Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
There were only 3 matching bowls on show but I needed four. Two members of staff searched in the stockroom until they found a box of four for me ! Very satisfied with help given.
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Very friendly young man served us , helped us choose the right cutlery, would definitely go back for more cookware ,
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
910 reviews
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Shop looks great from outside.
Shop looks great from outside.
Staff pleasant and knowledgable about my chosen product.
Quick efficient service.
I will recomend to my family and friends.
15 May 2026
Reply from ProCook - Dalton Park
We're so happy you enjoyed your experience with us! It's wonderful to hear our staff were knowledgeable and provided efficient service. Thank you for the recommendation!
Great store
Lovely store always very clean and very tidy.great selection of products and fantastic quality. The staff are always really helpful and friendly .we got the kettle and toaster deal.very impressed
15 May 2026
Reply from ProCook - Dalton Park
We're so glad you enjoyed your visit! We appreciate your kind words about our clean store, product selection, and quality. We're happy our staff were helpful and friendly.
Reply from ProCook - Dalton Park
We appreciate your kind words.
Recently bought quite a few pans and…
Recently bought quite a few pans and things for our new kitchen. the staff have been very good with advice and good with our dog who came along. very pleased with everything so far
12 May 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you're happy with your new kitchen items and our team's helpful advice. It's wonderful that your dog felt welcome too! Thank you for your kind feedback.
The assistant that dealt with my…
The assistant that dealt with my purchase was very helpful.
7 May 2026
Reply from ProCook - Dalton Park
We appreciate you letting us know our assistant was very helpful with your purchase.
Service was very good
6 May 2026
Reply from ProCook - Dalton Park
We are glad you enjoyed our service. Thank you for your positive feedback.
Sufficient efficient staff for a good…
Sufficient efficient staff for a good shopper experience
9 May 2026
Reply from ProCook - Dalton Park
We're glad our staff provided a good shopping experience.
Excellent information and advice from…
Excellent information and advice from staff. Very good product purchased.
7 May 2026
Reply from ProCook - Dalton Park
We appreciate you sharing that our staff provided excellent information and advice, and that you purchased a very good product!
The shop was quiet staff very helpful…
The shop was quiet staff very helpful showed me and demonstrated what i was looking for and mead a sale.
7 May 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to share your experience! We're so happy to hear our staff was helpful and demonstrated what you needed.
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was friendly, attentive, and knowledgeable; it means a lot to our team.
Reply from ProCook - Dalton Park
We are so glad you enjoyed our service!
Friendly staff and very helpful
6 May 2026
Reply from ProCook - Dalton Park
We appreciate your kind words about our staff.
Exceptional customer service
Exceptional customer service, great range of goods of excellent quality.
4 May 2026
Reply from ProCook - Dalton Park
We're so pleased you found our customer service exceptional and our goods of excellent quality! Thank you for your kind words.
Good baught
The young lady was very helpful left me to walk around. Asked if I needed help i said yes she was very happy to help it was lovely to speak to someone and not a bloody self service till
29 April 2026
I found what I had been looking months…
I found what I had been looking months for. Young lady serving was polite and friendly.
28 April 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and liked our staff.
Good informative customer service and…
Good informative customer service and good offer on knives and a block.
27 April 2026
Reply from ProCook - Dalton Park
We appreciate you sharing your feedback! We're so happy to hear that you found our customer service informative and liked our knife and block offer.
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and that you had excellent service; it means a lot to our team.
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