Progressive Desk Reviews 99

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

I can't find any information regarding the size of the screw holes underneath the feet, making it difficult to locate the correct size thread to put my desk on wheels. Other than that, the desk is fin... See more

Rated 4 out of 5 stars

Customer service is hard to reach. Email replies take time. But their responses are excellents. So the support is excellent, when you got it. Also, please stop using Canpar as a shipping provider..... See more

Company replied

Rated 2 out of 5 stars

The desk is very useful and works. The shipping was awful!! Not only did we have to wait over 2 months for the legs and the motor, but when it came all of the pieces were placed haphazardly in one b... See more

Company replied

Rated 3 out of 5 stars

I would post a review but I have no idea what or who I would be reviewing. I have no record of buying from this company so I assume I purchased something thru a mass e-retailer such as ebay or Amazon... See more

Company replied

Company details

  1. Computer Desk Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Furniture Store
  5. Office Furniture Store
  6. Shop Supermarket Furniture Store

Written by the company

Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.


Contact info

3.6

Average

TrustScore 3.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The desk is working out great

The desk is working out great. Which there was a pull out drawer that was longer and thinner sorta like a keyboard drawer. One that had sides that could be used for pencils,pens,etc.

3 January 2022
Unprompted review
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Reply from Progressive Desk

Thank you for your 5-star rating, Tim. We're glad your desk is working well for you! Those are all great ideas and we'll make sure to forward your suggestions to our Product Development team. Cheers!

Rated 5 out of 5 stars

Great Desk!

Great Desk!
The V-ryzer purchase experience from ordering to delivery and build was a breeze. Building it requires assistance, which was fun.

Using it daily is where this desk shines. It has lots of desktop space and practicality. My only concern is the sharp right-angle corners at each end. It was easily fixed with some rubber corner guards.

29 December 2021
Unprompted review
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Reply from Progressive Desk

Thank you for your kind review, Ricardo! We're happy to hear that you're making great use of our V Ryzer electric standing desk. We love hearing about how our desks have improved your day-to-day and we hope you continue to enjoy the use of our V Ryzer for a very long time.

Rated 5 out of 5 stars

Dual Ryzer frame. Good stuff.

Got a Dual Ryzer frame, my first order from Pregressive. Had questions about the product, and customer service was very knowledgeable and helpful. Three boxes arrived within two days of each other and packaging kept the contents unscathed.
Very impressed with the fit and finish, and quietness of operation. Better than expected. Have used other companies in the past, but I think Progressive is a better value.
Thanks guys, looking forward to my next project!

18 December 2021
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Reply from Progressive Desk

Hi Eric, thank you for taking the time to leave us this review. We're glad that you're making great use of our Dual Ryzer frame! Our team here at Progressive never tire of hearing great feedback regarding our products and we're glad to have exceeded your expectations!

As always, we are always here to help and we'll make sure to pass along your compliments to our customer service team.

We look forward to assisting you in your next project!

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, patient with a novice and responsive. Match my needs with the right product 1st time.

10 December 2021
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Reply from Progressive Desk

Hi Louis, thanks for taking the time to provide us with this review. We really appreciate it and are glad to hear you had a positive experience with us!

Rated 5 out of 5 stars

Great quality and very responsive on…

Great quality and very responsive on resolving a missing part.

10 December 2021
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Reply from Progressive Desk

Hi Ajay, thank you for taking the time to leave us this review. We're glad we were able to resolve your issue quickly. We always aspire to give a positive experience to all of our customers. If you have any future queries or concerns, please don't hesitate in reaching out to us!

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient, Progressive Desk could not have been any more helpful.

9 December 2021
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Reply from Progressive Desk

Hi Carl, thanks for taking the time to provide us with this review We really appreciate it and are glad to hear you had a positive experience with us!

Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and customer service! Would absolutely recommend!

9 December 2021
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Reply from Progressive Desk

Hi Alyssa, thank you for taking the time to leave us this review. We are always happy to help and we'll make sure to pass along your compliments to our customer service team. If you have any future queries or concerns, please don't hesitate in reaching out to us!

Rated 5 out of 5 stars

The Progressive desk sit stand base has…

The Progressive desk sit stand base has worked very well and customer service was very responsive when I had a problem with the controller. Overall a very good purchase.

25 October 2021
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Reply from Progressive Desk

Hi Jeff, thanks for taking the time to provide us with this feedback. We really appreciate it and are glad to hear you had a positive experience with us!

Rated 5 out of 5 stars

Desk works fine

Desk works fine. No issues!

22 October 2021
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Reply from Progressive Desk

Hi Will, thank you for your kind review. We really appreciate it and are glad to know your desk is working well for you!

Rated 5 out of 5 stars

Friendly and helpful

Before purchasing I had several back and forth emails with questions and the representative at Profressive Desk coiuld not hav been more freindly and helpful. I would highly recomend doing bussiness with them.

22 October 2021
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Reply from Progressive Desk

Hi Walter, thank you for taking the time to leave us this review. We are always happy to help and we'll make sure to pass along your compliments to our customer service team. If you have any future queries or concerns, please don't hesitate in reaching out to us!

Rated 1 out of 5 stars

Follow up nightmare

To many emails. Most people do not want to deal with you after the fact.

22 October 2021
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Reply from Progressive Desk

Hi Kristofer, and thank you for taking the time to provide us with this feedback. We do understand your grievances regarding our emails and sincerely apologize for the inconvenience. We have proceeded to unsubscribe you from future marketing emails. If you ever have any future queries or concerns, please do not hesitate in reaching out to us!

Rated 1 out of 5 stars

Great product, bad packaging

Let me start out by saying the desk is great. Easy to put together, great quality, heavy, sturdy, it will last forever. The problem was with shipping and an unkept promise. I received the desk, which was too heavy for the box it was shipped in. Parts were missing. Instead of reshipping just the needed parts, they shipped an entire new base. Again the desk base was too heavy for the box and even more parts were missing. Fortunately the parts I needed were still in the 2nd box. I used what I needed and had the remainder sent back. The company told me they were going to give me a 10% refund, which they never did.

22 October 2021
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Reply from Progressive Desk

Hi there, thank you for taking the time to provide us with this feedback. We're glad to hear you're liking your new standing desk and we're certain you will enjoy it for a very long time! We do appreciate and understand your grievances regarding shipping, and have raised this with the relevant departments. Upon discussing your concern with our team, we were informed that you were provided with a full replacement at no charge, and that a pick up was scheduled for the extra parts. Please accept our sincere apologies for any inconveniences you may have experienced. For any other concerns, please feel free to reach out to us!

Rated 2 out of 5 stars

The desk is very useful and works but shipping was awful

The desk is very useful and works. The shipping was awful!! Not only did we have to wait over 2 months for the legs and the motor, but when it came all of the pieces were placed haphazardly in one box, unwrapped and the legs were scratched. We did receive a partial refund, but probably won't be ordering anything else from Progressive Desk.

22 October 2021
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Reply from Progressive Desk

Hi Lisa, thank you for taking the time to provide us with this review. Your feedback helps us to improve our service for everyone. We're happy to know you've received your refund and are making great use of your new desk! We'd like to offer our sincerest apologies for the delay in the shipment of your desk as well as with the unfortunate blemish on your desk frame. If you have any future queries, please do not hesitate to reach out!

Rated 5 out of 5 stars

Fast quick service,all taken care of…Class act

Fast quick service,all taken care of with no frustration on my part.All was done on the phone or text.

22 October 2021
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Reply from Progressive Desk

Hi Bret, thanks for taking the time to provide us with this review We really appreciate it and are glad to hear you had a quick and hassle-free experience with us!

Rated 5 out of 5 stars

Great Service

Their service is great. Had to send one of my linear actuators back and they provided a prepaid return ups return label and had sent a replacement immediately.

22 October 2021
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Reply from Progressive Desk

Hi Dick, thanks for the 5-star review. We really appreciate it and are glad to hear that you're pleased with our services!

Rated 5 out of 5 stars

Straight up

Straight up. No problem company.

22 October 2021
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Reply from Progressive Desk

Hi there, thanks for your kind review. We do our best to provide simple and quick solutions for our customers and we're glad to hear you had a positive experience with us!

Rated 5 out of 5 stars

I have had no problem with service

I have had no problem with service. Good job.

22 October 2021
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Reply from Progressive Desk

Hi Z, thanks for taking the time to provide us with this feedback. We really appreciate it and are glad to hear you had a positive experience with us!

Rated 3 out of 5 stars

I would post a review but I have no…

I would post a review but I have no idea what or who I would be reviewing. I have no record of buying from this company so I assume I purchased something thru a mass e-retailer such as ebay or Amazon in which case I would need to know what it was.

22 October 2021
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Reply from Progressive Desk

Hi Sparks, thank you for your feedback. Both Progressive Desk and Progressive Automations are available through Amazon. Thank you for clarifying and we hope you had a positive experience with us!

Rated 3 out of 5 stars

I like the product

I like the product, but the quality is a bit inconsistent. Hoping to see some tighter quality control in the future.

22 October 2021
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Reply from Progressive Desk

Hi Dave, thanks for taking the time to provide us with this feedback. We are sorry to hear about the inconsistencies you've found in our products. Please do note that we take this matter very seriously and if there is any specific product we can improve on, we'd be more than happy to get your detailed feedback. We want to make sure your future experiences will be a positive one. We look forward to hearing from you, Dave!

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