ProCook - Lewes Reviews 

420
TrustScore 5 out of 5

4.9

20-21 High Street, BN7 2LN Lewes, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... See more

Rated 5 out of 5 stars

The staff were really helpful and friendly, there when I needed help and advise and then happy to leave me alone whilst I contemplated what I needed. I went because my store was having a 50% off sale... See more

Rated 4 out of 5 stars

Given the shop was undergoing a relocation sale which had left shelves depleted, we found what we wanted and and a few other bits and pieces. And a generous sale discount helped as well.

Company replied

Rated 5 out of 5 stars

Fantastic, I already had a full set of stainless steel pans but the half price sale in Lewes allowed me to buy the matching sauté pan at an amazing price !

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 20-21 High Street, BN7 2LN, Lewes, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(420)

24,971 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic, I already had a full set of stainless steel pans but the half price sale in Lewes allowed me to buy the matching sauté pan at an amazing price !

10 June 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We're so happy to hear you found the perfect sauté pan in Lewes at such a great price! We appreciate your kind words.

Rated 4 out of 5 stars

Good products at a very good (sale) price

Given the shop was undergoing a relocation sale which had left shelves depleted, we found what we wanted and and a few other bits and pieces.
And a generous sale discount helped as well.

11 June 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We're delighted you found what you needed and appreciated the sale discount despite our relocation. We value your understanding during this transition.

Rated 5 out of 5 stars

Great Shop

Attractive, clean shop with excellent, uncluttered displays. Quality products and helpful staff.

10 June 2026
Rated 5 out of 5 stars

What's not to like .....

Purchased items during a 'relocation' sale - 50% off so what's not to like! Disappointed however as a couple of the knives are already showing'rust' marks!

10 June 2026
Rated 5 out of 5 stars

Super helpful and friendly staff

The staff were really helpful and friendly, there when I needed help and advise and then happy to leave me alone whilst I contemplated what I needed. I went because my store was having a 50% off sale due to moving location and I happen to need to fully kit out a kitchen - perfect timing. I was so pleased to be able to get so much of what I needed from such a good quality shop at such a great price.

8 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look