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Posturite Reviews 

4,397
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,242 reviews, reviewers overwhelmingly had a great experience with this company, pointing out the overall reliability and smooth professional service. Many customers frequently praise the exceptionally fast delivery times and the helpful staff who efficiently set up office equipment on site. People note that the products are well made, sturdy, comfortable, and significantly improve their daily posture during long working hours. However, some reviewers were not happy with occasional delivery delays and receiving defective items that required extensive follow up and patience. Some people also mentioned missing parts inside the packaging or encountering unexpected difficulties when trying to resolve these annoying problems.

What people talk about most

Product

Consumers find product to be positive, describing items as top quality, sturdy, and well made. Reviewers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting rapid shipping times and... See more

Service

Clients share positive opinions on service, highlighting quick delivery and a seamless purchase experience.... See more

Order

Users describe positive interactions with order, highlighting an easy and straightforward purchasing process... See more

Quality

People report positive experiences with quality, highlighting that items are sturdy, well-made, and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service with rapid delivery. I wanted a wedge cushion because the bucket-style driver's seat in our car is too long from back to front for short people! I bought the 2" version and it has... See more

Company replied

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,397)

1,186 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery and set up and a really nice delivery guy. A really beautiful and useful work desk.

29 June 2026
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Reply from Posturite

Good morning Sefina,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

They made it easy to identify the…

They made it easy to identify the replacement part I needed - and it arrived quickly and was easy to fit.

26 June 2026
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Reply from Posturite

Good morning Kate,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

First class service

The desk was received quickly and the engineer came out the next day. Top class.

25 June 2026
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Reply from Posturite

Good morning Stuart,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very fast response from initial enquiry…

Very fast response from initial enquiry to online face to face assessment to recommended equipment being received. 7 days in total. amazing

29 June 2026
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Reply from Posturite

Good morning Julie,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

The product is high quality and everything I needed.

The product is high quality and everything I needed.
The courier you outsource to is well-known not to deliver successfully to this office complex and so my order was returned and had to be re-ordered.

26 June 2026
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Reply from Posturite

Good morning Cath. Thank you for sharing your feedback. I'm sorry to hear of your experience. I have investigated further and can see we did resend your order with a different courier, and it was delivered successfully. Many thanks for getting in touch, Louise

Rated 5 out of 5 stars

Great experience overall

Great customer service, very quick delivery. Great experience overall.

26 June 2026
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Reply from Posturite

Good morning Stephanie,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick delivery

Quick delivery, everything great!

23 June 2026
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Reply from Posturite

Good morning Victoria,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick delivery

Easy to order. Delivery was quick. Really happy with the chair.

25 June 2026
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Reply from Posturite

Good morning Katie,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

very helpful team

Scott Middlelast and also the team on the chat, gave good advice and made ordering so very easy.

23 June 2026
Posturite logo

Reply from Posturite

Good morning Teign,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

Very responsive and efficient.

Very responsive and efficient.

24 June 2026
Posturite logo

Reply from Posturite

Good morning Rupinder,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

Parcel not yet received after 2 weeks

The parcel arrived this morning, 30/06/2026, delayed due to an incorrect address on the parcel. It was well packed. I shouldn't grumble as it would be difficult to beat the price and quality. Trustpilot and Posturite work well together. I will order again, as a rare blip does happen to the very best at times.

19 June 2026
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Reply from Posturite

Good Morning James Thank you for your feedback and we are sorry to hear of your experience. We sincerely apologise that the item still hasn't arrived with you. I have requested that a replacement order be sent to the correct address on your order as soon as possible. You should receive a new order confirmation shortly. We would like to assure you this is not typical of the service we strive to provide. Kind regards Louise

Rated 5 out of 5 stars

All as required

All as required, Simple to put together and comfortable.

26 June 2026
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Reply from Posturite

Good afternoon Alasdair. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

Very reliable company

After placed the order, the delivery was superfast. Posturite is always very helpful and quick. Thank you.

23 June 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

Highly recommend

Immediate relief - supports my lower back perfectly.
Fantastic service - Ordered one day , came the next.

26 June 2026
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Reply from Posturite

Good afternoon Dotty. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

keyboard

The product that I received is fantastic.

23 June 2026
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Reply from Posturite

Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Reshma. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Delivery was easy to book

Delivery was easy to book. Arrived at a good time and person setting up the chairs was knowledgeable and helpfull

22 June 2026
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Reply from Posturite

Good afternoon Lisa. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing. Fast delivery.

22 June 2026
Posturite logo

Reply from Posturite

Good afternoon Mark. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great service

delivered within timeframe given and driver was pleasant and checked name for the delivery before thanking and leaving

25 June 2026
Posturite logo

Reply from Posturite

Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

From start to finish the experience has…

From start to finish the experience has been very professional.

22 June 2026
Posturite logo

Reply from Posturite

Good afternoon Ian. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

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