Prizelandbingo Reviews 

55
•
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

very quick reply and friendly chat Maria was a quick giving me my answers. withdrawing time frame for PayPal was hard to find without her help

Company replied

Rated 5 out of 5 stars

I joined Prize Land Bingo in January 2022 as my friend recommended them. Since then I have found the whole experience pretty impressive, especially how easy it is to play my favourite game. Th... See more

Company replied

Rated 1 out of 5 stars

This site is terrible been trying to reopen my account since February been on to chat about 6 times to be told that they have sent it over to a different team and they will get in contact still waitin... See more

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Rated 5 out of 5 stars

I love prizeland bingo as winning always seems to be fairly often compared to other sites. I had an issue with withdrawal today but it was soon sorted by Maxi.M on the live chat. Chat was answered wit... See more

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3.6

Average

TrustScore 3.5 out of 5

55 reviews

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No recent history of asking for reviews

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3.6

All reviews

(55)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claudia⭐️⭐️⭐️lovely to chatted to you on…

Claudia⭐️⭐️⭐️lovely to chatted to you on my day

16 December 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hello Lesley, 

We wanted to take a moment to thank you for your amazing review. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us! 

Our team is dedicated to providing our players with top-notch games and an unforgettable gaming experience, and your positive feedback is a reflection of their hard work. We are grateful for your kind words and for choosing to play with us. 

We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review! 

Best regards, 
Prize Land Bingo Team

Rated 5 out of 5 stars

Customer service is always great

Customer service is always great. Thank you Madalina M! For resolving my issue and being so friendly 👍

4 November 2024
Unprompted review
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Reply from Prizelandbingo

Hello, Damian!

We’re thrilled to hear that you enjoyed your experience with us and that our team was able to resolve your issue quickly and to your satisfaction.

Your positive feedback means a lot to us. Knowing that our efforts made a difference in your experience encourages us to continue enhancing our platform and service. We genuinely value the time you took to share your thoughts, and we’re grateful for your support.

As we strive to bring even more engaging features and enjoyable experiences to the website, we hope you’ll continue to have fun exploring everything Prize Land Bingo has to offer. Please don’t hesitate to reach out if there’s anything more we can do to enhance your experience.

Kind regards,
Prize Land Bingo Team.

Rated 3 out of 5 stars

Abouslute scam

Abouslute scam if a company, gave me free spins and I won money when tried to withdraw they asked me to verify which I did and they then blocked me for no reason stay well away update they have been in contact and resolved the issues thank you

29 October 2024
Unprompted review
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Reply from Prizelandbingo

Hi Brenda,

Thank you for sharing your feedback. We’re sorry to hear about your experience and are eager to resolve the matter quickly. We’ve contacted you privately via Trust Pilot to gather more details. Thank you for your understanding and cooperation.

Best wishes
Prize Land Bingo

Rated 5 out of 5 stars

Lovely help received very kind and…

Lovely help received very kind and understanding

25 October 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Laura,

Thank you so much for your wonderful review!

We're thrilled to hear you had a fantastic time with us. Our team is dedicated to providing an exceptional experience for our players, and knowing we achieved that with you is truly rewarding. Your encouraging words mean the world to us and fuel our commitment to making Prize Land Bingo the best gaming destination.

Thank you for choosing us as your preferred place to play. We can’t wait to welcome you back for more fun and excitement!

Warm regards,
The Prize Land Bingo Team

Rated 5 out of 5 stars

good site pays quick when winning never…

good site pays quick when winning never had issue andany issues customer support helpful like Alin D helped wen free spins werent added

20 October 2024
Unprompted review
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Reply from Prizelandbingo

Dear Anthony,

Thank you for sharing your feedback about your recent experience at Prize Land Bingo!

We’re committed to providing a fun and engaging gaming environment for all our players, and we’re delighted to hear that you had such a great time with us. Your positive review reflects the hard work and dedication of our entire team.

We look forward to welcoming you back for more exciting and rewarding experiences in the future!

Best regards,
The Prize Land Bingo Team

Rated 5 out of 5 stars

madalina the host was very helpful

6 October 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Pat,

Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you’ve been enjoying our slots and bingo games.

At Prize Land Bingo, our goal is to create the best gaming experience for our players, and it’s fantastic to know we’ve succeeded in making your time with us enjoyable. Your kind words mean a lot to the entire team!

We can’t wait for you to continue playing and have many more fun and rewarding moments with us in the future.

Thanks again for choosing Prize Land Bingo. We're always here if you need anything!

Best wishes,

The Prize Land Bingo Team

Rated 5 out of 5 stars

Alin D

very helpful and sorted my issue out quickly

28 September 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Elaine,

We want to take a moment to thank you for your amazing review. It's always great to hear that our team's dedication is noticed.

We appreciate your kind words, and we hope to see you again soon on our website for more thrilling games and features!

Thank you for choosing Prize Land Bingo as your main gaming destination. Best of luck in the games!

Kind regards,
Prize Land Bingo Team

Rated 5 out of 5 stars

This person help me sort it out thank…

This person help me sort it out thank you

19 September 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Jackie,

Thank you so much for taking the time to write a review here!
Your feedback is incredibly valuable to us and inspires our team to excel.

We are grateful that you chose our website as your preferred gaming destination, and we hope to see you again soon for more fun games and features.

Kind regards,
Prize Land Bingo Team

Rated 5 out of 5 stars

Very nice and polite helped me alot

Very nice and polite helped me alot

9 September 2024
Unprompted review
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Reply from Prizelandbingo

Hi Denise,

Thank you for your amazing review!

We are happy that your experience on our website has been pleasant, and we are grateful that you have taken the time to write about it here. It's always wonderful to hear that our team's dedication is appreciated.

We are honored to be your preferred gaming destination, and we hope to see you again soon for more fun games and features! Best of luck to you!

Kind regards,
Prize Land Bingo Team

Rated 1 out of 5 stars

casino deserves only 1 star

casino deserves only 1 star...in 2 days I made a deposit of £350 and not a single win, all spins are empty......

31 August 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hello Rima,

We apologize if you've encountered any inconvenience or if your experience on our site did not lived up to your expectations.

We understand how not having much luck with the games can be a letdown. Please remember that all our games have entirely random outcomes, which we don't have any control over. A third-party authority regularly verifies the fairness and randomness of our games.

We'd be delighted to review your gameplay and, if possible, share some pointers on how to maximize your enjoyment and playtime without the need for extra deposits. We've reached out to you privately to obtain your account details and offer assistance.

Warmest Regards,
Prize Land Bingo Team!

Rated 5 out of 5 stars

very helpful

very helpful, sorted immediately by Adina

30 July 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Sandra,

We appreciate that you have taken the time to share this review here. It's always wonderful when our team's dedication is noticed. Thank you so much for your kind words!

We are grateful that you chose our website as your main gaming destination, and we hope to see you again soon here on PrizeLandBingo for more amazing games and fun features!

Kind regards,
PrizeLandBingo Team

Rated 5 out of 5 stars

Had an issue and online support was…

Had an issue and online support was great and resolved it quickly

22 June 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Vicky,

Thank you for taking the time to share your feedback with us!

Hearing from satisfied customers like you is always a delight. It's great to know that our team's dedication and hard work are appreciated.

Once again, thank you for your review. We eagerly await your return to Prize Land Bingo for more thrilling games and fantastic prizes!

Kind regards,
Prize Land Bingo Team

Rated 5 out of 5 stars

Emanuela was very helpful polite and…

Emanuela was very helpful polite and sorted my issue out quickly

22 June 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hello Elaine,

Thank you so much for your amazing review!

Our team is committed to delivering top-notch experiences for our players, and your positive feedback truly reflects our dedication and hard work.

We are grateful for your kind words and for choosing to play here at Prize Land Bingo. We hope to see you soon for more exciting games and prizes!

Kind regards,
Prize Land Bingo Team

Rated 5 out of 5 stars

Very helpful live chat

I have a login problem so went to online chat and spoke to alex f who has escalated my problem for me ,im not very technical but alex has help me so much , a star im my eyes will await outcome now

25 May 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Lorraine,

We want to thank you for your wonderful feedback. Your kind words mean a lot to us, and it feels amazing to know our team's hard work and dedication are appreciated.

We hope to see you again soon and that you'll continue to enjoy all the fun and exciting features our website has to offer.

Thank you for choosing Prize Land Bingo as your gaming destination!

Kind regards,
Prize Land Bingo Team

Rated 2 out of 5 stars

I have sent all the ID information they…

I have sent all the ID information they requested and still my account is blocked also before it was blocked I made a withdrawal of 29 pounds and still not received this they take your deposit quick enough but not so quick to pay out

12 May 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hello Tracey,

We apologize if your experience on our website has been anything less than excellent.

As reputable operators, we are obliged to perform regulatory checks at different points of our customers' interactions with us, which may impact withdrawal timeframes. We recognize the importance of prompt withdrawals and are dedicated to streamlining the process as much as possible.

We are willing to review this further and work towards a swift and satisfactory resolution. We have contacted you privately to gather more details.

Kind regards,
Prize Land Bingo Team

Rated 5 out of 5 stars

Aline p wad the chat member I spoke to…

Aline p wad the chat member I spoke to she was great help from start to finish

4 March 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi June,

Thank you very much for your amazing review and for taking the time to provide your feedback.

Our representative team are dedicated in providing our members with reliable assistance and quick help. We are grateful for your positive feedback and your kind words!

Thank you again for your review

Warm regards,
The Prize Land Bingo Team!

Rated 1 out of 5 stars

Blocked my account after trying to…

Blocked my account after trying to withdraw my winning asked for ID which i sent and havent heard anything back from them for 3 days have emailed them every day and never get a response from them

Update 6 days later still no response from them i will be taking this to the ombudsman now as this is the worst customer service ever prizland bingo is a scam

27 February 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Leon,

We regret any inconvenience you may have encountered due to our verification process. We proud ourselves in being a responsible company and providing a safe environment. It is our responsibility to carry out regulatory checks for verifying our customers' details at various stages of their interaction with us.

These checks are necessary to obtain documents that adhere to both our internal guidelines and regulatory mandates, ensuring a secure and balanced gaming environment for all participants. We acknowledge the possible disruptions but remain committed to these measures for the benefit of our customers.

We're more than willing to examine your situation and strive for a swift resolution. We have contacted you privately to gather the required information.

Best Wishes,
The Prize Land Bingo Team!

Rated 4 out of 5 stars

madalina was verry helpfull

29 February 2024
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Dear Ian,

Thank you very much for taking the time to share your thoughts on your recent experience at Prize Land Bingo.

We take pride in offering our players a fun and engaging gaming environment, and we're thrilled that we were able to provide you with an enjoyable experience. Your positive review is a testament to the hard work and dedication of our team.

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.

Best regards,
The Prize Land Bingo Team!

Rated 1 out of 5 stars

Stay away was happy to take my money…

Stay away was happy to take my money but when I won £50 they shut my account and are refusing to give me my winnings. I will take things for there if I need to. This site is a scam. If I could give 0 stars I would

3 December 2023
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hello and nice to meet you, Kizzy!

We are sorry to hear that your experience with us was not as pleasant as you expected.

Allow me to assure you that as all reputable operators in the gambling industry, we adhere to the UK Gambling Comision standards and requirements.

We hear you and we are more than eager to investigate your case, as such we have reached out in private for more information.

Kind Regards,

The Prize Land Bingo team!

Rated 1 out of 5 stars

Back from a ban

Back from a ban
2 deposits 1st deposit won absolute 0.
2nd deposits won a free spin bonus £1 stake 15 spins. How disgusting and disappointed to win a grand total of £4.20!!! Absolute scandalous.

7 August 2023
Unprompted review
Prizelandbingo logo

Reply from Prizelandbingo

Hi Charlie,

We are sorry to hear that you haven't had the best of experiences with our site so far.

We're also sorry to hear you haven't had much luck with the games recently, as we hope you can understand this is not something we can influence as the outcomes of all our games are completely random and our games are reviewed regularly for randomness by an independent body.

Kindly note that our Promotional department send our offers with Promotional Codes that are used to gain extra bonuses.

We are always happy to review your gameplay, and if possible, offer some advice as to how you can get more bang for your buck and prolong your play without the need for additional deposits, we have reached out privately to you for your account details so we can look further for you.

Kind Regards,
PrizeLandBingo

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