Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
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See what reviewers are saying
Great shop with everything I was looking for and more. The staff were both extremely friendly and helpful. I'll definitely be coming back.
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
220 reviews
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Great shop and Staff
Great shop with everything I was looking for and more. The staff were both extremely friendly and helpful. I'll definitely be coming back.
29 August 2026
Like store layout
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
24 August 2026
The assistant was great
The assistant was great - really hdd ed mogul but not pressurising
28 August 2026
All company can do more improve …
All company can do more improve ProCook is doing good job.
27 August 2026
Staff not welcoming
Product wise all perfect but staff wise, not very happy. We were a family of 5 each wanting the 3 for £10 knives deal and the girl wasn’t very happy. No smile, no good body language. Her colleague asked if she needed help and she rolled her eyes and said no she’s okay. We were kindly requesting her to put our names on the packages which she did but again she didn’t seem happy to do it! Quite obvious if we are buying 5 sets we want to know which one is whose..
22 August 2026
Very helpful lady saw me looking &…
Very helpful lady saw me looking & asked if she could help. I asked about the differences between two items and she was well informed about them.
25 August 2026
The staff were able to advise me of 2…
The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
20 August 2026
Amazing store & staff love this shop!!
Amazing store & staff love this shop!!! Excellent customer service as always :-)
19 August 2026
Helpful staff and great store layout
13 August 2026
Very helpful assistant in the shop
Very helpful assistant in the shop. Prompt delivery. Great products.
5 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Cabot Circus
We truly appreciate your positive feedback regarding our service and products. We are delighted to know you had a good experience with us!
Helpful staff
8 August 2026
Reply from ProCook - Cabot Circus
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
The staff are always helpful and…
The staff are always helpful and knowledgeable. The service in the Cabot circus store is always impeccable.
18 July 2026
great variety of choice
I was looking for scone cutters and shapes but as I foreigner I was skeptical, the service was perfect
18 July 2026
Helpful staff
Staff is very helpful and the actual equipment that I bought is good quality as well
13 July 2026
They listened patiently to all my…
They listened patiently to all my questions and answered them.
4 July 2026
Really lovely gentlemen served me at…
Really lovely gentlemen served me at the Bristol store. Great range of products available.
3 July 2026
Reply from ProCook - Cabot Circus
We're so happy to hear that you had such a positive experience at our Bristol store and enjoyed the great range of products available! Thank you for your kind words.
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