in order to shave a few pounds off the price. Projectors are a big investment, and we would have had a lot of stress and inconvenience if we hadn't gone with ProjectorPoint. Really happy with our decision.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent pre sales support and advice…

Excellent pre sales support and advice from Projector Point, we had a requirement to upgrade our 1080P projection system on our race car simulator to 4K and the team at Projector Point we’re able to take our very specific requirements and advise on what would suit us best, in this case a BenQ AK700ST.

Projector Point helped us to get in touch with BenQ UK who were extremely helpful in answering some specific technical questions which allowed us to finalise our purchasing decision allowing us to place the order with Projector Point.

Excellent telephone and email support from Projector Point from start to finish.

Highly Recommended, A+++
JW-RS Simulation Services

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I made a mistake when ordering a projector screen from Projectorpoint but Will noticed it, contacted me and went the extra mile to sort out the mess. Excellent service - thank you.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service, great product.

I made a general enquiry initially about my plan to buy a projector for a voluntary group that sometimes had to operate in conditions of bright background light. Projectorpoint recommended Epson EB-FH52 but also gave alternatives. I made the same enquiry elsewhere and did not receive the same quality of advice.
Several months later I decided to buy from Projectorpoint whose pricing was competitive. When they received my order, they phoned me back to double-check, my reasons for ordering this particular product. I think this service was quite impressive.
I completed the purchase and am fully satisfied with the product.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic personal touch

Really happy to have discovered Projectorpoint. They spent a lot of time helping me choose the right projector and even after I had bought it, they also spent a great deal of time in helping me get it set up exactly as I wanted it. They were keen to understand what I needed and to get the correct dimensions and distances to ensure I had the right projector and the one they proposed and I eventually bought, is fantastic. I’m sure they could have suggested a much more expensive one but the Epson EB-FH52 is precisely what I needed and it gives a very impressive picture. Thank you for all the time you spent on this.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

The online chat person was really helpful in letting me know which projectors would be best (not the one I had first asked about). After sales then rang and double checked what I needed it for, and confirmed it would work. Its arrived and just what I need.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Company and Service

The Sales Rep Will was very friendly and gave me some great advice. He also upgraded a 5m HDMI to 10m at no extra charge. Great service and a great product.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend this Company

I've purchased projectors from Projectorpoint three times now and I must say the service, technical knowledge and technical support I've had has been great. I dealt with Will at Projectorpoint who was really Knowledgeable and took the time to answer the technical questions I had. Thanks Will

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Overall Service

Projectorpoint provided me with GREAT ADVICE and FAST SERVICE.
I know very little about projectors and have been calling and sending messages to various companies for over a week... ended up very confused.
Then I spoke with Gulam who was PROMPT, PATIENT, PROFESSIONAL and explained what I needed to know simply so that 'even I' could understand... GREAT PRODUCT, GOOD PRICE... and... DELIVERED THE NEXT DAY !!!
PERFECT OVERALL SERVICE...

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Best service experience for years!

One of the best service experiences I have had for a very long time. Will contacted me to ensure I had the correct aspect ratio for the projector screen I had ordered. After a phone conversation we amended the order and it was received a few days later, being absolutely perfect for my needs. He went above and beyond what I expected. I am delighted with the product, highly recommend the company and they will be my first port of call for future purchases of this type of equipment.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

I have bought several projectors from…

I have bought several projectors from this company over the years and always found them knowledgeable and willing to spend time discussing ones needs, to make sure you get the right projector for your space. The free next day delivery was also extremely efficient.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, prompt delivery.

Will from Projectorpoint rang me to speak about my order and explained I'd ordered the wrong ratio screen. The correct screen was actually cheaper than the one I'd ordered. Great customer service and fast delivery. Cheers again.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Eccellent!

If you hope for excellence at Projectorpoint you will not be disappointed....they genuinely excel. Each and every time I have contacted them I have found them to be very knowledgable, helpful and friendly. It's hard to imagine better service.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Professional and not pushy

Spoke with William on initial contact to discuss a projector purchase to fit my needs. He was very honest and fair in his advice, not pushy in anyway although my desire to buy something was very high and I even spent more money than he was suggesting me to. I hope (I’ve) made the right decision. 5 stars all around

11 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look