One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more
Company replied
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Review summary
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3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more
Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... See more
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
Company replied
Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
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For your home
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
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The service was brilliant
28 July 2026
Great service
Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself is not the most comfortable but the delivery person was very friendly, assembled it and brought it into the house and explained how to adjust it and helped me adjust the settings to my home desk, my height etc. and left no packaging or mess for us to have to clean up. Great service!
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The delivery for the product was…
The delivery for the product was promised to be delivered on specific days but it actually did not deliver at the promised date and time.
24 July 2026
Reply from Posturite
Good Afternoon Muneeb, Thank you for your feedback and we sincerely apologise for your experience. Should you require any further assistance or support in regards to this item you have received please do not hesitate to contact our warranties team. Kind Regards Louise
Great service
All the team, from the person who did the assessment, to the delivery person were great. Friendly and knowledgeable.
22 July 2026
My experience has been unfortunately
My experience has been unfortunately, very poor. I was sent a faulty desk about three weeks ago and with much chasing, I have now been sent a package and am now waiting for a technician. I would not recommend this company.
27 July 2026
5 stars - great service!
3 things:
- the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit
- he set up the desk super quick and was very polite and professional
- Lastly, i asked him for a favour of helping me move my monitor and its arm from my old desk to the new one and even though this was not his job, he helped me do it.
24 July 2026
Excellent chair seat
Excellent chair seat, as I had a bruised tailbone and it has helped.
Thank-you.
27 July 2026
Prompt service
21 July 2026
Assessor understood the issues I was…
Assessor understood the issues I was experiencing and was approachable on the day, and recommended equipment to suit my needs.
22 July 2026
Reply from Posturite
Good Morning Sarwet, Thank you for taking to the time to leave us a review. We are sorry to hear that the laptop stand you have received is not as expected. If you would like to discuss this further in relation to the possibility of replacing or returning your laptop stand, please feel free to contact our Customer Service team at supportmailbox@posturite.co.uk. From here, one of our advisors will be happy to assist you accordingly. Kind regards, Samuel
Ease of order
Easy to order, clear site.
Good communication and delivered quickly and on promised time.
22 July 2026
Very efficient
Very efficient, provided a new keyboard, mouse and office chair which will help assist for ergonomic purposes. The service provided was very quick.
23 July 2026
The engineer was quick and helpful
20 July 2026
Reply from Posturite
Good morning Sharon,
Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.
Kind regards,
Rebecca
Great product and timely delivery
23 July 2026
Reply from Posturite
Good morning Ali,
Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.
Kind regards,
Rebecca
One call was all it took to get my…
One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank you Posturite for helping a visually impaired user who would have struggled to work without the keyboard.
23 July 2026
Reply from Posturite
Good morning Jaishreen,
Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.
Kind regards,
Rebecca
Excellent service
Excellent first class and very quick service and delivery.
Not tried it yet but seems comfortable and sturdy.
23 July 2026
Reply from Posturite
Good morning Christine,
Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Great Service
I found it easy to find what I wanted on the website. Ordering was easy and the item was delivered quickly.
23 July 2026
Reply from Posturite
Good morning Lynn,
Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.
Kind regards,
Rebecca
Very helpful on the phone
Very helpful on the phone, they make it easy for customer, they use a good courier compan, the product arrrived when it was meant to. Very happy with service and products. I am a regular customer.
10 July 2026
Reply from Posturite
Good morning,
We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.
Kind regards,
Rebecca
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