Powerbee Reviews 

1,809
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 763 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of products, noting items like solar lights and pumps perform well for years, offering excellent value. Many highlight the exceptional, fast delivery service, often receiving orders quickly. Reviewers also commend the outstanding customer service, describing it as helpful, knowledgeable, and efficient in resolving issues. However, some customers noted occasional issues. A few experienced product descriptions not fully matching the item, like size discrepancies, or products failing prematurely. Additionally, some reviewers faced delivery delays or difficulties with returns and replacements.

What people talk about most

Product

Consumers find products to be of good quality and reliable, with many items lasting for years and performing... See more

Quality

People report positive experiences with quality, with many reviewers praising the superb and exceptional... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, reliability, and... See more

Price

Reviewers mention positive feedback about price, with many finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more

Rated 5 out of 5 stars

It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... See more

Rated 5 out of 5 stars

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more... See more

Rated 5 out of 5 stars

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite... See more


Company details

  1. Solar Energy Equipment Supplier

Information provided by various external sources

Solar powered products for your home which help you to save money and save energy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,809)

756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

no direct phone contact, crap CS. A.I

no direct phone contact, cant talk to a person im badly dyslexic, told call laeve message, dont work say trry again !, why?! answer the phone. stop using AI, im real THATS what AI would say!. now 2 pumps failed. in warranty, crap customer service, used to be good real person dealing with issue, now wont buy no matter warranty when CS is awlful, go else where, dis ask several times for them to call me in person refuse!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Great post lights

Purchased some solar post lights some years ago. Have been very pleased with them but now coming to the end of life due to weathering.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish system

Hi
I brought asolar panel pump kit. It didn't work. They did everything to blame me. Even though I am a qualified engineer. I had tested the pump and it didn't have the correct continuity readings.

Their expert didn't know what they were talking about.

So I bought a pump from ebay for a quarter of the price and, guess what it worked perfectly!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

We have a 100ft drive surrounded by…

We have a 100ft drive surrounded by houses & fencing, so quite dark at night. We bought one battery operated sensor light, which is working so well that we’ve bought another! Super pleased with purchase & the quick turnaround after ordering. Would recommend this company.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and superior quality.

I have always found PowerBee an excellent business, helpful, reliable and good quality merchandise.
I have bought several pond fountains from them over many years, the quality has been superb and lasted a long time. I once bought a cheaper one and it only lasted one summer, a total waste of money.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 5*

Was dubious at first with the product being battery powered by i was pleasantly surprised the light is fabulous! Very bright , easy to install , it’s that good we bought more than one ! Highly recommended great light for a great price . Nice fast delivery too .

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Would order from Powerbee again

I've bought a few things from Powerbee and always been great quality products, with swift delivery. Would definitely order from them again in the future.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Solar powered aerator…

I required a good solar powered aerator for my garden pond and this was the only site I found one powerful enough with battery back up.
I have had the product for nearly a year and it is performing really well with no issues.
Ordering and delivery was fast and efficient.
Will use this company again

2 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look