Powerbee Reviews 

1,809
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 763 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of products, noting items like solar lights and pumps perform well for years, offering excellent value. Many highlight the exceptional, fast delivery service, often receiving orders quickly. Reviewers also commend the outstanding customer service, describing it as helpful, knowledgeable, and efficient in resolving issues. However, some customers noted occasional issues. A few experienced product descriptions not fully matching the item, like size discrepancies, or products failing prematurely. Additionally, some reviewers faced delivery delays or difficulties with returns and replacements.

What people talk about most

Product

Consumers find products to be of good quality and reliable, with many items lasting for years and performing... See more

Quality

People report positive experiences with quality, with many reviewers praising the superb and exceptional... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, reliability, and... See more

Price

Reviewers mention positive feedback about price, with many finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more

Rated 5 out of 5 stars

It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... See more

Rated 5 out of 5 stars

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more... See more

Rated 5 out of 5 stars

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite... See more


Company details

  1. Solar Energy Equipment Supplier

Information provided by various external sources

Solar powered products for your home which help you to save money and save energy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,809)

756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor experience

Ordered product that wasn’t as described. Returned in original packaging only to have a £5 charge because it was damaged!!! Surely that is a carrier issue…. If it came to me ok it should be ok to be returned!!!
Very poor customer support.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Powerbee support Sunspray SE 450 review

Powerbee support were great and came back to me swiftly with their recommendations for my setup. Purchased a Powerbee solar panel system for my cascading water feature as a replacement to the one that came with the feature, but had broken. Powerbee system was easy to set up, great instructions and is working better than the sytem it replaced.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Duck solar bird bath

Product arrived within a day, item is great, works even if not in full sun, obviously not as strong as when in sunlight but for solar very good and my toddler son loves the ducks.

27 May 2026
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY
Purchased water fountain with solar panel and pump
Reported that pump wasn’t working
Given troubleshooting advice. Reported back still not working. Given same advice x2 before I was asked to post pump and panel back to company at a cost to me so that they could check it
The pump is clearly broken and the are stalling in sending a replacement
I have now had feature in garden for 6 weeks without it working

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Water Feature

I bought a water feature but the pump 'failed' after 1 day. I contacted Power Bee who suggested I tried clearing the impeller shaft. They gave me clear instructions how to do this and I was able to complete the clean-out VERY easily. It worked ! no further issues. Great customer service. Well done Powerbee

10 October 2025
Unprompted review
Rated 1 out of 5 stars

No goods received after 2 months

I ordered a £54.99 pond pump on 11th April - it is now June 7th - and I have not received the pump. I contacted Powerbee twice and have not received a reply to either message. I am going to activate a charge back.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

The best

WOW WOW & WOW.never heard of these until as a member of Which magazine got an email about their 6 perfect scoring products of which one is powerbee.being an oap & had many solar lights & some mains garden lights we were getting a little despondent with solar lights from high street & supermarkets of which we have had a few & the failure rate is pretty high,or initially ok at the start then it's all downhill.so when I got the email from Which magazine I thought I would check powerbee out.so glad I did.they have some beautiful lights on there website.so far we have put lights around the pergola (multifunctional white)solar with a large i-pad size solar panel which when screwed to the top can only be seen from certain angles if your looking.these work dusk til dawn so easy.got other bright white lights for the cherry tree again solar that come with a nifty remote with sensible buttons on it & easy to operate ie 3hours on up to 8hours on again if you wish dusk til dawn in a lovely bright white.at the bottom of the garden we draped their copper wire really small bright white dusk til dawn solar lights over our black sambucus tree.all these different string lights look in our opinion stunning very happy.we also bought the solar pir spotlights that have 3 functions on them very small & compact that light up the side of the house again superb.to top it all off for the garden path we added 4 garden solar path lights of which there are many to choose.not expecting any issues as all the products are superbly well manufactured & honestly if they are good enough for "Which" they are good enough for me.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Extremely good company

Extremely good company. Delivery was fast and just exactly what I needed on their advice ! they were very patient with me and my questions too!very friendly ,I’ve had to go back to them a couple of times as I needed more help but they were very patient and not pushy as some places are , I definitely recommend them. ⭐️⭐️⭐️⭐️⭐️

1 June 2026
Unprompted review
Rated 5 out of 5 stars

First Class product

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite end of the country!
Definitely recommend PowerBee without any hesitation and will be using them again for another project at some point. Thank you to one and all.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

The delivery service is first class…

The delivery service is first class very prompt and just as promised the product was a very good quality and just as described. The only minor detail I would like to see changed is the size advertised it’s advertised as 59cm tall but it actually only 51cm. Saying that every other site is quoting the same size.

27 May 2026

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