Posters are very well packaged. Quality is good, but too expensive for what it is. If there is a discount or promotion it's ok, but I would never purchase for the "full" price.
Company replied
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See what reviewers are saying
Great company! I have ordered 3 frames where 2 of them were broken. After my email they asked for some pictures and informed me that they will send new ones without hesitation. Great and quick con... See more
I returned the poster as it was nothing like the picture and I could have done a better job with my printer at home. Imagine my surprise when I only received a fraction of what I paid! I was told ther... See more
Company replied
Bought and received my print... could not have been simpler. Great communication along the way. Poster arrived in perfect condition Will be back.
Company details
Written by the company
Masz pytania dotyczące zamówienia, płatności, terminów wysyłki lub ogólne pytania dotyczące Poster Store? Wyślij maila na adres info@posterstore.pl, a otrzymasz odpowiedź w ciągu 24 godzin (obsługa klienta jest czynna od poniedziałku do piątku między 9:00-17:00).
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4.0
Great
5K reviews
Replied to 70% of negative reviews
Typically replies within 24 hours
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Lack of contact and support
Lack of contact and support. No updates about the package status after 14 days.
27 October 2024
Reply from Poster Store
Szanowny Panie Łukaszu,
dziękujemy za wystawioną opinię.
Bardzo nam przykro, że doświadczył Pan problemów z dostawą zamówienia. Zależy nam, by zakupy w naszym sklepie przebiegały płynnie na każdym etapie.
Nasz Dział Obsługi Klienta jest już w kontakcie z Panem. Postaraliśmy się znaleźć odpowiednie rozwiązanie dla Pana sprawy.
Życzymy miłego dnia!
Poster Store
Reply from Poster Store
Dear Krzysztof,
We just wanted to reach out to you and thank you for your recent feedback. It is really important to us as it helps us serve our customers' needs better. If there is anything we can help with, please get in touch with our Customer Service team.
Have a great day!
/PosterStore
Expensive but well packaged
Posters are very well packaged. Quality is good, but too expensive for what it is. If there is a discount or promotion it's ok, but I would never purchase for the "full" price.
11 December 2023
Unprompted review
Reply from Poster Store
Hi Anastasiia,
Thank you for your feedback.
We strive to be environmentally responsible and as such, we try to source materials that are more sustainable. This in turn affects our pricing.
Our customer service team is available to assist you with any concern you might have.
We wish you a lovely day!
/Team Poster Store
Dealing with Posterstore.
I got a poster from PosterStore. Not sure which branch I used. It took a long time to review my interest in returning my poster. Pleased that I got a response. Glad it is not required to send my poster back. Why did I have a $4.99 charge instead?
18 July 2023
Unprompted review
Reply from Poster Store
Hi Christine,
Thank you for your feedback.
Due to increased workload, it takes more time for Customer Service team to reply.
As we discussed, in order to ease the process of return, we went ahead and processed the refund minus the return fee of $4,99 so that you didn't have to go through the hassle of returning the items back to us.
Kind regards,
Poster Store Team
I returned the poster as it was nothing…
I returned the poster as it was nothing like the picture and I could have done a better job with my printer at home. Imagine my surprise when I only received a fraction of what I paid! I was told there’s a 35zl cost for my return. Turns out this information is buried somewhere deep in the site where most people won’t look. Absolute scammers BEWARE!!!!
5 June 2023
Unprompted review
Reply from Poster Store
Dear Mariia,
Thank you for your feedback.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
We try to make our return process as clear and transparent as possible. All details regarding returns and potential fees can be found on our website and in our Terms and Conditions.
Have a great day!
Very bad print quality
Very bad print quality! The paper of the poster is matt and a thick one, which is good. Its durable from scratches and so on. But the colour, the quality of the print is just beyond the standards. I have not seen such a bad photoprint on a paper for the last 20 years, really! So its doesnt matter if you print on good paper when the print itself is bad, really bad.
If you order big photoposters like 50x70 cm, then I will bet my money on that u will regret it. After Reading their return policy I thought I rather stick with the posters and give an honest feedback. I hope they improve, cause their photos looks cool on the web
27 March 2023
Reply from Poster Store
Hi Oliver,
Thank you for your feedback.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Our customer service team is available to assist any concern you might have.
We wish you a lovely day!
/Poster Store
Super jakosc
11 March 2023
Reply from Poster Store
Szanowna Pani Anno!
Dziękujemy za cenną opinię.
Miło nam czytać tak pozytywny komentarz. Cieszymy się, że jest Pani zadowolona z zakupu.
W przypadku jakichkolwiek pytań serdecznie zapraszamy do kontaktu z Działem Obsługi Klienta.
Życzymy miłego dnia!
Zespół Poster Store
Reply from Poster Store
Dear Oliwia,
Thank you for your feedback, it is really appreciated!
We wish you a lovely day!
Poster Store
frames come broken dont buy
Items comes broken. (6 frames)
No conntact from seller after several messages. No refund
27 September 2022
Reply from Poster Store
Hi,
Thank you for your review.
We are sorry to hear that your products arrived damaged. We strive to use the best possible packaging materials and provide our customers with products in the highest possible quality.
Our customer service will reach out to you shortly. In that way we can look together at this matter and hopefully find a good solution.
Wishing you a lovely day!
/Poster Store
Reply from Poster Store
Hi!
Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.
Have a great day
The posters look good
The posters look good! The frame material disappointed me. I expected a more massive metal structure. Overall, I am happy with my purchase!
14 March 2022
Reply from Poster Store
Szanowna Pani Kamilo,
Dziękujemy!!!
Pozdrawiamy,
Zespół Poster Store
Simplicity is gold
Bought and received my print... could not have been simpler.
Great communication along the way.
Poster arrived in perfect condition
Will be back.
20 October 2021
Order made on 11.08
Order made on 11.08, unfortunately it was lost. After exchanging a few emails the package was sent a second time. Unfortunately, also this time it did not arrive. I asked for money back... we will see if I get it back. Big disappointment!!!
24 August 2021
Unprompted review
Reply from Poster Store
Szanowna Pani Anno,
Bardzo nam przykro, że nie otrzymała Pani zamówienia.
W przesłanej wiadomości nie możemy niestety odnaleźć Państwa danych kontaktowych. Czy mogliby Państwo skontaktować się z naszym działem obsługi klienta? Będziemy mogli wspólnie przyjrzeć się sprawie i znaleźć najlepsze rozwiązanie.
Pozdrawiamy,
Zespół Poster Store
Great company
Great company!
I have ordered 3 frames where 2 of them were broken. After my email they asked for some pictures and informed me that they will send new ones without hesitation. Great and quick contact.
17 August 2021
Unprompted review
Amazing Job
I was amazed after seeing the poster in real. The quality is just perfect. Looks fantastic on the wall!
4 April 2021
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