Received an email after purchase with a personal message of gratitude which added a great touch. Purchased a disposable CBD pen and was not disappointed by the quality of the disposable as well... See more
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Review summary
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Reviews shaping this summary
Great product but my 15%code didn’t work
I've been shopping with Primary Jane for several years now. I originally learned about Primary Jane from Shabazz. I have never ever had a product that was not stellar. Everything they put out is witho... See more
All three arrived quickly and safely. Undated. Packaging was very unique and lovely. I toot on these throughout the day and really enjoy them. I can’t say enough good things about Primary Jane from st... See more
4.5
Excellent
55 reviews
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Replied to 100% of negative reviews
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This company is more than 5-stars
This company is more than 5-stars. Amazing product that I wish was a part of our medical program. Its the perfect balance I need in my life. Top notch quality, taste and effects. Customer service is a top priority for Primary Jane and it shows. Thank you so much for all you do!
10 October 2026
Great customer service and fast…
Great customer service and fast shipping as always.
29 September 2026
I've been shopping with Primary Jane…
I've been shopping with Primary Jane for several years now. I originally learned about Primary Jane from Shabazz. I have never ever had a product that was not stellar. Everything they put out is without question fabulous. I will be shopping with them for years to come
25 September 2026
Great company with fast shipping
Great company with fast shipping. Excellent product and quality. Thank you!!
25 September 2026
Great shipping and packaging
Shipping was great and packaged very well. This is the first time I have seen a child-lock on a CBD product as well and I think that's something that should be more mainstream, it makes it safer for pets as well.
19 September 2026
Exactly how I imagined it.
17 September 2026
The product is excellent!
The product is excellent!! Ten out of five stars. Shipping is always super fast. Website is easy to use and I haven't run into any problems.
21 September 2026
Above and Beyond
All three arrived quickly and safely. Undated. Packaging was very unique and lovely. I toot on these throughout the day and really enjoy them. I can’t say enough good things about Primary Jane from start to finish! Great products, superior customer service, and they’ve earned my business!
18 August 2026
Great quality and service
New to CBD vaping. I purchased three different strains. I have a favorite and and the others are just fine. I need more time to experience the product and I may update this review. For now, so far so good and I’m a happy customer. Worth the investment.
28 August 2026
Reply from primaryjane.com
We understand why you would be concerned, and we appreciate you sharing your feedback.
The issue stemmed from a vulnerability involving third-party services supporting our website and payment card transaction process. Once identified, we took steps to address the issue and implemented additional security enhancements. We remain committed to protecting customer information and continuously strengthening our security measures.
If you would like to discuss your experience, please contact us directly at support@primaryjane.com. We will reach out to you via email now.
Super great company
Super great company. They were helpful when I made a mistake and bought 3 CBD vapes without the discount code and bundle and they refunded my money. Plus the Product is super great. Nice and smooth and has a good flavor. 10/10 recommend.
21 July 2026
Quality products at a reasonable price
Quality products at a reasonable price. Sometimes they're out of stock, though.
25 July 2026
Reply from primaryjane.com
Hey Kate!
Thanks for sharing your feedback. The reason we run out of stock is primarily because we are only stocking what we are growing and extracting.
We are selling actual "Small Batch" products, and not just pitching that as a marketing gimmick. This is also the reason that we rotate new strains all the time and we don't continuously sell the same strain over and over like most other brands on the market.
While we make every effort to get new strains online as others are selling out, there are times we have a bit of a cross-over and cannot get the next batch online before the strains are ready. Lately, we seem to have solved that for the most part, and try to make sure that there are multiple strains online for each product type at a time.
Edibles are a different story - we are often out of stock on those because we are not focused on those products since oils and concentrates are what we are known for / what is moving the best for us.
Phenomenal products and customer…
Phenomenal products and customer service. Beautiful colored gold distillate carts that conveniently come in 2G. Highly recommend pairing with their battery. Better quality than dispensaries in my opinion, and the ship to door convenience makes it a no brainer. 5 stars
25 July 2026
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