Proback Clinics Reviews 

I’m happy to share my experience!

Last year, I could hardly walk. My knee was very painful after I had an accident. I damaged my ligament (MCL).

Arlind Cela and Mohammed Mudasir Hussain were very good and very helpful. I had a few sessions of prolotherapy (prolozone) injections, and after that, I got better and better every day.

My mother has been experiencing persistent knee problems for over a year and a half, which has significantly affected her mobility and overall quality of life. During my search for a reputable knee specialist, I explored numerous healthcare providers. While many clinics focused exclusively on knee injuries and orthopedic treatments, this particular clinic stood out to me—even though their primary specialization is back pain treatment.

What truly impressed me was their strong commitment to continuous staff training and professional development. It was clear that they prioritize staying up to date with the latest medical research, treatment techniques, and rehabilitation methods. This dedication gave me confidence that my mother would receive modern, evidence-based care tailored to her specific needs.

From the very first consultation, the team demonstrated exceptional professionalism and compassion. They took the time to thoroughly assess my mother’s condition, explain the root causes of her pain in clear and understandable terms, and outline a structured treatment plan. Their approach was not only knowledgeable but also patient-centered—they listened carefully, answered all our questions, and ensured that my mother felt comfortable and supported throughout the process.

The clinic’s environment is welcoming and well-organized, which further reflects their high standards of care. The staff are attentive, respectful, and genuinely committed to helping patients achieve meaningful improvement. Over time, we have seen noticeable progress in my mother’s condition, which has reassured us that we made the right choice.

I would confidently recommend this clinic to anyone seeking high-quality care, whether for knee issues or other musculoskeletal concerns. Their expertise, dedication, and compassionate approach truly set them apart.

I would also like to extend a special thank you to Arlind Cela for his exceptional work. His professionalism, attention to detail, and genuine care for patients are truly commendable. He has made a significant difference in my mother’s recovery, and we are deeply grateful for his support and expertise.

MR R Prushi

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compassion he gave throughout my therapy.
I feel empowered to continue my exercises at home and would definitely recommend Proback therapy to whoever that might need it bcs it's worth it.
Once again thank you very much indeed for all your hard work.
Chizzy.

I Have been visiting Proback for a number of issues ,
From a stiff neck to back pains,
Though at first they might come across as a bit pricey , However I can assure people from my experiences
It is worth it.
Yoanas certainly knows his craft alomng with ALL the supporting staff.

Since September 2025 I have been visiting Proback Clinic and this has changed my life in the most positive way. At the clinic I have been greeted with such warmth and caring staff. From the reception staff to all the physiotherapists. I have been in chronic pain for over 30 years with spinal stenosis, sciatica, osteoarthritis. Over the years I have had numerous amounts of cortisone injections in the past and this has made back issues with the muscles weak. Ayushi Patel is my physiotherapist she has been treating me with shockwave therapy. She is very professional so very caring, and she explains everything. Ayushi recommended me to have prolozone therapy. I have had a few radio frequency and currently having Prolozone Therapy by Mudasir Hussain which has made remarkable improvements in my lower back. The pain has minimised drastically. He is so professional, caring and very gentle and explains everything in detail and always asking if I am ok as I have fear with needles. I am on my fourth session with the Prolozone injections and I feel so brighter, more flexible and walking more, sleeping better and not feeling so down and depressed. I don't feel so heavy in my body and legs too. I am visiting the gym more too to gain strength in legs and back. Also, I used to pray sitting on the chair, now I am standing praying and bending down to pray. On the whole I feel like a new person with a new lease of life. I have recommended my dad who has knee problems and he is currently having the injections in his knee and he is walking better and in not too much pain. I recommending a few people and to anyone who is in chronic pain to at least try these therapies as you will be pain free for a while. I haven't been taking medication either. Thank you to all the Proback team.

My experience with Proback clinic was phenomenal.I had multiple issues Neck pain shoulder pain, knee pain,back pain and sciatica problem .I tried many other options in the past however ended up with little to no success.
I found this clinic through social media.I was advised 24 treatments.Honestly after six treatments I felt it was Godsend.My hope of seeing myself better increased to the next level.
I finished all the 24 treatments and it has made such a remarkable difference in my daily life.The pain has significantly decreased to almost nothing compared to what I begin with.
The entire team are truly professional and caring.I really appreciate their dedication and service.I would like to especially thank Miss Blessy ,Miss Ayushi,Miss Kunjal and Mr Arlind (he is simply the best) for their excellence care and kindness.
I highly recommend Proback Clinic to anyone for quality treatments.

First visit Proback 4 years ago
I had pain in my back left side
After consultation and X-ray was offered treatment of shock wave therape.After course of session the pain never came back. Very good treatments
Since then still coming time by time for maintenence session

I had a truly fantastic experience at Proback Victoria and cannot recommend this clinic highly enough. I suffer from spinal stenosis with scoliosis, which caused severe and persistent pain in my right leg and had a significant impact on my daily life.

We initially tried shockwave therapy and back extension treatments, but unfortunately these were not effective for me. Thanks to the expertise of Dr Christian Allard, the team then introduced prolotherapy, which proved to be an absolute game changer.

I would also like to sincerely thank Mohammed Mudasir Hussain for following me throughout this journey with great care, expertise and valuable advice.

I am now at the end of my treatment and can honestly say that my pain is almost completely gone. The entire team has been outstanding — professional, kind and genuinely supportive. The clinic is spotless, well organised and very welcoming.

While the treatment is not inexpensive, it is absolutely worth every penny for the results achieved. I would not hesitate to return if needed. A huge thank you to the whole team for making such a positive difference to my quality of life.

The staff were lovely and caring, willing to go an exra mile to support their petiants by giving them the best treatment they deserve.

My mother had severe disc and back trouble for years. Out of desperation we tried to get her some help and come across Proback online. My mother was treated so much care and was really listened to by the consultant who saw her (Yohanis Kidane) who was very considerate and treated her with so much respect. She then saw Arlind Cela who went through her results with her and again was treated with the utmost respect and care. They actually diagnosed after nearly 2 years that this issue was a worn hip and not the back. They didn't try and push us into any unnecessary treatment and supplied us with a full report and copies of the relative X-Rays. Very honest people to deal with and along with all the staff including the receptionist (Nesa) who could not of been any more helpful. Although they couldn't cure the issue they gave us all the information we needed to take this issue to the correct medical team.

Proback has been nothing short of incredible. From the start, I received exceptional care. The reception team goes above and beyond, greeting everyone with genuine smiles and warmth. Shola deserves special mention for clearly explaining my x-ray and diligently working to minimize my back pain. His meticulous approach made a significant difference in my recovery. Ganish also contributed greatly, taking the time to understand and address the root causes of my discomfort. Without a doubt, this is a 10 out of 10 experience, and I wholeheartedly recommend Proback.

I was recommended Proback by a friend and contacted the clinic. I was offered an appointment the next day and had the assessment/consultation done. The following day had the assessment results and a first treatment session and a treatment plan was set-out.

The end-to-end process was very easy, and efficient and customer service was excellent. Staff were very knowledgeable and explained everything in detail and understood my concerns and answered all questions with confidence and knowledge.

The first treatment of Shockwave therapy relived me of the pain and felt normal. There was no pain the following morning.

I am glad that I decided to call the clinic.

The staff are very friendly and helpful, I had problem walking and standing for too long and sleepless night they tell me the best treatment for my joint pain I have Shockwave and prolozone it helps my joint now I sleep very well in I can't stop thanking them for they help in my recovery

The treatment that Pro Back provided has changed my life.

In April 2024 I visited the clinic after slipping three discs, three months of crippling sciatica, and no help from the NHS.

Having visited many different chiropractors etc over 15 years of back problems, I was sceptical but desperate. I knew that decompression was likely my only potential avenue.

They X-rayed my spine and I was shocked at how much the NHS failed to diagnose. I had issues all the way up my spine, with alignment, curvature and up to 50% reduction in disc height. I started treatment immediatly.

It was obvious after a couple of sessions just how amazing decompression is. It cured my sciatica and gave me back mobiltiy.

After around 20 sessions my spine was X-rayed again. I was shocked. I had recovered disc height, realigned my spine, and increased its curvature.

Do not wait like I did. Put your back before any other costs and go visit the staff right away if you have even early signs of back issues. They use science and modern technology to treat you and are amazing.

After so many years spending money on medication, massage devices, and osteopaths, I finally found relief from my suffering and restored my will to live!
I found this clinic on Facebook. When I saw the spinal decompression videos, I thought, "This is what I always said I needed (someone to pull me by the feet and head) to straighten my spine."
The team is fantastic! Everyone is very welcoming!
I feel like a "baby" since I started walking again, haven't stopped!
I recommend Proback 100%!
Thank you all so much!

Really friendly and professional staff who take care of their patients. Prolotherapy really helped me and I’ve been doing so much better since i started my treatment with Proback

I am having a great experience I can’t thank them enough! Sholay is a lovely person who has taken very good care of me

Very friendly and welcoming establishment with very nice people. Every staff has positive attitude when dealing with your queries and provides very beneficial information to help you understand your pain, highly recommend.

I started coming here in June 2024 with a lot of back pain in my lower back which I had been carrying for several years, I couldn't stand up properly, my left foot was raised, I was assessed and given an x-ray and then advised of suitable treatment, my diagnosis was Degenerative disc disease, so basically my lower back needed stretching out, my discs were too close together and nearly touching and that had been resolved by decompression and shockwave, twice a week. This takes time for your body to adjust to, so be patient with yourself.
I had this course of treatment initially for about 6 months, by which time my back had significantly improved and also I had come off pain killers I had been taking.
I was then reassessed and x-rayed again, then started just having shockwave treatment as well as been given some gentle exercises to do away from the clinic.
Coming to the end of 2025, I am feeling so much better, I have had another x-ray of my back and can now do things without aches or pain, and this treatment is non medicated.
The staff have been brilliant, and they are very knowledgeable, and look after you.

If you have a back problem, come here and someone will help and put you in a better position, don't live with pain.

I came to Proback in 2016 after seeing an advert in the Metro - whilst searching for help with some severe physical injuries I sustained several years earlier.

I got in touch and had a consultation, an X-ray and manipulation treatment and found some benefit and continued weekly for three months after this time I decided to stop the treatment as I felt I had achieved the outcome I needed at that time.

Now, here we are in 2025 - ten years on from my first encounter - along with more physical difficulties I needed to review my physical well-being - I returned to Proback - booking a session , had a consultation , an X-ray and started treatment with Shockwave treatment.

Since commencing the treatment in early November I can honestly say that Shockwave treatment is working very well and I am benefiting enough to reassure my confidence enough to continue this treatment as a game changer for me. I am sleeping better, my pain is a different level of experience and my physical awareness and well being is improving all the time.

I am very happy to recommend Proback as a treatment.