Premierline Reviews 

39
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Quality service as usual. I’ve been with Premierline a number of years and they provided me with a competitive premium again this year. They’re easy to contact, make it simple to renew and i can alway... See more

Company replied

Rated 5 out of 5 stars

Great experience. Agent was very helpful and worked hard to get info on business unit to find the correct cover for the building. Also a saving on existing insurer. 🤗

Rated 5 out of 5 stars

Had Liam help me today and I just want to say he went above and beyond to help us. Really appreciated and refreshing to see. We moved over from Swinton and so far so good. I was nervous moving after s... See more

Rated 5 out of 5 stars

Outstanding service from Gina who took the time to fully understand the changing needs of our business and is working tirelessly to get the right policy for us. Couldn’t have asked for anyone more pro... See more

Company details

  1. Business Insurance Company
  2. Business Broker

Written by the company

Find the right cover tailored to your business. We compare quotes for business insurance, including public liability insurance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Building Insurance quote

Although I did not take up the Quote on this occasion and it was perfectly competitive, the adviser throughout the call was efficient, in what information he was asking for, and had some of my details on the system from a previous year. This made the process quick and effective and clear. It was a professional service and was I appreciated the advisors experience.

2 July 2025
Rated 5 out of 5 stars

Fast and Efficient Service

Phil was great at getting a competitive quote but at the same time making sure all our requirements were met.

7 July 2025
Premierline logo

Reply from Premierline

Thank you for taking the time to leave your positive feedback! We're pleased to hear that you were happy with the quote that our broker Phil provided and that the policy met all your needs!

Rated 5 out of 5 stars

Great service

Great service. Each element of the application was done in a clear lucid manner.

Would certainly be a broker I would feel comfortable recommending to others.

7 July 2025
Premierline logo

Reply from Premierline

Thanks so much for your feedback. We're glad our broker Megan explained every part of the quote process for you and you're happy with the insurance policies that have been arranged.

Rated 4 out of 5 stars

EASY TO DEAL WITH¬!

EASY TO DEAL WITH AND THE PEOPLE OBVIOUSLY KNEW WHAT THEY WERE DOING!!

3 July 2025
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Reply from Premierline

Thank you for your positive comments. We try to make arranging insurance as easy and hassle-free as possible. So, it's good to hear our broker Sophie was able to help with your property owner quote.

Rated 5 out of 5 stars

The help received on setting up of…

The help received on setting up of insurance and direct debit was very very good

4 July 2025
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Reply from Premierline

Thank you for taking the time to leave your positive feedback! We're pleased to hear you received great insurance advice from our broker Phil, and will ensure we pass it on to him!

Rated 5 out of 5 stars

Liam B excellent worker

Liam B was very helpful in finding me professional indemnity Insurance. He was friendly & very efficient.

31 May 2025
Unprompted review
Premierline logo

Reply from Premierline

Thanks so much for your feedback. We're pleased Liam was able to help you with your professional indemnity insurance and will pass on your kind words.

Rated 5 out of 5 stars

Really helpful

Really helpful. Timely and easy to deal with .

5 June 2025
Unprompted review
Premierline logo

Reply from Premierline

Thank you for taking the time to leave your positive feedback!
It's nice to hear we're delivering great service. We'll pass on your comments to Liam who you've been dealing with about your insurance.

Rated 1 out of 5 stars

Spammers

Another company using Go Live Data to send spam on their behalf. I am not a company. It is illegal to send spam to personal email accounts.
If you have to send unsolicited marketing emails, use a legitimate company that knows the difference between companies and individuals.

24 June 2025
Unprompted review
Premierline logo

Reply from Premierline

Hi Jeff
Thank you for your feedback and apologies for any inconvenience this has caused. As a business we take data protection seriously and adhere to all appropriate regulations.
To be removed from future communications please unsubscribe to the email or contact us at service@premierline.co.uk if you’d like us to investigate this matter further. Thank you!

Rated 5 out of 5 stars

Brilliant Service!

I enquired for a new Business Insurance quote, with requirements differing from "The Norm".
Liam proved most helpful, and provided a very competitive quote covering all aspects that my company required.
Brilliant Service!

12 March 2025
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Reply from Premierline

Thank you for taking the time to leave your positive feedback! We're pleased to hear you received top notch service from Liam, and will ensure we pass it on to him!

Rated 5 out of 5 stars

Andrew Robertson

Andrew Robertson, as alway, was helpful, prompt, and always a pleasure to engage with.

25 February 2025
Premierline logo

Reply from Premierline

Thanks so much for the positive comments. We'll pass on your feedback to our broker, Andrew :)

Rated 5 out of 5 stars

Quality service as usual

Quality service as usual. I’ve been with Premierline a number of years and they provided me with a competitive premium again this year. They’re easy to contact, make it simple to renew and i can always speak to a knowledgeable person in the phone.

10 January 2025
Premierline logo

Reply from Premierline

Thank you for taking the time to leave your positive feedback!
It's nice to hear we're delivering great service for loyal customers like yourself.

Rated 1 out of 5 stars

Serial email spammers using email…

Serial email spammers using email addresses harvested from the web, do not unsubscribe as this only lets them know your email address is live and they will repeat spam you, yet another GDPR case waiting to happen it seems.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

***Avoid*** overcharging by an…

***Avoid*** overcharging by an outrageous amount - we let auto renew happen and when we reviewed this we found insure at 1/4 of the price saving £6000 - this is either incompetence or Fraud .

10 November 2023
Unprompted review
Rated 2 out of 5 stars

Annoying

Annoying, when I fill an online form in then they call me and say always done via telephone and we have to go through the entire process word for word again.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Had Liam help me today and I just want…

Had Liam help me today and I just want to say he went above and beyond to help us. Really appreciated and refreshing to see. We moved over from Swinton and so far so good. I was nervous moving after so many years with the same insurer but he made me feel confident we made the right choice. I hope we never have to make a claim but the process to get the policy and ensure it was all set up correct. Thumbs up and Thankyou for going abouve and beyond.

16 July 2021
Unprompted review

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