Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... See more
Company replied
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Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... See more
Company replied
The invitations are beautiful but you can hardly read them because the print is so small . We had to use them anyway. I guess the folks can get magnifying glasses to read the hostesses names And rsvp... See more
The website is hard to use - needs some user friendly updates. I was also disappointed that my shipping arrival date at time of purchase was different from the true arrival date. I had an RSVP... See more
I asked for two designs to be "proofed" with text and emailed to me. I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a... See more
Company replied
Celebrate everything. Even the everyday! That's the message we live by at Polka Dot Design. From our home in Arlington, Texas, Polka Dot Design is an online boutique that sells, prints and ships festive paper products across the country, items created so our customers can share life’s remarkable experiences through everyday correspondence and special occasion invitations, greeting cards and party supplies. Our company was formed with the goal of providing exclusive and custom printed products that are far beyond the ordinary.
2504 W. Park Row Drive Suite B5 #126, 76013, Arlington, United States
Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡
They have no customer care or communication at all 😡

Reply from Polka Dot Design
Very bad customer service, exchange policy is not good... I am an old customer but will never buy from them and not recommend anyone because of unprofessional behavior

Reply from Polka Dot Design
The invitations are beautiful but you can hardly read them because the print is so small . We had to use them anyway. I guess the folks can get magnifying glasses to read the hostesses names And rsvp phone number . I checked the spelling and wording and it was all correct, I even mentioned when I ordered you could change the font to make them easier to read . Was I wrong to assume your job was to make them readable. When I checked the sample you sent it looked great . I hate it because they are really beautiful. I have explained the problem to the other host and my wife and I absorbed the cost because I didn’t feel it fair for them to pay for tiny printed invitations. Roy Showalter
This website helped me find the Christmas cards I could not find anywhere else. They got them to me quickly and corresponded with me letting me know when they would arrive. Everything happened like clockwork.

Reply from Polka Dot Design
Im loving my order!!!! Its clear crisp and well done. The order and process and amazing. I will be doing all my invitations and announcements with Polka Dot Design.
The design is great! The cards arrived well packaged and very secure. The card stock is a lighter shade than was represented on-line, which makes the white text difficult to read easily. But the cards look great, and I'll definitely re-order when these are gone.
Thanks.
I couldn’t be happier with the quality of their invitations and customer service. I can’t wait to use them again
Prompt and professional through the entire process. Highly recommended.
I have used this company for my grandson’s valentine cards for the past three years. I have always been pleased with the quality of the work and the fast shipment.
First time ordering with this service and I'm so pleased with the quality of work and service. I'm in love with our fall invites and I know they will be a hit. Looking forward to my next order. Well worth the money!
I would give 10 stars if I could. Excellent service, very helpful and quick responses to questions (I had several because I needed invites fast but still wanted the invites to be super unique & adorable). Have already received compliments from recipients. Have been a customer for many years!!!
Thank you for your excellent customer service, beautiful design and prompt delivery, even during these challenging times!
There were some website glitches that kept my order status from being updated real time, but I received swift responses to my emails to customer service. The invitations were perfectly done and very cute once received.
The typesetters have fast turn around and seamless assistance throughout.
The invitation looked just the way I wanted it. I appreciate the promptness in printing and mailing.
Thanks.
Debbie Boyd
The person I was talking to was so personable and nice. It was refreshing. She is a keeper
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