We ordered some branded envelopes for a client event and they were a perfect addition. Jess and the team were extremely accommodating and attentive throughout the ordering process, pushing our order t... See more
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A proper online shop, just what you want, easy to find, easy to use, sensible cellophane sizes, fitting the card AND envelope together, so not scrunched in or swimming around randomly. I didn't jump... See more
I purchased some flat pack cartons but was unsure how to assemble them. I sent an email asking for help &, promptly, a very helpful young lady created an extremely helpful, bespoke video for me to sh... See more
Company replied
Found this company online, site very easy to navigate and order, especially as I only required a few boxes. My order, packaged extremely well, arrived quickly. Boxes are easy to construct, I’m absolut... See more
Company replied
Company details
Written by the company
Postal Packaging are a UK based packaging supplier providing sustainable, premium packaging solutions for every size of business. With over 20 years’ experience and industry specific product knowledge our specialist team can deliver a value-added service to all our customers in the UK marketplace.
Contact info
D12-D13 East Point Industrial Estate, CF3 2GA, Cardiff, United Kingdom
- 0292 167 3533
- hello@postalpackaging.com
- www.postalpackaging.com
4.5
Excellent
26 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Postal Packaging
Hi Bertha, thanks so much for our 5 star review! Glad to hear you items arrived quickly. The PP Team
They used carriers who couldn't find my…
They used carriers who couldn't find my house on a main road - and who now want me to collect from the post office in a village miles away. I am ninety-two, I have trouble walking and I don't drive. I have asked for a refund but they don't seem to know it.
25 November 2024
Unprompted review
Reply from Postal Packaging
Good morning Mr Baker. Thank you for taking the time to leave us a review. I am sorry to hear that you have not yet received the items you have ordered! We always aim to give our customers the best service possible, so I'd like to put this situation right for you. You can contact me directly at marie@postalpackaging.com to discuss further. I will also try to reach out using the contact details that we have for you. If you are looking for a refund, this is something that I can help with. Hope to hear from you soon. Best wishes, Marie
Very simple website to use
Very simple website to use, good quality, well packed
and very quick. Thank you
8 November 2024
Unprompted review
Reply from Postal Packaging
Hi Gail, Thanks so much for taking the time to leave us this review! Please let us know if there is anything else we can help you with in the future. Best wishes, The PP Team
Easy to use website and fast delivery
Easy to use website and fast delivery
4 November 2024
Unprompted review
Reply from Postal Packaging
Hi Kate, Thanks for your review! Glad to hear the website and delivery lived up to your expectations! Please let us know if there is anything you need in the future. Best wishes, The PP Team
A proper online shop
A proper online shop, just what you want, easy to find, easy to use, sensible cellophane sizes, fitting the card AND envelope together, so not scrunched in or swimming around randomly. I didn't jump here first but now wish I had for sure. Good quality, not tearing apart. Prices are excellent too, am delighted with the professional finish and will
recommend and use from now on
21 September 2024
Unprompted review
Fantastic Customer Service
I purchased some flat pack cartons but was unsure how to assemble them.
I sent an email asking for help &, promptly, a very helpful young lady created an extremely helpful, bespoke video for me to show how to do it.
26 September 2024
Unprompted review
Reply from Postal Packaging
Hi Richard, Thanks so much for your lovely review! I'm glad to hear that Lucy was able to help you. I know she'll be very happy to see your feedback. Best wishes, The PP Team.
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