Football boots were a lovely present for my grandson however they were too small and have sent for a replacement. Only complaint is charging £2.25 for return ordering another pair.
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Review summary
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What people talk about most
Reviews shaping this summary
Ordered my Son’s 5th pair of Adidas Predator Elites and he couldn’t have been happier with them. It included some trading cards of current boots which was a nice touch. Very prompt delivery so... See more
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Great selection of elite football boots. Opted to select 2 sizes for comparison. Promptly delivered and return was easy to arrange - small cost, but getting the right boots is not easy, so happy to... See more
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Flawlessly efficient with every purchase I have made over the last 3 years. Availability, arrival times, price and the list goes on. Even purchases that didn't work out, swift efficient no argument... See more
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Company details
About Pro:Direct Sport
Written by the company
Pro:Direct | We Are Sport
Pro:Direct Sport are the world's largest online performance sport, and sports fashion store, specialising in Football, Running, Basketball, Rugby, Cricket, Tennis, and Golf.
Pro:Direct Sport are totally committed to best in class customer service and always appreciate your honest rating and reviews to help us improve.
Once again, thank you for choosing to take your sport to the Next Level with Pro:Direct Sport.
Pro:Direct | We Are Sport
Written by the company
- Please Note
- If you have experienced any issues with your order we would always encourage you to contact our Customer Service Team on customerservices@prodirectsport.com to help us investigate and resolve your issue. Returns are simple and easy when using our online returns and FREE from the UK, if you join one of our Clubs (PDFC, Pro-Direct Running Club or SNKRD)
30 Day Money Back Guarantee & Hassle Free Returns
We've got you covered...
All goods supplied by Pro:Direct Sport are from official sources and are covered by the normal manufacturer's warranty.
You can return any item within 30 days of receipt via your online Order History for a refund or exchange completely hassle-free (and Free for UK Customers who join one of our Clubs)
Contact info
Torre House, Shaldon Road, TQ12 4PQ, Newton Abbot, United Kingdom
- Email, or Click to Chat is the best way to contact Pro:Direct Sport
- customerservices@prodirectsport.com
- www.prodirectsport.com
4.2
Great
175K reviews
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Reply from Pro:Direct Sport
Hello,
Thank you for your kind review.
We're pleased to hear that you had such a positive experience with us and consider us the best company. Feedback like yours means a lot to the team and motivates us to continue providing the high standard of service our customers expect.
Kind Regards,
Pro:Direct Sport
Pro(fessional) in name & service
Ordering process was really & I received regular updates on a speedy delivery process.
Price was cheaper than high street & boots were perfect.
26 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your fantastic review. We're pleased to hear that you found the ordering process easy and that our regular updates kept you informed throughout the speedy delivery of your order.
It's also great to know that you were happy with our pricing and that your boots were perfect when they arrived. We always aim to offer great value alongside excellent service, so your feedback is truly appreciated.
Kind Regards,
Pro:Direct Sport
Reply from Pro:Direct Sport
Thank you for your review. We're delighted to hear that you were pleased with our fast dispatch and the information provided regarding your delivery. We appreciate your positive feedback!
Football boots
Fast and efficient service , arrived on time ordered on Friday there by Monday ,
26 July 2026
Reply from Pro:Direct Sport
Thank you for your review. We're delighted to hear that you experienced fast and efficient service, and that your order arrived so quickly after being placed.
Boots came with a mark on them and all…
Boots came with a mark on them and all they offered was £5 store credit.
26 July 2026
Reply from Pro:Direct Sport
Thank you for your feedback. We're sorry to hear you were disappointed with the condition of your boots on arrival.
After reviewing your case, we found the mark to be minor in nature, which is why a £5 store credit was offered as a gesture of goodwill. However, we appreciate that expectations can differ, and if you are not completely satisfied with the item, we have also offered the option to return the boots to us for a full refund.
We always want our customers to be happy with their purchase and appreciate you taking the time to share your experience.
Kind regards,
JH
Reply from Pro:Direct Sport
Thank you for your review! We are delighted to hear that you experienced a smooth purchase and found our prices to be competitive. We appreciate your positive feedback.
Ordered on a Sunday with next day…
Ordered on a Sunday with next day delivery thinking I would get the boots on Tuesday but they arrived Monday. Excellent communication and tracking through Shop. Very impressed.
26 July 2026
Reply from Pro:Direct Sport
Thank you for your wonderful review. We're delighted to hear your boots arrived sooner than expected and that you were impressed with our communication and tracking. We appreciate your feedback!
Reply from Pro:Direct Sport
Thank you for your feedback. We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. We appreciate you taking the time to share your positive experience.
Reply from Pro:Direct Sport
Thank you for your review.
We're delighted to hear that you were pleased with the competitive price and the quick arrival of your order. We appreciate your positive feedback!
Reply from Pro:Direct Sport
Hello,
Thank you for taking the time to leave your review.
We're pleased to hear that your order was delivered on the date specified in your email and arrived on time. Providing a reliable delivery service is important to us, and it's great to know everything went as expected.
Kind Regards,
Pro:Direct Sport
Dad of 12 year old daughter Riley. Such a quick and helpful service
Such a quick and helpful service, ordered my daughter’s football boots on a Sunday and they arrived the following day.
Will always buy her boots from Pro Direct 👌👌👌
26 July 2026
Reply from Pro:Direct Sport
Thank you for your fantastic 5-star review! We're so pleased to hear about the quick and helpful service you received and that your daughter's football boots arrived so promptly. We appreciate your loyalty and look forward to your next order.
Great prices fantastic trainers fast…
Great prices fantastic trainers fast delivery excellent service 10/10
26 July 2026
Reply from Pro:Direct Sport
Thank you for taking the time to leave your review. We're delighted to hear that you found our prices great, our trainers fantastic, and our delivery fast with excellent service. We truly appreciate your perfect 10/10 rating!
Quick reliable service with mo fuss
26 July 2026
Reply from Pro:Direct Sport
Thank you for your feedback. We are so pleased to hear that you experienced quick and reliable service. We appreciate you choosing us!
Not received my goods/sons football…
Not received my goods/sons football boots, mainly fault of the delivery service Royal Mail....but have had zero update and have paid for the item.
26 July 2026
Reply from Pro:Direct Sport
Thank you for your review.
I am very sorry to hear this.
After checking your account and order, I am able to see our transit team have been in touch in regard to this query and have provided further information on this matter.
I sincerely apologise for the inconvenience caused, once again.
Kind Regards,
JH
Reply from Pro:Direct Sport
Thank you for your review. We're pleased to hear that your order arrived quickly and was as described. We appreciate you taking the time to share your feedback.
My son is delighted with his new boots
My son is delighted with his new boots. They came very quickly.
21 July 2026
Reply from Pro:Direct Sport
Thank you for your feedback. We are delighted to hear that your son is so pleased with his new boots and that they arrived quickly.
First time order from here absolutely…
First time order from here absolutely spot on service no issue deffo order again off here
26 July 2026
Reply from Pro:Direct Sport
Thank you for your fantastic feedback! We are absolutely thrilled to hear that your first order with us was spot on and that you had no issues. We truly appreciate you taking the time to share your positive experience and look forward to your next order!
Reply from Pro:Direct Sport
Thank you for your feedback. We are so pleased to hear that you experienced good service and that your delivery was prompt. We appreciate you choosing us!
Easy ordering and quick delivery
20 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for taking the time to leave your review. We're pleased to hear that you found the ordering process easy and that your order was delivered quickly.
It's great to know everything went smoothly, and we appreciate your feedback.
Kind Regards,
Pro:Direct Sport
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