Premitel Connections Reviews 187

Fantastic service All UK calls covered with their very reasonable monthly fee Detailed call listing each month. Retained our Seniors analog phones and number. Went beyond the duty call to assist when... See more

Moving to VOIP was much more straight forward than I had first feared. Having the trial period was invaluable to see all the functions available. I could keep my analogue phone system with the purchas... See more

Premitel have been outstanding. UK based helpful informed staff. They did everything they said they would on time and there billing is simple and easy to understand. Unlike the large ,faceless, arrog... See more

Very helpful staff and an excellent way to get rid of an expensive, very slow BT phone/wi-fi service in a remote rural area that was unlikely to be upgraded from copper in the foreseeable future. Move... See more

I am very cross that I have been put on the £6/month tariff and not the £1/month I was signing up for. I was told in an off hand way that all new customers are placed on the higher tariff automaticall... See more

Made the transition from BT, who weren't able to supply my business any more, really smooth. We now use Primitel via VOIP with our Starlink connection and it is brilliant. Originally my business cou... See more

Couldn't have been easier and more professional in getting the base service going. I'm currently a user of another VOIP service which I recall was a little more bother to set up, is not transparent... See more

The change over from analogue to VOIP was carried out 24 hrs without loss of number after receipt of adapter in total professional manner. Cannot speak highly enough of how quickly and professionally... See more

First class service from staff who couldn’t be more helpful in answering all my queries promptly. Their system has performed flawlessly from the start, and their included management web portal, web... See more

We had spent 3 months with either no landline(and broadband) or very poor service. Over this period I called BT 49 times trying to get updates and information. Premises have been wonderful, solving... See more

I recently changed all my phones over to VoIP and the service was outstanding from start to finish. Everything was chosen and set up around my business needs, and I was given so much help and backup... See more

Premitel switched my home phone line from EE on the due date with no fuss. We retained our existing number and used our existing cordless phones with only the addition of an analogue adapter supplie... See more

I am absolutely delighted with the package and the perfect service too. I expected the number transfer to be particularly tricky but the process was very slick. Stephen 'lent' us a temporary Number w... See more

Great service. Quite rare today to feel like you are actually known to your provider. Quick responses to all sorts of questions from vv non-tech savvy customer was much appreciated.

Using this service to maintain my landline number after switching to full fibre internet service and therefore losing the old copper BT telephone line. Transfer of landline number to this service very... See more

Excellent service, We purchased a competitively priced pre configured phone from Premitel direct and kept our original telephone number. Billing is clear, concise and easy to understand. Just great... See more

Prompt and informative answers to questions about Premitel's offer. Smooth and timely port from BT to Premitel Quick and helpful replies to queries about new services and equipment.

Great helpful and responsive company. You don't need to mess around with firewall settings to get the voip service working, unlike other companies i have used. Great value as well.

Installation was easy and flawless. After one year of use the service still works and has never gone down. Hassle free. I use it with Starlink internet and have no telephone land line or land cable co... See more

We recently switched to Premitel Connections for both our internet and VoIP phone system, and the difference has been fantastic. From the start, their team has been incredibly helpful, responsive, a... See more

The phone service had a few technical issues in the first few days which were related to using my old analogue handset with an adaptor. Some written instructions would have helped with this. However a... See more

Great efficient service, my number was transferred on time with no fuss. Customer service is excellent with queries answered very promptly. Very impressed with the call quality and I will shortly be... See more

Very easy to set up and transfer old number over and you get a dedicated account manager. Switched to Starlink with Premitel to use landline VOIP given remoteness.

Very good service. The changeover was very smooth, the price is good and I've only lost the connection once and it was quickly restored. Wish that I had gone to Premitel and VoIP a few years ago, but... See more

Phone worked straight out of the box and has been working well with no issues. Excellent support who dealt with the transfer from BT and have answered any queries I’ve had very promptly. Also very goo... See more

App now more stable and connectivity is constant. Great way to save money by cancelling your landline connection yet keeping your number.

Great customer service. Quick to respond when I had a few issues. Always ring you back if you leave a message.Works seamlessly with Starlink. Highly recomended!!

Premitel are, unlike the great majority of other 'comms' companies, approachable and flexible. I needed a facility for receiving one-time passcodes (OTPs) which didn't involve a mobile p... See more

A great company to work with. Were more than happy, and able to answer my many questions (some quite technical).Their service works perfectly with no issues. Glad I moved to them. EXCELLENT VALUE... See more

Good communication. Helpful technical support, you don't have to wait for days for a generic unhelpful reply like the big providers when you have questions. Quick helpful answers Great service

A great all round service from an easy to understand web site to clear instructi8ons of what I had to do. Everything was made easy. I recommend Premitel. Steve was particularly helpful I found. Thanks... See more

Easy to set up and use, great service and really pleased. I am not technology orientated but the one query I had was resolved very quickly and they were super helpfule

Very helpful in transfer to an internet landline. Provided answers to any questions we had, and the phone is now working perfectly.

After phone line changed I had to source a new supplier, found premitel, great price and great service, very happy what they supply

Great service throughout from initial enquiry to go live. Stephen helped from start to completion, customer service at its best.

Somewhere into my third year with Premitel - zero issues! Timely monthly emailed reminders of regular static charge for VoIP calls, decoupled from copper & Broadband suppliers - remains one of my bett... See more

Helpful, Low cost. Seemed perfect for me to retain my landline number after moving to Full Fibre

A small company which responds promptly and gives clear advice. A pleasure to deal with, not to mention great value services.

Good customer support. The service works well and allows me to receive call on my fixed phone number where ever I am

Great company to deal with. Did exactly what they said and when they said from day one.. Very easy to set up and then it just takes care of it self for very little outlay per month.. highly recommend... See more

Superb Service. I cant fault the service at all and the customer service is great if you do have any questions or issues. Thanks again to Steven.

Premitel has never let me down service wise and the price is very reasonable. The customer care is exceptional.

In a world where landlines are becoming less common and keeping my landline was very important. The standard landline became less appealing due to the high cost and risk of loosing my number.... See more

After months of problems with the business line we have a faultless working phone. We cant speak highly enough of Premitel. They have provided our house phone for over a year and now our business line... See more

Always helpful. Had an Issue with the phone itself which, they resolved for us. Best phone service we have ever had.

Reliable, contactable & trustworthy. Great backup when needed, fair pricing and would highly recommend.

It’s been exceptional service . Fantastic price . Any issues always dealt with promptly . I would definitely recommend it .

Great personal service. The system is reliable with good value pricing options to choose from.

Customer service was outstanding . Same person answered every one of my questions . Line quality is outstanding.

Easy setup and superb customer service at a fair price. Couldn't ask for more.