PrintingCenterUSAReviews 

5,658
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, often exceeding their expectations and making them look professional. The service is frequently highlighted as excellent, with many appreciating the quick turnaround times, efficient processes, and the ease of working with the team. Reviewers also commend the customer service for being helpful, responsive, and professional, with staff going above and beyond to ensure satisfaction. However, some customers experienced issues with product quality, noting problems like vertical lines on images, crooked cuts, and dirty materials on covers, leading to a substandard final product. Additionally, a few people were dissatisfied with customer service, reporting unhelpful responses, blame being placed on them, and disrespectful treatment when complaints were raised.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the final... See more

Quality

Customers consistently note positive experiences with quality, with many expressing satisfaction with the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the excellent customer service, quick... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness, responsiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my photo books! The quality is outstanding and far exceeded my expectations. The team went above and beyond to make sure everything turned out perfectly, and the finished pr... See more

Rated 5 out of 5 stars

From start to finish it was a good experience! They are easy to work with, responsive and friendly regarding my questions, very timely turnover. Best of all, excellent quality work. I was happy to s... See more

Rated 5 out of 5 stars

They were so helpful in making sure all my graphics had good resolution. They were so fast with getting the proof and pointing out issues and helping me resolve them. Printing was fast also. Arrived o... See more

Rated 5 out of 5 stars

This had been the best printing experience so far. The price was great, Service great, and turnaround time amazing! We have ordered perfect bind from a couple different vendors before, and they never... See more


Company details

  1. Printer and Scanner Store
  2. Digital Printing Service
  3. Prints and Signs Store

Written by the company

PrintingCenterUSA operates with over 50 years of experience, generating an expertise in printing and producing high-quality printing products. We utilize a large collection of state of the art 4 color printing machinery and superior equipment for prepress, and bindery to produce professional quality printing products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,658)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We absolutely love your product

We absolutely love your product. We create an 80-90 page full color program book for our end of year Dance Concerts. Loading the product is easy, quick turn around, and great customer service.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

A golden find!

I was hesitant to use an online company that I found in a Google search...
However, this company proved to be everything I was hoping for. Not only was the team extremely friendly and helpful with my order, they worked to ensure it was going to be what we needed to the T! I really loved how I was speaking to real people when I called, I had someone assigned to my particular project, and there was a lot of prompt communication!
I was also thoroughly impressed with the quality of the product, time in which my item (yearbooks) arrived, and the fact that the staff reached out to me to inform me of a promotional offer that I had missed- saving me money AND getting me my items faster.

I am very impressed overall and this company has surely gained a new customer.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

The team is very responsive answered…

The team is very responsive answered all my questions and got the printing job right. Thank you! Printing quality is great; Customer service is fantastic. I use Printing Center USA for all my book & magazine printing needs.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

25 Perfect Books

The 25 books came out perfectly. This included the front cover, which required careful adjustment of grayscale.
The Customer Service Team, and Sara English in particular, were extremely helpful.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Go for it! Highly recommend, excellent experience, printing was perfect

From start to finish it was a good experience! They are easy to work with, responsive and friendly regarding my questions, very timely turnover. Best of all, excellent quality work. I was happy to see my Kosmic Kitties come to life and I hope to do business again with you. I definitely would recommend Printing Center USA to my friends who also make cards and printed materials. Thank you.

31 March 2026
Unprompted review
Rated 2 out of 5 stars

Don't believe what they say about delivery dates

When placing my order and approving my proof, I was given a delivery date. When I checked close to that data, a delay had been announced without any notice or explanation. Customer service, when called, was unhelpful and said that the date should have been changed by the printing department. I missed a deadline through no fault of my own.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 200 obituaries

I ordered 200 obituaries to be printed and the quality was excellent! I received so many compliments. They were delivered on time, actually a day early. My CS provided excellent customer service and I will recommend and use PrintingCenterUSA again for my printing needs!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

The communication was fantastic

The communication was fantastic! I was so pleased with the print job and the promptness of the shipping. We will definitely be ordering from this company again in the near future. Thank you.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware of the ‘dedicated rep’…

Beware of the ‘dedicated rep’ experience they advertise. My Client Experience Specialist, Katrina, was largely unresponsive throughout my order. When a cover page error occurred, I was told it was entirely my fault for approving the proof — conveniently leaving out that there were already flagged concerns with my file that Katrina never bothered to communicate to me directly. No call. No email. Just silence, and then blame.
I understand that proof approval carries responsibility, but when a specialist is aware of flagged issues and stays silent, placing all the blame on the customer is poor service. A simple phone call or email could have caught this before it went to print. I expected more from a company with this many positive reviews. Proceed with caution and follow up proactively — don’t assume your rep will.
∙ Scott

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Printing Center USA is an exceptional…

Printing Center USA is an exceptional printing business! I have worked with many other printing businesses through my 40 years of ministry and they are the best hands down!! Very professional, yet kind and courteous.
Excellent products, quick responses to questions, and fast service and shipping options! The best part is they actually answer the phone!! I will continue to use them again and again!!

23 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look