The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... See more
Company replied
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See what reviewers are saying
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
Company replied
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... See more
Company replied
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 33, The Oracle, RG1 2AH, Reading, England, United Kingdom
- 0118 370 2088
4.8
Excellent
255 reviews
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Helpful staff and left to browse to…
Helpful staff and left to browse to identify what I was looking for.
16 September 2026
Great products
Great products, great choice, great staff. Always pleased with my purchases
10 September 2026
I buy any time what i need
I buy any time what i need ! Prices is fair and premium quality ! Thank you
2 September 2026
A lots of choices
31 August 2026
Very helpful friendly staff
Very helpful friendly staff
Very happy with my purchase
Excellent sevice
29 August 2026
Lovely staff
21 August 2026
The female assistant who served us on…
The female assistant who served us on Sunday in Reading was excellent. She was very helpful, explaining about the 3 for £10 offer and also very friendly and wanted to give great service with a smile. I have already sent a ‘well done’ to ProCook.
23 August 2026
The assistant was very helpful
The assistant was very helpful. Chstty. Very nice loved the shop. Lots to choose from. Thank you.
19 August 2026
Knowledge of staff
First visit, so can't do comparison with other cookshop, service from staff was first class.
16 August 2026
Easy, pleasant experience
As soon as I walked in the store there were friendly staff ready and willing to assist me with my shopping needs, who were polite and helpful
16 August 2026
The staff were great
The staff were great. It was my first time and I would recommend this shop to my friends.
The range of items is good. The prices are competitive. The service I received was welcoming and helpful.
18 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really good customer service and lovely…
Really good customer service and lovely cookwares
16 August 2026
Reply from ProCook - Reading
We're so pleased to hear that you enjoyed our customer service and appreciate the quality of our cookware! Thank you for your wonderful feedback.
The cutlery and glasses I bought from…
The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nice, friendly and helpful, which made the whole experience even better. I’d definitely recommend ProCook and will happily shop there again.
16 August 2026
Reply from ProCook - Reading
We're so pleased to hear how impressed you are with the quality and value of your cutlery and glasses! It's wonderful that you found our staff nice, friendly, and helpful, making your experience even better. We look forward to welcoming you back again soon.
Reply from ProCook - Reading
We are so happy to hear that you found a good deal and experienced excellent customer support. We truly appreciate your kind words!
Reply from ProCook - Reading
We're so pleased to hear you had such a positive experience with our service and appreciate you highlighting the warranty. Thank you for your feedback!
Reply from ProCook - Reading
We appreciate your kind words about our staff. We're so glad to hear that you found them helpful!
Amazing service
5 August 2026
Reply from ProCook - Reading
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Member of staff was very helpful.
31 July 2026
Reply from ProCook - Reading
We truly appreciate your kind words about our team. It's wonderful to hear that you found a member of our staff to be very helpful during your visit.
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