Printerland.co.uk Reviews 

As always, they offer a really great service. Always deliver next day and cheaper than most companies for our toner requirements.

Great service and follow up! Good prices and printer works well.

Excellent customer service, competitive pricing and thoughtful courtesy follow-up email to check if everything was delivered ok. Very happy repeat customer!

Printerland are always efficient in their service - Very often providing a same day quote reply, and next day delivery.

HP laser jet printer purchased - MRP M479fdw
great bit of kit
The subscription service is a rip off! charge me for every page I print and hard to cancel - then chase me for every last penny after £30 per month for nothing!
I feel completely missold over this!

Very good value for money, easy to use and fast delivery. All excellent.

Super quick service as always, always got the machine I'm after, all great. Even had a call to check I was aware of a possible upgrade on the same machine etc. Thanks guys

I specifically ordered a HP 149A Black Toner Cartridge late in the afternoon of 24/06/26 which was packaged on the next day 25/06/26, and delivered to me by Fedex the following day on 26/06/26. The service and delivery was impeccable. Many thanks to the staff at Printerland who dealt with my order to my complete satisfaction. Well done.

very helpful staff on the phone when I was unsure about my cartridge , arrived promptly and does the job .
good customer service.

I have been with Printerland for several years now, and always experienced great service - promptly answering phones, very knowledgeable re:questions, friendly, excellent prices, and fast deliveries for my laser printers. Have stopped shopping around as I would be prepared to pay slightly more for their excellent service!

There was an issue with delivery but Matthew was on the case pronto and sorted it. Customer service at its best.Setup of Printer was straight forward.

Excellent detailed website which is great for comparing products. Very good prices and detailed information regarding the consumables which would be required.
Easy to order and next day delivery.
Overall very easy and effiecient.
Highly Recommended.

I bought a £135 Epson printer from Printerland in good faith after reviewing the "Trustpilot" 5-star rating? I paid for the printer in full, on the "13th" June 2026, so I could qualify for the "£20" Epson cashback offer before it expired on the 14th (the day after). Before Printerland delivered the oil stained, damaged box item, that looked like it had just been salvaged from the Local Council tip? Printerland, violated the trading standards consumer Rights Acts policy, by sending me a sales "Invoice dated the "15th June" (the day after Epson finished its "cashback" offer?) Unlike other 24/7 big store company websites e.g. Curry's, Argos etc, which actually record the exact time and date when the item was purchased. Printerland concocted an excuse, the invoice didn't list the right purchase date because "it was the weekend"? As far as I'm concerned, they deliberately sabotage my entitlement to the Epson cashback offer by delaying the invoice (I hope I can upload pictures?) After opening the badly damaged box, it soon became evident this printer was nothing more than a used/returned item, repackaged as new. There were clear signs of wear and this was borne out by the fact, Epson wouldn't recognise my registration details, after uploading the invoice date and printer password, serial numbers etc. This had obviously been registered by someone else before? The printer was useless, the Epson scanner driver, wouldn't download, so there's no scanner, "NOT FIT FOR PURPOSE". I hope I can upload the images for proof of everything I say here. Before buying anything from this company (Printerland), ask them are they going to comply with relevant "Consumer Rights Trading Law" i.e. will the sale's invoice record the exact time and date, when the item was bought? And, going off my unfortunate experience, don't expect the (so-called) brand new printer to be delivered in a "factory sealed" cellophane box, like you'd expect to buy from Curry's? Good luck.

Easy to navigate website, great choice and competitive prices. Good communications and useful advice via email on the printer I chose. Next day delivery as promised and a courtesy email after delivery to check all was okay. A very happy first time customer!

In a world where appalling customer service is rife, you guys stand out from the crowd.

You dug me out of a massive hole last time when I ordered printer toner at something like 4pm on weds and it turned up Thursday am.

The printer you advised me to buy is awesome. The scanner function is superb. Saves me hours and really clear quality.

I would whole heartedly recommend you to anyone that needed anything you sell. Thanks for all the help you have given me in running my business to date.

A big shout out to Dominic who wrote to explain the printer I ordered was out of stock but they had the latest version. Did I want to go for that? The printer I had seen on line was a returned one. Said yes and it all went very smoothly including giving it to me at £50 cheaper than the original. Absolutely superb service and what a nice change to be able to say that about a uk company. Well done guys. Delivered next day as promised.

When I initially called up for advice, I was given excellent advice with no pressure to buy at all. That meant I could go away and think about it then made a purchase in my own time which I really appreciated. The world of printers can be overwhelming so I appreciated the help and have got a printer now that I'm really happy with. All communication with Printer Land have been very good and quick.

Great quality ink cartridge and fast delivery.

Great experience site navigation was easy. Product delivered on time and well packaged

Excellent service! I’m very happy with the help and advice I received from Printerland. The team was knowledgeable, patient, and took the time to recommend the right printer for my needs without any pressure. Their customer service was excellent from start to finish. I would definitely recommend Printerland to anyone looking for great advice and a hassle-free buying experience. Thank you!