Porter Dodson Solicitors & Advisors Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, knowledgeable, and reassuring throughout complex property sales and personal legal matters. People deeply appreciate the prompt responses, efficient service, and clear communication, which consistently make potentially stressful transactions much smoother and very reassuring. However, some customers also noted communication gaps, occasional service delays, or a lack of proactive updates during certain lengthy procedures. A few reviewers felt that receiving a clearer timeline, better status tracking, or more consistent feedback regarding the current progress would have further improved their overall journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional professionalism... See more

Service

Reviewers highlight positive aspects of service, praising the professional, efficient, and supportive... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are consistently... See more

Response time

Consumers find response times to be extremely positive and efficient. Reviewers frequently highlight that... See more

User experience

People report positive experiences with user experience, finding the entire process seamless and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a meeting with Sally Manning at Porterdodson to discuss wills and LPAs for myself and my wife. From the very first meeting we both felt at ease and comfortable in Sallys office… we went on to hav... See more

Rated 5 out of 5 stars

Porter Dobson supported me through the purchase of my first house. They were informative and kept me updated throughout which was very appreciated. They were receptive and quick to answer any questio... See more

Company replied

Rated 5 out of 5 stars

We had to get a flat purchase in Exeter done very quickly. Nicola Hughes and her team at PD pulled out all the stops to get the purchase over the line in an amazingly short time - 2 months from first... See more

Company replied

Rated 5 out of 5 stars

Reena and Jennifer worked hard to keep us updated and explain in every detail the procedure of selling and buying. Reena replied by return any enquiries we came up against and was always polite and u... See more

Company replied


Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Written by the company

Sometimes you get a level of service and understanding from an advisor who really stands out from the rest. Our people are committed to achieving that benchmark. We also aim to approach even the most challenging legal issue with a no-nonsense, straightforward approach. Life’s complicated - instructing a solicitor shouldn’t be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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No recent history of asking for reviews

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4.9

All reviews

(524)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough and reliable

I have used Michelle and Sonya at the Dorchester branch for several sales and purchases and they have always been thorough and reliable in their dealings. They have provided helpful advice and kept the pressure on other solicitors to ensure that the conveyances have proceeded as quickly and efficiently as possible

30 May 2025
Unprompted review
Rated 2 out of 5 stars

Would have been a lot easier if they had done what they said.

Called for a simple eviction notice. All dealt with promptly until I received an email saying 'The notice will be posted on X date.' The notice was not posted. I waited a week and then followed this up. By calling to ask where the notice was cost me an extra 13%. Charging this extra because you could not do what you said you would do it not good enough.

I queried this bill and was told 1 month 9 days later. That this was 'in line with the works carried out.' I was told that if I wished to escalate I could do so. It would be foolish to take a law firm to the small claims court.

Go somewhere else and hope that they will do what they say they will do. Charging me for following up their lack of care and then standing by it may well not be illegal but it is certainly unethical.

1 April 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

We are sorry to read your negative review. If you would like to discuss your concerns regarding the service you have received from Porter Dodson please get in touch with us on complaints@porterdodson.co.uk. Kind regards

Rated 5 out of 5 stars

Used Porter Dodson for our house sale

Used Porter Dodson for our house sale. Zara and the team in Yeovil have been excellent! Kept us up to date with all aspects of the sale, responded and answered any queries promptly either by phone or email. Reception team also really friendly and helpful. No hesitation in recommending Porter Dodson for conveyancing.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Very thorough

Very thorough, good advice, communication excellent. I should come clean and say I have used them before and will again. Highly recommended.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The service I received from both Reena & Amy (Porter Dodson,Bridport) during my recent house buying process was professional & efficient & both were approachable & responsive

They promptly & fully addressed & answered any questions,queries or concerns I had along the way
Both made what can be a difficult & stressful process just not!

Would not hesitate to recommend

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

All you can ask for in a conveyancing solicitor, as many have said before. Selling a property is a complex procedure with the need to be accurate. Reena was prompt in all matters relating to our sale (executors based 220 miles away). Mystified to read the recent negative review. Not at all our experience (or many others it seems).

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Conveyancing solicitors can have a reputation for being appalling. If you want to find out how appalling they are then use Porter Dodson. Absolutely hopeless, many errors, cost all buyers in the chain (2 of us) a lot of money with their failures, need telephoning every day to find out what is happening, even other solicitors are critical of their performance. Do not use if you want to maintain your mental health.

23 May 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

Dear Leigh we are sorry to read your negative review, but we are unable to trace you as a client of Porter Dodson. If you would like to discuss your concerns regarding the service you have received from Porter Dodson please get in touch with us on complaints@porterdodson.co.uk. Kind regards

Rated 5 out of 5 stars

ACE...!

ACE - Amazing Customer Service...Reena Raval has overseen conveyancing for us now on three occasions. Her diligence and speed of execution have been exceptional...I highly recommend Reena, Porter Dodson and their Teams...
Rick S

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much to Helen and Eileen…

Thank you so much to Helen and Eileen for helping us navigate through the choppy waters of house moving. Helen was thorough and efficient, with excellent communication throughout. I would definitely recommend.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Porter Dodson, Taunton. Professional services.

I found Porter Dodson to be highly professional and efficient. They were on the ball, quick in dealing with issues and communicated regularly.
They were alert to any potential pitfalls and we achieved a very successful outcome.
I have no hesitation in recommending them and would certainly use them again.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Calm and efficient

Paul was very helpful and spent time discussing our circumstances even though our LPA was very simple.
The whole process was conducted sensitively and professionally.
He took time to listen to us and was not at all pushy about making the LPA any more complicated at this stage.
Great service.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

An excellent conveyancing service

We needed our conveyancing to be done in a bit of a hurry and Reena and Amy at Porter Dodson's Bridport office did everything in their power to make it happen. The most refreshing thing was the excellent communication. When they said that they would take a particular action and phone us back that day that was exactly what happened. We have no hesitation in recommending their services.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Success in the face of adversity!

Selling a leasehold flat covered by the Building Securities Act was never going to be an easy task! Caron Abbott and her team in Sherborne managed the whole long and drawn out process with great skill and calm tenacity, overcoming all manner of difficulties and unhelpful third parties.
This sale was testing for everyone and I am very grateful to Caron for seeing it through to conclusion.
Porter Dodson are to be congratulated and I shall certainly be using them for all future legal requirements.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Porter Dodson's 5 star service

The Yeovil office of Porter Dodson came recommended to me by a friend and I can only do the same.

From start to finish, the whole team, particularly my assigned Legal Executive (TH), were absolutely fabulous.

I couldn't have asked for a more friendly and efficient service and wouldn't hesitate in recommending them.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Porter Dodson - Conveyancing

Reena Raval has just completed the conveyancing, on behalf of the executors, of a house in a probate sale. She is a great person to work with. Reena is an excellent communicator, highly organised and efficient. The same must be said for Amy Bishop. We knew at every point in the process that Reena and Amy were doing all that was possible, and we were given excellent advice when it was needed. Thank you to all at Porter Dodson for your support.

For reasons of an outstanding prior experience (working with Stephanie McCulloch), we did not shop around for a solicitor to carry out this conveyancing work. We found the price to be reasonable in the light of the work required, and the experience of working with Reena was excellent.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Support

Clare was fantastic to work with throughout the whole process of dealing with a family trust. From our first engagement through to completion she was always available to answer any of our queries and provided guidance each step of the way during what was a very challenging time.

7 April 2025
Unprompted review

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