I recently had experience of trying to rectify my subscription to PS as there had been a misunderstanding. It was dealt with by Hannah, who was most helpful and clear in advising me. Her replies wer... See more
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Our focus is on LALIGA, Scottish Cup football, United Rugby Championship (URC), Ice Hockey, Motorsports, GAA & MMA. We are delighted to be able to bring fans over 1000 events per year including all 151 games live from the United Rugby Championship, Every LALIGA game on LALIGATV, the biggest games from round 4 to the final of the Scottish Cup, exclusively live Premier Sports Cup games in Scotland and European football qualifiers, up to 15 games a week from the NHL.
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Knowledgeable
Customer service person was very knowledgeable and helpful
Emma was very friendly and…
Emma was very friendly and knowledgeable
Got it sorted straight away
Had an issue that needed to be resolved…
Had an issue that needed to be resolved quickly and was done so with no hassle, perosn I spoke to was Curtis, great customer service
Excellent Customer Services
I have contacted your customer service department a couple of times over the years, and have always been very happy with the outcome. Today, Curtis resolved my issue very quickly via email with great communication. Thank you!
My payment method had failed
My payment method had failed as I'd updated my credit card. A quick call to the support number got me back on track. The support assistant was helpful, polite and friendly.
I asked them to call back
I asked them to call back because I didn’t understand the text message. The assistant explained carefully and politely : she had no difficulty persuading me to accept an advantageous renewal contract. Thanks.
The call was answered very promptly and…
The call was answered very promptly and Kiara resolved the issue immediately. Excellent service. Many thanks.
Great customer service!
Steve was wonderful in explaining the reasons for a problem I had accessing Premier Sports via Sky, great customer services!
THANK-YOU PREMIER SPORTS
Suddenly my financial situation became tight so i had to pull back on subscriptions, Premier sports was approached and in all honesty were brilliant, they understand and Curtis went about fixing my cancellation, couple emails later job done , massive help massive thanks to Curtis and Premier Sports.
Customer services were great
Customer services were great. Thanks Curtis.
Premier Sports were efficient
Premier Sports were efficient, understanding and respectful of my situation. They responded to emails very quickly gave excellent service .
The Agent (Emma I Think) Was extremely…
The Agent (Emma I Think) Was extremely helpful and Polite and efficient. A Credit to the company.
Excellent service by Steve will…
Excellent service by Steve will definitely use this platform again for future Rugby Union games while in Canada.
great responsive customer service.
great responsive customer service.
I had a query over cancelling my subscription which was responded to quickly. Steve was very helpful in answering my questions and quickly resolved the issue to my satisfaction.
I asked for some support with my…
I asked for some support with my billing and Premier Sports reacted very quickly and dealt with the issue efficiently!
The girl on customer service was…
The girl on customer service was excellent, polite and sorted the problem very quickly thanks 🤩
My son who has a disability…
My son who has a disability accidentally signed up to a subscription. This was unknown to me. I called about this advising it was done accidental and told I still have to pay the monthly subscription there is no way out.
Emma in customer services sorted my…
Emma in customer services sorted my account query quickly and efficiently and got me back to receiving the great service for another year. 😀👍
Excellent customer service
I access Premier Sports via Sky and had a problem viewing some content. Sky advised that the games I wanted to see were pay per view and not available to me. I emailed PS and had a prompt reply from Steve who told me that all content was available via the PS app.
The customer experience Steve provided was night and day compared with Sky.
I had a problem with my subscription…
I had a problem with my subscription which was very quickly resolved by Steve. Very responsive and sensible customer service. Thanks. I will be using Premier Sports again.
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