Good shopping ..but be careful not to out any pictures in the centerfold ..bc the image gets distorted
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
PrinterPix website provided a status that on 2/11/2026 my order was handed off to the courier. The tracking link to the courier specifies they are not in possession of my package, thus no delivery dat... See more
Company replied
The finished product is wonderful. Clear photos, lovely finish, prompt shipping. I wouldn't say the creation process is as easy as Shutterfly. It is not intuitive, and there are not as many layout... See more
Love these photo books! their online design tool is easy to use and straight forward. The colors printed in the books and on the cover are perfect, even without the extra 6 color print option. My o... See more
Company details
About Printerpix
Information provided by various external sources
Welcome to PrinterPix
Capture, create and print your most treasured memories with Printerpix. There is nothing comparable to holding a photograph, flipping through a photo book or displaying a beautiful canvas featuring a loved one.
Our team of highly qualified printing experts use only the latest and greatest equipment, so that your photographs look their best in the photo books, calendars and canvases you design.
Printerpix makes your memories last a lifetime.
Capture, create and print your most treasured memories with Printerpix. There is nothing comparable to holding a photograph, flipping through a photo book or displaying a beautiful canvas featuring a loved one.
Our team of highly qualified printing experts use only the latest and greatest equipment, so that your photographs look their best in the photo books, calendars and canvases you design.
Printerpix makes your memories last a lifetime.
Contact info
107 Commerce Street, Lake Mary, 32746-6206, Orlando, United States
- 1-321-247-6909
- contactus@printerpix.com
- www.printerpix.com
3.0
Average
24K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Instead of the traditional photo board…
Instead of the traditional photo board for graduation I made this collage blanket. This way we can use it after graduation. The cozy plush fleece is perfect, high quality that I wanted.
5 March 2026
Unprompted review
Better than expected
Better than expected. Photo book turned out perfect. Clear photos, quality paper, and good price. Will order again.
3 March 2026
Unprompted review
Margins were cut off on the top of…
Margins were cut off on the top of pages and other areas. Yes, I know that was part of my review but there isn’t a guide that shows that those margins would be affected.
2 March 2026
Unprompted review
Reply from Printerpix
Dear Christina,
Thank you for sharing your feedback. I sincerely apologize for the issue you experienced with the margins being cut off on the top of your pages and other areas. I understand how frustrating it can be to encounter this without prior warning or a clear guide indicating that those margins might be affected.
Your experience is very important to us, and we genuinely want to ensure that we resolve this matter to your satisfaction. To assist you further and better understand what happened, I kindly ask you to reach out to us directly at the following link: [https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new].
We are committed to addressing your concerns thoroughly and making sure everything is handled appropriately. Thank you again for bringing this to our attention. We look forward to assisting you and resolving this issue promptly.
Best regards,
Joey
Printerpix
Not so Great Customer Service!
Unfortunately, I have been very disappointed as the voucher code is incorrect and does not let me even order the photobook for which I have spent many hours to create.
4/22/2026
I have been very pleased with the quality of the photo books from Printerpix along with the great customer help. I purchased vouchers over the Christmas holidays and was planning to make books upon my return from the overseas trip, however I got sick. I requested an extension to the expiry date and Mekail Stephen came to my rescue. He was able to get the expiry date extended, so I can take my time in creating the book we will cherish for a long time. Thanks to Printerpix!
3/3/2026
3 March 2026
Unprompted review
Sent me the completely wrong item and…
Sent me the completely wrong item and when I tried to get in contact with them I got nothing
3 March 2026
Unprompted review
Reply from Printerpix
Dear Kyle,
Thank you for sharing your experience with us. I want to sincerely apologize for the inconvenience caused by receiving the wrong item and for the difficulty you've encountered when trying to reach our support team. We understand how frustrating this must be, especially when you’re expecting a specific product and are met with a lack of communication.
Please know that this is not the standard of service we aim to provide, and we deeply regret any disappointment or inconvenience this has caused you. Your satisfaction is very important to us, and we truly want to resolve this issue promptly.
We have sent you an email to the address associated with your order. We kindly ask you to reply to that email so we can better understand the situation and ensure that it is resolved to your full satisfaction.
Thank you for your patience and understanding. We look forward to hearing from you and making this right.
Best regards,
Joey
Printerpix
Excellent quality
Excellent quality, great price and fast delivery. Couldn't ask for more.
2 March 2026
Unprompted review
You have to be kidding!!
You have to be kidding. I have tried to contact Printerpix for days over an issue with my pricing and production. No one ever contacted me back. I was cut off in the chat because I complained about my issues. Printerpix has been impossible to work with no communication, no one to discuss a simple issue with. And lastly I payed extra for faster shipping and it took 10 days to get my product. I do not understand your business model, why you refuse to answer emails and contact the people you are working with.
26 February 2026
Unprompted review
Reply from Printerpix
Dear Kirk,
Thank you for taking the time to share your feedback. I want to sincerely apologize for the frustration and inconvenience you've experienced with our service. It is completely unacceptable that you have not received the communication you deserved, especially after trying multiple times to resolve your issues. We deeply regret that your chat was cut off and that your concerns about pricing, production, and shipping were not addressed properly.
Please know that your experience does not reflect the standard of service we aim to provide. We value your trust and are committed to making this right. Your feedback is very important to us, and we want to ensure that your concerns are fully understood and resolved to your satisfaction.
We have sent you an email to the address associated with your account. We kindly ask you to reply to that email so we can personally address your issues and find a suitable solution. We truly want to regain your confidence and provide the level of service you deserve.
Thank you again for bringing this to our attention. We look forward to hearing from you and resolving this matter promptly.
Warm regards,
Joey
Printerpix
Ordered in December 2025, still not received
Ordered a puzzle back in December 2025. Their website chat is just AI and opens a new ticket every time I ask for an update here. I'm down £50 and await to speak to an actual human to resolve my order. Until then I will be leaving 1star reviews until this matter is sorted.
22 December 2025
Unprompted review
Reply from Printerpix
Dear Amit,
Thank you for taking the time to share your experience. I want to sincerely apologize for the frustration and inconvenience caused by the difficulties in resolving your order. I understand how upsetting it must be to be waiting for an update and not being able to speak directly with a human representative, especially after such a long wait.
Please know that your concerns are very important to us, and we deeply regret that our current system has not provided you with the support you deserve. We are committed to resolving this issue promptly and to your satisfaction.
We have sent you an email to the address associated with your order. I kindly ask you to reply to that message so we can personally assist you and find a solution. Our goal is to make things right and regain your trust.
Thank you again for your patience and for giving us the opportunity to address this matter. We look forward to hearing from you and resolving your issue as quickly as possible.
Best regards,
Joey
Printerpix
Excellent Puzzle
The puzzle was delivered promptly. The pieces are of excellent quality and glossy. We are really enjoying putting it together. Highly recommend!
4 March 2026
Unprompted review
Great experience
Great experience. Was very easy to create the blankets. Shipping was fast and I received the product before the expected date. Love the way the blankets turned out! Highly recommend!
23 February 2026
Unprompted review
Great experience
Great experience. Fast, easy, and amazing quality.
26 February 2026
Unprompted review
I ran out of time to complete my…
I ran out of time to complete my project by the deadline date n my voucher.
I wrote and asked if I could have longer and Mikhail Stephen wrote back promptly and said I could have another 3 months!
This was such a relief and much appreciated. Many thanks to Mikhail!
27 February 2026
Unprompted review
Great and prompt service from Mekail…
Great and prompt service from Mekail Stephen helping me renew a voucher that had fallen out of date. I appreciated the understanding and quick resolve to my issue, Well done for a great customer experience and I'll buy all my photobooks from here!
28 February 2026
Unprompted review
Perfectly printed Throw
Perfectly printed Throw. Uploaded photos of our son's cat and they all came out Puurrrrrfect! Great quality material. Delivery could not have been quicker, only took a few days.
So pleased with our purchase and will definetly use Printerix again.
28 February 2026
Unprompted review
Easy process
The calendar turned out great. The pictures were good quality as well. It looked exactly like the sample online.
16 February 2026
Unprompted review
Great customer service and quality product
The 2 sherpa blankets were beautiful. The colors are very bright and the quality of the photos was very good.I contacted customer service as I had an issue while creating the blankets and they (Lisa and Hannah) were prompt in responding and very helpful. I highly recommend Printerpix for their excellent customer service and quality of work.
16 February 2026
Unprompted review
Satisfaction
Everything was perfect. I only wish the print of the message were bigger in font size so the message could be read more visibly. But the blanket turned out nice.
21 February 2026
Unprompted review
Beautiful baby blanket
I bought a blanket for my baby grandson and it came out exactly how I wanted. The picture on the website is what I got delivered.
23 February 2026
Unprompted review
This is my 3rd year ordering calendars…
This is my 3rd year ordering calendars from PrinterPix. Satisfied with the quality, colors, and value.
Some suggestions
* email reminder to voucher buyers when expiration date approaches - my 2024 voucher expired without being used
* Add "Do not bend" sticker to package. Postman bended my calendars to fit into the mailbox and wire-binding is easily bended out of shape
9 February 2026
Unprompted review
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