Pooch & Mutt Reviews 

2,418
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,114 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the high quality of the ingredients and the wide variety of healthy treats available, meaning pets never get bored of their meals. People also frequently mention that delivery is extremely fast, ensuring orders arrive right on time when supplies are running low. Some reviewers were not happy with ordering difficulties, mentioning technical problems on the website alongside unexpected subscription charges. A few consumers also experienced missing items in their monthly packages or mentioned a total lack of prompt replies from customer support when seeking help.

What people talk about most

Product

Customers had positive experiences with product, noting high meat content and fantastic variety across food... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high meat content, healthy... See more

Delivery service

Consumers find delivery service to be extremely fast and reliable, noting that orders arrive quickly within a... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the team for being very... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been ordering for a year or so. My elderly dog gets pancreatitis and the gastrointestinal dry food from P n M is the ONLY food that doesn't upset her. I do blend it in my food processor first becaus... See more

Rated 5 out of 5 stars

I have been giving my dog the dental sticks for quite a whole. He has one every morning but could do the whole packet if I let him. Used to give dentastix but vet recommended I change to Pooch and M... See more

Rated 5 out of 5 stars

Been using Pooch and Mutt for 6 years now and can honestly say that in that time I have had no issues with delivery, products & availability. They have a wide range of food and treats and my whippets... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Pooch & Mutt treats for almost 2 years now and they’re always a hit with Rocco. He has a sensitive stomach and has never had any issues with any of the treats. They’re also puppy frie... See more


Company details

  1. Pet Store
  2. also in
  3. Animal Feed Store
  4. Pet Supply Store

Written by the company

At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,418)

1,111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy and Healthy

We’ve been using Pooch and Mutt for a few years now, as something with a very fussy dog, and one with gastrointestinal problems and allergies (the never make it easy!) Finding a food that be both likes and is good for him is quite difficult, however Pooch and Mutt has various options to keep him happy and healthy!

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! We ordered some supplements for our dogs and they arrived super quick! The dogs love them too!

1 October 2026
Unprompted review
Rated 5 out of 5 stars

We have been purchasing these amazing…

We have been purchasing these amazing treats for years started with calm ones love them so much as pups are so fussy but they are so happy with them also we love the mini kibble everything is amazing happy pups thank you great sizes which means so much as they are so tiny ❤️

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

My experience of shopping with pooch and mutt has always exceeded my expectations. The customer service is excellent, the order is packed well and dispatched quickly.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Bella loves Pooch & Mutt!

We have fed our rescue dog Bella pooch and mutt since we adopted a few months ago and she’s been loving it!
We have recently bought more different pooch and mutt products and Bella has been a huge fan! She loves the jerky!
We have also been giving her the salmon oil and we have noticed her fur has gotten so soft!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

We love pooch and mutt products!!

We love pooch and mutt products. Varying from the kibble, wet food, treats and supplements. The price is so reasonable, it’s amazing quality and out boys love everything pooch and mutt ❤️. Delivery is super quick too!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Fish skin chews are the best!

Ernie absolutely loves his Pooch and Mutt treats, especially the calm and relaxed range. He loves the fish skin chews in particular and they are great for helping him to settle. As an 18 month old Toller he is very lively and struggles to switch off but he will happily relax with one of these. The training treats are brilliant too and it’s great as an owner to know exactly what he’s eating.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

My dog loves every range from Pooch &…

My dog loves every range from Pooch & Mutt! I love the variety they offer and how their treats are made with our dogs’ wellbeing in mind. There’s something for every need, from digestion to dental care, and my pup is always excited for his next treat! Definitely one of our favourite brands!

13 October 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely love Pooch & Mutt

We absolutely love Pooch & Mutt! 🧡🐾

The Primal kibble has become a firm favourite with my kids, and we use it as a high-value reward during training. The freeze-dried raw toppers are perfect for those extra special, BIG rewards when they’ve really earned them! 🐺✨

One of the things I love most about Pooch & Mutt is the focus on natural ingredients and knowing exactly what I’m feeding my dogs. I want to give them the best, and having a brand I feel confident choosing for my three is so important to me.

They’re clearly very happy with their choices too — as soon as the Pooch & Mutt box arrives, they know exactly what they’re looking for! 😂📦

It’s lovely finding products that work so well for everyday training, rewarding good behaviour and keeping my three very happy. We’ll definitely be sticking with our Pooch & Mutt favourites! 🧡🐾

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Health & Digestion kibble was a lifesaver

My dog has had Pooch & Mutt treats since he was a puppy. For a few months Rolo was experiencing an upset tummy on and off and I couldn’t pinpoint what the cause was. Over the past month I have transitioned Rolo to the health and digestion kibble range and he hasn’t had an upset stomach since. Bonus is that he eats it all in one go he can be fussy and would often leave meals before moving onto Pooch & Mutt!

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Clear packaging that shows benefits of each product

Easy site to navigate, clear packaging to help you decide what you are after and what the benefits are, speedy delivery and updates as to when you will receive them, and most importantly tasty treats as Lincoln can be a fussy boy but has not turned his nose up at any of the treats so far, he is loving the new pumpkin patch ones and the fish treats too, we will be back for the calming ones soon too

12 October 2026
Unprompted review
Rated 5 out of 5 stars

We love pooch and mutts primal range

We love pooch and mutts primal range. The high quality and quantity meat content its hard to find in any other dry foods. One of the only dry foods my VERY picky pooch enjoys! Looking forward to trying more flavours!

1 October 2026
Unprompted review

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