Very polite staff and easy to follow web site . Just very slow for transfers but probably not there fault to be fair
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
It took a while to transfer my pensions into one with profile pensions because my old policy holder took a long time with the transfer, profile pensions carried on with the transfer until it was compl... See more
Company replied
So far so good I'm still waiting for them to find the rest of my pensions
It was so easy to log on with my password and to sign up. Thank you for your help. Do u know when i will get the pensions
Company details
Written by the company
A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.
Our Company
Written by the company
- Our Mission
- We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
- Make the most of your pension
- Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
- What makes Profile Pensions different?
- We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.
Contact info
Norwest Court, Guildhall Street, PR1 3NU, Preston, United Kingdom
- 01772 804404
- contact@profilepensions.co.uk
- www.profilepensions.co.uk
4.4
Excellent
3K reviews
Asks customers to review
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My advisor Paul has been most helpful…
My advisor Paul has been most helpful in dealing with my financial situation, very professional and informative, only a phone call away, very impressive service.
1 November 2024
May use AI-assist with repliesRead more
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I requested a withdrawal over 2 weeks…
I requested a withdrawal over 2 weeks ago now going in to week 3 I had no reponse of being processed I'm now considering on taking all of the funds out
26 October 2024
Unprompted review
Reply from Profile Pensions
Hi Ray,
We understand your frustration with the delay in processing your withdrawal request. The delay happened due to internal security checks and we needed some documentation from you to proceed. Once you sent that in to us your request was approved and you should have your money soon. Please know this is in place to safeguard you and your money. Thank you for your patience.
Kind regards,
Carina Chambers
Marketing Manager
she explained all what she was doing…
she explained all what she was doing and listen to what i had to say and wanted to do
1 November 2024
Keep you well informed and up to date…
Keep you well informed and up to date on progress.
Easy access to agents that are friendly and informative.
30 October 2024
From start to finish profile have lost pension serpskept…
From start to finish profile have kept me informed and professional, this is a pension i knew nothing about and was getting all the scam stories from people , but with the continued information from profile i felt relaxed and proof is in the pudding pension found in my portal account and I’m now getting advice on the best way to manage it thank you profile
7 November 2024
Excellent takes all the stress away…
Excellent takes all the stress away thank you so much
30 October 2024
I havent completed everything i need to…
I havent completed everything i need to do at the moment.
5 November 2024
Everything is sorted
Everything is sorted, it,s all done for you, simply and honestly, such a great experiance
1 November 2024
Excellent service
The whole process from start to finish was made easy by my adviser who took care of everything
31 October 2024
Very helpful
22 October 2024
Fast friendly service kept me informed…
Fast friendly service kept me informed every step of the way made it easy for me to understand what was going on
29 October 2024
So easy to use did everything they said…
So easy to use did everything they said they would do and very quick in replying
28 October 2024
Couldn't be more helpful they tell me…
Couldn't be more helpful they tell me straight away about any new information regarding my account excellent service
17 October 2024
Personal service with advisor over the…making my pension plan work for me
Personal service with advisor over the phone very informative and helpful. Given excellent advice about moving my other pension plans. Very patient while going through all the information needed to making my new pension plan work for me.
24 October 2024
Very good service for dealing my…
Very good service for dealing my pension transfer I recommend this to everyone excellent investment for retirement
24 October 2024
Waiting on my serps search ect
Waiting on my serps search ect. Must say easy to start but watch this space for full review. 🤞👍
17 October 2024
Unprompted review
WOW....I had no idea i had this…
WOW....I had no idea i had this SERPS...my contact at pension profiles was so...well I can't begin to explain how knowledgeable,approachable,informative & helpful he is.
The transition of funds was very smooth and the ongoing support is 2nd to none.
Many many thanks
9 October 2024
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