Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future
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Going into the shop was quick and easy ,staff were very helpful and polite,product is great and does the job well so very happy 😊
A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping. 5 ⭐️ service and friendly with it….makes all the difference... See more
Company replied
The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
537 reviews
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Going into the shop was quick and easy…
Going into the shop was quick and easy ,staff were very helpful and polite,product is great and does the job well so very happy 😊
3 October 2026
Great prices
Great prices. Good quality. Staff in shop pointed out special offers Very helpful staff in Chichester store
22 October 2026
Lovley environment in the Chichester…
Lovley environment in the Chichester shop. Good customer service with friendly and helpful staff .love the brand
21 October 2026
The shop assistant was very helpful and…
The shop assistant was very helpful and obviously knew her stock very well a very pleasant experience and I managed to purchase theitem I was looking for.
Thank you
13 October 2026
Great store very helpful staff and very…
Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future
17 October 2026
Very well stocked cook shop
Very well stocked cook shop. Very helpful staff. Good discounts offered.
The feel of the shop was very positive.
10 October 2026
We went into a pro Cook shop and…
We went into a pro Cook shop and explained that we had seen an offer online. The sales assistant immediately recognised what we were talking about and honoured the online offer.
10 October 2026
Had just what I needed
Friendly team of staff.
All you can want for cooking / dining and had the perfect little glass measuring jug 🥰
10 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service and polite…
Excellent customer service and polite staff in Chichester store. Product I bought was brilliant.
11 October 2026
Reply from ProCook - Chichester
We are so happy to hear that you experienced excellent customer service from our polite team in Chichester, and that you are thrilled with your new item! Thank you so much for sharing your wonderful feedback.
Very clean and tidy shop
Very clean and tidy shop. The stock is of very high standards and the staff are incredibly helpful
4 October 2026
Reply from ProCook - Chichester
We're so happy to hear that you enjoyed our clean, tidy store and high-quality stock! We're also glad that our team members were incredibly helpful during your visit. Thank you for taking the time to share your kind feedback with us.
Very helpful young woman assisted us…
A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping.
5 ⭐️ service and friendly with it….makes all the difference. Goes well with the upmarket feel of the shop and products.
Well done Procook.
3 October 2026
Reply from ProCook - Chichester
We're so pleased to hear that you received such friendly and helpful service during your visit! It is wonderful to know our team member went the extra mile to make your shopping experience convenient and enjoyable. We truly appreciate your kind feedback.
Pro Cook had the best selection of…
Pro Cook had the best selection of small pans ,
The one I purchased was well made . Easy to handle and good quality.
The staff were Friendly and helpful.
3 October 2026
Reply from ProCook - Chichester
We're so pleased to hear that you found a great selection of cookware with us! It's wonderful to know that your new pan is of good quality and comfortable to use, and that our team provided such friendly and helpful service during your visit.
It’s always good to shop at Pro cook
It’s always good to shop at Pro cook. The assistants are helpful and the products excellent.
Plus it’s good having plenty of ProCook stores in my area.
2 October 2026
Reply from ProCook - Chichester
We're so pleased to hear that you consistently enjoy shopping with us! It's wonderful to know that our team is helpful, our items meet your expectations, and that having several convenient store locations works out so well for you.
The assistant in the shop was…
The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use.
27 September 2026
The ladies were very helpful xx
The ladies were very helpful xx
And not standing behind you when looking through the shop xx
26 September 2026
Great customer service
Very helpful staff and good customer service and I didn't feel pressured in to m.aking a decision ,I purchased 2 contour knives,german steel and I am very pleased wth them.
30 September 2026
A Five Star Store
Very good quality kitchen ware and exceptional staff in the Chichester store, very friendly and helpful.
30 September 2026
Excellent staff make happy customers
As always - excellent service in the Chichester store.
I don’t think I can recall any shop - and I’ve visited hundreds in my time - where every member of staff has been so welcoming, knowledgeable, and helpful, on each visit.
30 September 2026
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