PrintPlace Reviews 

578
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including custom boxes, stickers, and cards, which often arrive looking great and exactly as expected. Many highlight fast delivery and quick turnaround times, noting the ordering process is generally smooth and easy, with helpful customer service. Conversely, some people were dissatisfied with product quality, citing issues like thin materials, print defects, or items not matching order specifications. A few customers also experienced significant delivery problems, with orders arriving late for events or not delivered as promised. Others found website navigation frustrating or the proofing process less smooth.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, sharp printing,... See more

Quality

People report positive experiences with quality, often praising the sharp printing, vibrant colors, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick and timely... See more

Service

Customers had positive experiences with service, often highlighting its promptness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I just started ordering from PrintPlace; and so far, so good. The custom sizes of the cards are perfect, and the colors are coming out exactly as expected. Also, the prices and the turnaround times ha... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(578)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company and products

I have now ordered multiple items from PrintPlace on behalf of a small nonprofit that I volunteer for. Each time the process is user friendly, the quality is topnotch and the timing from processing to shipping is quick and efficient. I highly recommend them for your printing needs.

11 February 2026
Unprompted review
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Reply from PrintPlace

Thank you, Jessica, for your glowing review! We're thrilled to hear that our user-friendly process and quality service have made a positive impact on your nonprofit work. Your recommendation means a lot to us. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Quick, easy, high quality

I received a recommendation from a friend. The process was quick and easy, great price, quality is awesome! Matte was definitely the way to go for a more premium look.

The stickers arrived quickly and PrintPlace keeps you posted along the way.

I will definitely use PrintPlace again!

12 February 2026
Unprompted review
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Reply from PrintPlace

Thank you, Andrew! We're thrilled to hear you had a great experience and loved the quality of your stickers. We appreciate your friend's recommendation and look forward to serving you again. Your satisfaction means the world to us! -Customer Care

Rated 5 out of 5 stars

Great Shopping Experience

Great Shopping Experience. From placing order, to getting prompt proof, reliable printing, and fast shipping. Well done!

4 March 2026
Unprompted review
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Reply from PrintPlace

Thank you, Saied! We're thrilled to hear you had a great shopping experience. Your satisfaction with our process and service means a lot to us. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

I am so happy with PrintPlace

I am so happy with PrintPlace! They are more than happy to walk you through each design to ensure that you get exactly what you have in mind. 100% recommend!

5 March 2026
Unprompted review
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Reply from PrintPlace

Thank you, Esther! We're thrilled to hear you had such a positive experience with our team. Your recommendation means the world to us, and we're always here to help bring your designs to life. -Customer Care

Rated 5 out of 5 stars

This was my first time ever printing…

This was my first time ever printing EDDM postcards and I had a lot of questions. They answered every single one without making me feel like a burden. They were patient, friendly, and genuinely helpful through the whole process.

The postcards came out amazing, the print quality is great, colors are vibrant, and everything looks professional. I couldn’t be happier with how they turned out. I will absolutely be using them again.

24 February 2026
Unprompted review
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Reply from PrintPlace

Thank you, Courtney! We're thrilled to hear you had a fantastic experience with your EDDM postcards. Our team loves helping customers, and it’s wonderful to know you appreciated their support. We look forward to assisting you again soon! -Customer Care

Rated 5 out of 5 stars

Bookmarks for Author James J Hill III and his novel, "When the Dandelions Sing."

I ordered bookmarks for my novel, "When the Dandelions Sing," and could not be more excited for these! They are exactly what I wanted and the print job was perfect. They arrived a week before I expected them, and they were securely shipped. I will absolutely be ordering more from them.

3 March 2026
Unprompted review
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Reply from PrintPlace

Thank you, James! We're thrilled to hear that your bookmarks exceeded your expectations and arrived early. Your excitement for your novel is inspiring, and we look forward to helping you with your future orders. Happy writing! -Customer Care

Rated 1 out of 5 stars

Poor Print quality with print peeling…

Poor Print quality with print peeling on the edges and black prints. Also posters arrived a day late which made us miss an opportunity to give the post cards out.

28 February 2026
Unprompted review
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Reply from PrintPlace

We’re really sorry to hear about the print quality issues and the delayed delivery. We understand how frustrating it must have been to miss the opportunity to hand out your postcards, and this certainly isn’t the experience we want for our customers. We truly appreciate the feedback and hope we have the opportunity to serve you better in the future.
– Customer Care

Rated 5 out of 5 stars

Print Place is the absolute Best

Print Place is the absolute Best!

I’ve only received

5 star service! 🥳

28 February 2026
Unprompted review
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Reply from PrintPlace

Thank you so much for your kind words, Jerome! We're thrilled to hear you’ve had such a positive experience with our service. Your satisfaction means the world to us. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

GREAT SERVICE ⭐⭐⭐⭐⭐⭐

GREAT SERVICE
GREAT QUALITY
GREAT PRICE 👍

27 February 2026
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Acool! We're thrilled to hear you enjoyed our service, quality, and pricing. Your satisfaction is our top priority. We look forward to serving you again soon! -Customer Care

Rated 4 out of 5 stars

Highly Recommend

Heard from the company twice regarding quality control and greatly appreciated they care in the quality of the printing and final out put. The Post cards came out great. The only issue was the box came damaged compromising some of the cards. I would recommend some bubble wrap of something to protect the cards in case this happens again. But other than that. Great price and great quality

26 February 2026
Unprompted review
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Reply from PrintPlace

Thank you for your feedback, Grace! We’re glad to hear you loved the postcards and appreciate your suggestions for packaging improvements. Your input helps us enhance our services. We’re committed to quality and will consider your recommendation. Thanks for recommending us! -Customer Care

Rated 5 out of 5 stars

Highly recommend!

The website made it so easy for us to design our door hangers! The quality came as described and was of professional grade. I already re-ordered for more!

24 February 2026
Unprompted review
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Reply from PrintPlace

Thank you, Scott! We’re thrilled to hear that you found our website easy to use and that you loved the quality of your door hangers. We appreciate your continued support and look forward to serving you again! -Customer Care

Rated 1 out of 5 stars

Wrong artwork. No way to correct.

Wrong artwork. No way to correct. Money and time wasted.

19 February 2026
Unprompted review
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Reply from PrintPlace

We’re really sorry to hear this — we completely understand how frustrating it is to realize the artwork was wrong, especially when time and money are on the line.

Once an order moves into production and passes a certain stage, we’re regrettably unable to stop or make changes to it. We know that’s not the outcome you were hoping for, and we truly regret the disappointment this has caused.

That said, we don’t want to leave you without support. We’ll be reaching out to you directly via email to review your order details and see what options may be available to help make this right. Please keep an eye on your inbox, and we’ll follow up shortly. -Customer Care

Rated 3 out of 5 stars

The card cutting isn’t the cleanest.

The card cutting isn’t the cleanest.

19 February 2026
Unprompted review
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Reply from PrintPlace

Thank you for bringing this to our attention — we’re sorry to hear the card cutting wasn’t as clean as expected. We understand how important those finishing details are, and we definitely want your order to meet your standards.

When you have a moment, could you please share your order number so we can take a closer look? Once we have that, we’ll review the details and follow up with you directly to help make this right. -Customer Care

Rated 5 out of 5 stars

I love using PrintPlace because of the…

I love using PrintPlace because of the flexibility offered through designing and delivery dates/expectations are met

13 February 2026
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Robyn! We're thrilled to hear that you appreciate our flexibility and timely delivery. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. -Customer Care

Rated 1 out of 5 stars

Took over 2 weeks to receive product…

Took over 2 weeks to receive product and once I got them, the shirts were too big.

15 January 2026
Unprompted review
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Reply from PrintPlace

We’re really sorry to hear this — waiting over two weeks and then receiving shirts that didn’t fit as expected is understandably frustrating.

That’s not the experience we want for you, and we appreciate you bringing it to our attention. We’ll be following up with you directly via email to review the order details and go over possible resolution options together. -Customer Care

Rated 5 out of 5 stars

The process was easy and simple to use

The process was easy and simple to use. Customer support was there when I needed them and very helpful.

15 February 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, Stan! We're thrilled to hear that you found our process easy and that our support team was able to assist you. Your satisfaction is our priority! -Customer Care

Rated 4 out of 5 stars

Thank you for order and the assistance

Thank you for order and the assistance. It was pretty but very thin, I wanted it to be a memorial program but it was more of a colorful print.
It was so beautiful and I would definitely use they're products and services again. I wish I had spoken to someone who understood what I needed and made a better selection for us

2 February 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your kind words about the assistance — we truly appreciate that. That said, we’re sorry to hear the final product didn’t meet your expectations in terms of thickness. We understand how important a memorial program is, and we can see how receiving something that felt more like a standard print would be disappointing.

We’d really like the chance to look into this for you. When you’re able, could you please share your order number? Once we have that, we can review the paper stock selected and go over options with you. -Customer Care

Rated 5 out of 5 stars

Really easy to order online and was…

Really easy to order online and was ready in 3 days.
Beautiful work!

10 February 2026
Unprompted review
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Reply from PrintPlace

We're thrilled to hear you found the online ordering process easy and that you loved the final product! Thank you for your kind words and for choosing us. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great product and service

The labels arrived on time and were exactly what I ordered. They are high quality at a good price.

1 February 2026
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Diane! We're thrilled to hear that your labels met your expectations in quality and timeliness. We appreciate your support and look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Postcard with a promise

It was easy and everyone was very helpful.

10 February 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, Patricia! We're thrilled to hear that you found our service helpful and easy to navigate. Your satisfaction is our priority, and we appreciate your support! -Customer Care

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