We went to buy new kitchen knives. The service was outstanding. Luna had excellent product knowledge and talked us through all options and costings. We received clear after care instructions and an op... See more
Location
Switch location4-5 Quiet Street, BA1 2JS BATH, GB
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See what reviewers are saying
Store extremely neat and well laid out. Staff very knowledgeable and friendly although a little over powering. Felt a little under pressure to purchase
Company replied
Very helpful and informative. I was looking for a cool box. The assistant found one for me and explained about the ice blocks which I also purchased. Explanations and details were also given abo... See more
staff were excellent, customer service and interaction could not have been better. we got exactly what we needed and at a perfectly reasonable price. great stuff 👍🏻😊
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
4-5 Quiet Street, BA1 2JS, BATH, United Kingdom
4.9
Excellent
848 reviews
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Really good shopping experience
Very helpful staff, good products. If only all shops were like this. Really good experience, Thankyou
28 April 2026
Perfect item
30 April 2026
Very nice shop
Very nice shop, good range of choice, very helpful and friendly staff. The home range is really nice and doesn’t cost the earth. Overall very satisfied. Thank you.
30 April 2026
We went to buy new kitchen knives
We went to buy new kitchen knives. The service was outstanding. Luna had excellent product knowledge and talked us through all options and costings. We received clear after care instructions and an opportunity to register our product guarantee in store. Overall a very positive experience. Thank you.
29 April 2026
excellent advice and service from very…
excellent advice and service from very friendly staff
25 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff very friendly and helpful
Staff very friendly and helpful. Explaining the difference between products. No pressure to buy.
28 April 2026
Reply from ProCook - Bath
We're happy to hear that our staff was friendly and helpful while explaining the products. We appreciate that you felt no pressure to buy, and thank you for your feedback.
We were very well advised in the shop…
We were very well advised in the shop and bought a great pot. Very pleased!
24 April 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were well-advised and pleased with your purchase.
Staff have good product knowledge
Quick and easy visit to the store. Assistant took me to what I was looking for in store. Explained the scales and did a demo. Really helpful.
27 April 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that the assistant was helpful and explained the scales with a demo.
Great service
27 April 2026
Reply from ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Store extremely neat and well laid out
Store extremely neat and well laid out. Staff very knowledgeable and friendly although a little over powering. Felt a little under pressure to purchase
25 April 2026
Reply from ProCook - Bath
We're happy to hear that you found our store well-organized and our staff knowledgeable. We'll address the pressure you felt to make a purchase. Thanks for your feedback.
Very helpful lady when deciding on what…
Very helpful lady when deciding on what knives to buy for my daughter.
Lots of advice too.
23 April 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and gave lots of advice.
Reply from ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great choice of products
Great choice of products, well displayed. Good, cheerful service too.
21 April 2026
staff were excellent
staff were excellent, customer service and interaction could not have been better.
we got exactly what we needed and at a perfectly reasonable price.
great stuff 👍🏻😊
16 April 2026
Reply from ProCook - Bath
We appreciate you taking the time to share your experience! We're so happy to hear that you received excellent customer service and found what you needed at a reasonable price.
ProCook Bath
I always enjoy browsing in ProCook, Bath. They have lots of excellent products on display. Staff are knowledgeable, polite and helpful.
16 April 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoy browsing in our Bath store and that you find our staff helpful.
They had we we wanted!
18 April 2026
Really nice and useful kitchenware
Really nice and useful kitchenware, designed well, aesthetically pleasing and a really good price. Staff in the Bath store are also lovely.
18 April 2026
Friendly staff and a warm welcome
Friendly staff and a warm welcome. Lots of quality kitchenware to see. I will visit again.
13 April 2026
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