The price for my pond aerator was so competitive I was worried the service would be lacking. It most certainly was not! The carrier seemed to have problems - telling me two different delivery days in... See more
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Review summary
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Excellent seller, with very prompt delivery. Small issue with some damage by courier which was sorted immediately by Pondsuperstores. Couldn’t be happier with our experience. We will be buying all our... See more
The ultra violet light was just what i wanted and it was £16 cheaper than anybody else and i couldn't believe how fast it was delivered, next day in fact and that wasn't Amazon. Well done to Pond Supe... See more
UV light for Blagdon Affinity Pond delivered almost the next day when I was expecting 3-5 days, so very efficient, thank you. Only just installed it and it is working. Hope it sorts the problem I have... See more
Company details
Information provided by various external sources
Pondsuperstores specialising in water gardening equipment, water features, and all the associated products including: Pond Liner Pond Filtration Pond Pumps Water Features Self Contained Water Features Koi & Fish Food & Treatments We stock many brands including Oase UK, Hozelock, Lotus, Interpet, Blagdon, Evolution Aqua, Nishikoi, Tetra, Nt labs, Pondcare, TMC, Gordon low Liners, Firestone Liners, Laguna to name but a few. We will not be beaten with our Price Promise on like for like purchase from an online retailer (see our website for terms) while offering a service second to none. Pondsuperstores was established in 2005.
Contact info
TN17 4PL, Kent, United Kingdom
- 01580 241017
- sales@pondsuperstores.com
- www.pondsuperstores.com
4.7
Excellent
653 reviews
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Hasn’t replied to negative reviews
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Excellent service at a good price
Excellent service at a good price, will order again from this company
31 January 2025
Great shop and service
I find pond superstores really easy to shop. Ordering either a precut or a cut to size liner is very simple.
I had to phone them with a query and they were all really helpful and friendly and problem was sorted.
Delivery was very quick.
21 January 2025
Competitive pricing plus great delivery…
Competitive pricing plus great delivery experience makes this a go to supplier. I could get the same product from a local garden centre at a significantly higher price and stock holding is not assured. Thus shop from Trusty ,know the product ,save on the price and save the motoring costs of going to the garden centre
WIN WIN
3 January 2025
Very efficient service.
8 January 2025
Quick efficient service
Quick efficient service from Poundsuperstore. I would recommend them.
28 November 2024
Goods delivered as promised
Goods delivered as promised. Helpful phone all about an issue with the pump I ordered. Good service all round
12 November 2024
Oase Pondovac 4
Hi, The Oase Pondovac 4 was advertised with a 2-5 working day delivery. When this timeframe was exceeded I called to get an update on delivery. I spoke to Miles who investigated the delivery status and to his credit was completely transparent about the fact the item was not in stock and had to be ordered from the manufacturer. He was extremely helpful and promised to arrange delivery on a day when I could be available to receive it and he followed through on this commitment. The lesson here is for Pondsuperstores to ensure their advertised lead times are correct to avoid customer expectations not being met. The product itself is doing an excellent job.
8 November 2024
Product dispatched promptly and works…
Product dispatched promptly and works great. Only problem was with delivery courier ParcelForce who cancelled delivery at last minute via text message and then I couldn’t get item for another 3 days.
4 November 2024
Excellent service
I was kept well advised on the progress of my parcels journey which arrived in good condition and aim the time slot allocated.
28 October 2024
Ordered and delivered on time
Ordered and delivered on time, would use this company again.
7 October 2024
pond plant
t
The plant i ordered was in great order when it got to me and very well protected while in transit' it is growing well
20 September 2024
Prompt fulfilment of my order
17 September 2024
Excellent service
Excellent service, products and prices. Their offers are very good and can save you lots of money.
12 September 2024
Excellent service item arrived on time
Excellent service item arrived on time, well packaged and in good condition.
29 August 2024
PROMPT DELVERY AND EASY TO ORDER .WILL…
PROMPT DELVERY AND EASY TO ORDER .WILL DO BUSINESS AGAIN.
13 August 2024
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