We loveeee the treat range. We particularly always make sure we're stocked up on the Calm and relaxed range because all my 3 love the great taste. Wether it be the meaty treats or the Denti sticks 💜... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Contact info
United Kingdom
- www.poochandmutt.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
LOVE
We absolutely LOVE Pooch and Mutt, the treats are our go to and we love the seasonal varieties which keep it exciting! We've also had the Dentastix calendar and we're SO impressed! Full size Dentastix for each day! 😍
We absolutely love Pooch & Mutt
We absolutely love Pooch & Mutt! One of the best pet brands out there who cater to all dogs and make treats for all seasons and celebrations which make fun photos such as autumn, christmas, easter, Valentine’s Day etc. pooch and mutt also make the best calming, long lasting fish hide chews as well and the customer service team is amazing!
A brand we've loved and trusted for the last 16 months
We’ve been using Pooch & Mutt products for a long time and couldn’t be happier!
Our three Golden Retrievers, Bonnie, Teddy and Mabel, absolutely love their food and treats. We feed their Health & Digestion kibble daily, and we’ve also used their treats and walking essentials.
As a dog owner, knowing I’m giving my dogs good-quality products that they genuinely enjoy means everything. We’ve always had a positive experience with Pooch & Mutt, and it’s a brand we’re genuinely happy to recommend.
Five stars from Bonnie, Teddy, Mabel and their very happy human! 🐾💙
Great brand!
We have been using Pooch&Mutt for years! All round great brand. Fast delivery, good priced products and full of good ingredients for your dog!
Absolutely love this brand
Absolutely love this brand! My dog is obsessed with the food and treats! And my cats love their new cat range too! Happy animals in this house! Great ingredients and overall great company who really takes pride in the animals welfare! Fast delivery! Highly highly recommend! 🐾❤️
We absolutely love Pooch & Mutt
We absolutely love Pooch & Mutt! The products are brilliant, there’s so much choice and Ralph loves them. It’s great finding a brand that focuses on tasty products while also looking after our dogs’ health and wellbeing. Definitely a favourite in our house!
We recently had an order come that had…
We recently had an order come that had the wrong item but they were really quick to reply and fix the issue. Customer service team were friendly and helpful
Dog loves it!
Great products my dog loves and exciting new flavours! Postage is always quick and prices are good
Lovely customer service
Lovely customer service, good natural products to chose from
I highly recommend Pooch and Mutt
I highly recommend Pooch and Mutt! My 8 month old Cavapoo, Millie goes crazy for the beef collagen chews. We also love their new Christmas range after recently trying the pigs in blanket meaty treats which were a big hit. The Christmas advent calendar is giving us some festive fun to look forward to in the run up to Christmas.
Switched to the Health and Digestion range
I have recently switched my 6 month old Labrador to the Health and Digestion dry dog food. My puppy was having very inconsistent stools, having read up on the range and peoples reviews I took the chance and it has most definitely paid off. His stools are much more consistent and he hasn’t seemed to struggle with gas since as well. We are only 2 weeks into it but so far so good, I’m excited to try the rest of the range in the future.
Amazing company
Amazing company. Really care about their customers. If I could give more than 5 stars I definitely would ⭐️⭐️⭐️⭐️⭐️
Calm and relaxed
Blu had used pooch and mutt treats since day 1! His coat has improved so much and he regularly has the calming treats!
Im not saying its magic but it has worked wonders with blu
Fantastic service great products
Fantastic service great products. I know my dog always loves all there products. Knowing everything I buy for my dog is great for his health makes it all the better
I love Pooch and Mutt!
I love Pooch and Mutt. Their website is super easy to use and setting up a subscription was a great idea. Now I never need to remember to re order my dogs food.
Pooch & Mutt
Pooch & Mutt
Anyone thinking about purchasing pet food from Pooch & Mutt should look at all reviews carefully, put a search in and look at all forums.
We had been feeding our springer spaniel the Health and Digestion dried dog food for several years. After a recent illness we started to question the food. Our dog was extremely ill vomiting, extremely lethargic and totally uninterested in eating the food. We urgently tried contacting the company, only to find there was no longer a direct number and their advice to use a chat function was not available. We ended up using their contact form. It took over 48 hours to receive a response to what was we believe a very urgent issue.
The response advised a small change to the food was made in January, when the packaging was also changed. They suggested a change in appetite was an indication a dog is not feeling it’s best!! A further response was just to reinforce their product.
Whilst trying to deal with Pooch and Mutt and on our vets advice we stopped her the Pooch & Mutt food immediately. We saw an improvement immediately, she was extremely hungry for any other food, and slowly recovered her strength and has now recovered thankfully.
I subsequently did a google search and found multiple reviews from dog owners who have suffered the same issues with the food and the lack of ownership by Pooch & Mutt.
Unfortunately after several years of buying this food, I would never use any of their products again. Their response was poor, they must be aware of the negative reviews I have seen but still claim there is no problem.
Avoid Pooch and Mutt.
Placed an emergency order for the Calm…
Placed an emergency order for the Calm and Relaxed range (fireworks, IYKYK!) on the Sunday afternoon, and by Monday evening it was here!
Fantastic service, packaging was solid, no complaints 👏🏼
Since feeding my dog pooch and mutt her…
Since feeding my dog pooch and mutt her coat has been so shiny and her sensitive tummy seems to have settled right down!! I really like the clean ingredients and great treats
Pumpkin treats 🎃
Weve been absolutely loving the seasonal pumpkin treats, our lab bodhi goes crazy for them, getting all the tricks in the book🤩🤩
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








