I absolutely love my two purses, and the customer service staff were incredibly nice and helpful. However, as someone who shops online frequently, their return/exchange policies stand out in a bad way... See more
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Company details
- Leather Goods Store
- Bag Shop
- Bags and Luggage Store
- e-Commerce Service
- Fashion Accessories Store
- Handbags Shop
Written by the company
Portland Leather Goods was founded in 2015 when Curtis Matsko began crafting leather goods in his Portland garage with a simple goal: create beautifully simple, high-quality leather bags at a price people could actually afford. What started as a one-man project has grown into a global community of leather lovers, artisans, and repeat customers who believe great design should be accessible. We specialize in simply designed leather bags and accessories, including crossbody bags, tote bags, backpacks, wallets, journals, and everyday carry essentials. Our focus is on clean lines, functional design, and real leather that looks, feels, and smells like leather should. We source our hides from the beef industry, giving materials that would otherwise go to waste a second life. Our leather is tanned in award-winning facilities that prioritize environmentally responsible practices. Because our bags are made from real leather that is not synthetically coated or painted over, natural markings such as spots, grain variation, and occasional scars are part of what makes each piece unique. We own and operate our artisan workshop, The Studio, in León, Mexico, located near two of the most respected tanneries in North America. This close partnership allows us to maintain high standards, reduce environmental impact, and build long-term relationships with the people who make our products. Today, Portland Leather Goods continues to grow through word of mouth and a loyal customer base who appreciate simple design, durable materials, and accessible pricing. Our business is built around people, from our artisans to our customer support team to the community that proudly shares their bags every day.
Contact info
Southeast Gladstone Street 2512, 97202, Portland, United States
- support@portlandleathergoods.com
- www.portlandleathergoods.com
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Typically replies within 1 month
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The leather is beautiful but the…
The leather is beautiful but the interior of the purse needs to be divided and with pockets.
Large enough for a laptop but needs a divider.
I’m smitten!
I love every item I have bought from Portland Leather! They are beautiful and LOVE the smell of my leather purses!! Great quality! Great craftsmanship!
I like the koala purse
I like the koala purse, but the crossbody strap is not long enough.
I love PLG
I love PLG, I got my first bag 10 months ago, have been hooked ever since! The make wonderful gifts for my sister, DIL, and once my granddaughters are old enough, I know they will enjoy them as well.
Quality made, I have ordered Almost Perfect , which is great as well. Love the c sale , they make it fun to shop!! Have a list of bags to purchase, but worried I maybe a tad obsessed.
Beautiful tote!
My bag arrived pretty quickly and when I opened the box I was greeted by the most gorgeous bag. The leather was scrumptious and the smell was amazing! The color of the ColdBrew is beautiful and the texture is so squishy and soft. The only thing that was a negative was that the straps were sharp along the edges and it even cut my thumb when I picked it up to put over my shoulders. I had to sand them down to make them softer with a nail file. I then conditioned the edges and rubbed them vigorously. Everything turned out just fine. I received another tote a week later and there were no issues with the straps so maybe it was a one off issue.
Portland Leather Goods always ships my…
Portland Leather Goods always ships my orders very quickly and I have never been unhappy with any purchase I have made from them!
Portland Leather is a great company…
Portland Leather is a great company with beautiful leather goods. Customer service is top notch.
Product and service fantastic
Product and service. I have only been part of Portland leather goods a short time now and have fallen down the rabbit hole. The leather is delicious. The exchange process is easy as well. They make it easy to find something you love.
Somebody stop me!
My daughter noticed right away ! Had to order another on the spot!
Great service
Great service. I love the colors and high quality of the bags. The pricing is wonderful. I’m hooked.
This bag is Mary Poppins!
This bag is Mary Poppins!! PRACTICALLY PERFECT in EVERY WAY!! The size is perfect for me and the quality is top notch! It's arrival was speedy and the packaging was excellent! I love PLG!!
The bag is perfect for me
The bag is perfect for me. I love the color, the style and the exceptional quality of the small Koala.
Tarnished hardware
I received this premium swing bag, and the hardware was rusted on the left tree. It was also considerably smaller than the other two. I reached out to customer service, and despite three emails to them, was told that it was normal and an “brushed look.” Although it was clearly tarnished, crooked, and smaller. I posted a review on the Portland Leather Goods website, and my review was deleted. The watermelon color I purchased is no longer available.
Great Company
I love, love my Leather Modern Passport Holder. Green is my favorite color. Cowboy Mint is perfect. Even though it is a smoother leather. I will have to have more of this color. I can't wait to take it on a trip. Thank you PLG for being such a great company. 💚💜
Absolute favorite purse brand
Absolute favorite purse brand! Super affordable and high quality leather bags. So many different styles and colors. Designer bags are no longer worth it to me now that I've found Portland Leather Goods!
The web site is very easy to navigate very pleased
The web site is very easy to navigate. I had no trouble at all
I love PLG and wanted a new…
I love PLG and wanted a new style/color! So I went for a succulent butterfly bag. She is beautiful and I love how to carries. Such wonderful bags and wonderful quality!
I was skeptical of Portland Leather…
I was skeptical of Portland Leather products before I purchased my first bag! I am in absolute LOVE. Compared to other leather bags, they hold up very well. I have become a PLG ambassador (not officially) — everytime I’m out and get the chance, I brag about this company!! Hands down— I’m a customer for life. I cannot wait to make my way out to Portland or Austin to visit a store in-person.
I got the perfect Mini Bifold wallet…
I got the perfect Mini Bifold wallet and it’s the perfect size for any purse or pocket. It holds cash, credit cards, ID and change! I got it in Stardust to match my key ring and blend with all my PLG products.
All my PLG purchases have been well made and the company offers fantastic support!
Love all my PLG
Love all my PLG. Quality leather bags in fun colors and great styles.
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