Premier Stores Reviews 

280
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Missing parcel despite Royal Mail confirming delivery. Rude fella behind the counter. Never using this place as a collection point again. Now have the hassle of trying to get a refund from the sender.... See more

Rated 1 out of 5 stars

Dropped my driving license in my bag and had a bunch of stuff in there so was rearranging my bag in the aisle whilst having a member of staff behind me. Get to the till and I already knew what was goi... See more

Rated 1 out of 5 stars

After a few positive visits at Barassie Premier shop in Troon, as I had initially exclusively contact with male staff, I had a misfortune to be served twice by belligerent middle-aged, wee female. Eve... See more

Rated 1 out of 5 stars

Very clueless rude man - premier store 93 wootton road kings lynn. Went to collect a relay parcel less than 24hrs after it had been delivered to the shop. “Apparently” its been returned to sender ev... See more

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1.6

Bad

TrustScore 1.5 out of 5

280 reviews

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1.6

All reviews

(280)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Dont get Relay delivered to premier 93 wootton road kings lynn

Very clueless rude man - premier store 93 wootton road kings lynn.
Went to collect a relay parcel less than 24hrs after it had been delivered to the shop. “Apparently” its been returned to sender even though on relay and vinted still showing at the shop.
He was rude about relay too and couldnt care less about how long he was supposed to keep the parcels there.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

They is a guy their i dont know what…

They is a guy their i dont know what nationality he is very rude. I would say i think he need some education around consumer service. First he cannot speak proper english and secondly very rude with serving custumer. I wish i can avoid this shop

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Singh's Premier Sheffield

A lot of these reviews are purposely negative, even a total idiot knows why and its nothing to do with the running of the shops, anyhow, Singh's Premier on Teynham Road in Sheffield and all the ones run by the same family are incredible well run, in fact they are more like local hubs, expertly run and impeccably clean with a great selection of products and a brilliant delivery service, fantastic stuff.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Lousy service

Whats the point in these store having an Evri service if they refuse to take the parcel? Was told to refer back to the evri website for size measurements - Its well within the size and weight limit and Premier Broughton in MK are refusing to take it. Absolute joke

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Westoning Postoffice very rude

Westoning, Bedfordshire Postoffice. No stars! Absolutely appalling behaviour towards customers. The male postmaster exceedingly rude when I pointed out an honest mistake. The problem was he never even apologised and every time I went in he kept bringing it up and patronizing me. I will never go back again.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I would give this a zero star if…

I would give this a zero star if possible. Owner acts like he knows more than everyone. Sells out of date products. Makes prices up as he goes alone to pinch pennies out of people. Avoid at all costs. Not a nice human being.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Premier Splott road Cardiff

Premier Splott road Cardiff,
I just went in for some chocolate sauce. They were out of stock again. I’m on the spectrum. I have autism so I don’t ask for restock as I don’t want to be rude. I’ve gone to this shop for years. This employee accused me of stealing as I had walked in twice to see if they had restocked the chocolate sauce within a week. I tried to explain myself in a polite tone and he was raising his voice telling me to never come in again. I’ve been warned by other women in the area of one particular employee being rude to women. It’s definitely a sexist ego trip and it’s disgusting that the shop allows this person to talk to autistic women simply looking to see if they restocked an item. He thought because im not aggressive that he felt comfortable enough to be threatening and confrontational. Vile. Glad I won’t be returning after I had a panic attack down the street.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Incredible rude staff

Incredible rude staff! 3rd Iv used it 3rd time they are very rude. You ask for any help and the replies are shocking! Would not recommend in anyway and believe someone from the trading standers should look into them being there. Go sell where and use someone who is helpful and wanting to help regarding there shoppers.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I went to Bull Lane Stores in Rayleigh and was served by Rahul.
His customer service is absolutely outstanding and he always greets and says farewell to his customers in such a happy and polite way.
We always look forward to him working there as he brightens up your day!
Well done Rahul, keep up the amazing work

4 February 2026
Unprompted review
Rated 5 out of 5 stars

"Star Supermarket

"Star Supermarket, 32 Reeds Hill, Bracknell"
Excellent local store for Yodel parcel drops! I visit Premier - Star Supermarket on Reeds Hill frequently to drop off parcels, and the service is top-notch every time. The staff are incredibly polite and helpful, and they even have a print-in-store facility which is a life-saver. Open until 9 PM, so it's super convenient. Highly recommend!

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Useless

Sent a package, and the receiver put it here as a pick up point. It was delivered but when they went to pick it up they claimed they didn't have it. After speaking with UPS, it was discovered that they were suspended as an pick-up point but were still taking in packages.

They've obviously either kept it or given it out carelessly

18 December 2025
Unprompted review
Rated 1 out of 5 stars

They advertise easy returns but in…

They advertise easy returns but in actually, they keep your money and expect you to just shrug your shoulders and eat the loss when you try to return the item. They make it very difficult so that you just give up. The certainly do not live up to the idea of trust and give the word trust a bad name. I wish there were other ways of getting this out to the public in a more obvious way.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

If minus options were available it…

If minus options were available it would be an extremely low minus. Was informed my package had been delivered there 3.08pm on Wednesday 10th Dec, went to collect Friday morning 12th Dec and extremely rude obnoxious (female) assistant informed me not got your package, waved a floppy parcel in my face saying this all I got for deliveries today and it not yours! I asked if she could track on system for me as it showing on my Royal Mail tracking as being delivered to that address. She continued to be rude and unhelpful stating she not have a tracking system in place! Why then is this store being used as an approved collection point! Cannot recommend except to say I recommend people choose anywhere else for their nominated collection point. DO NOT USE IS MY ADVICE

12 December 2025
Unprompted review

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