Support is a pain the butt
Support is a pain the butt. There is a back and forth of hundreds of emails for you having to end up finding the solution yourself. If you're looking for good support and customer service, look somewhere else.
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ProfesionalHosting empresa especializada en Hosting, VPS, Hosting WordPress, Hosting PrestaShop, Servidores Dedicados. Tenemos la mejor velocidad y seguridad en nuestros hosting del mercado. Hosting en España Soporte 24/7 y soporte especializado en WordPress y los Ecommerce basados en PrestaShop.
Hermanos Machado 19, 04720, El parador. Roquetas de Mar, Spain
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 month
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Support is a pain the butt. There is a back and forth of hundreds of emails for you having to end up finding the solution yourself. If you're looking for good support and customer service, look somewhere else.
I never asked for VPN, but I got an invoice for it! I then asked them via email to confirm that this is an error and cancel the invoice, but there was no response. Now I went into the system and cancelled from there a service that I never requested. Not sure what went wrong here, but this should not happen.
They have given me incredible customer service, they have attended to every one of my requests, they have answered and solved my doubts. I recommend them 100%
They promise good service, then they always ask for money, more money and they do not correct any mistakes. Worst service in the world.
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