PoliLingua Reviews 136

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication. Many highlight the excellent service, noting the organized workflow, clear instructions, and efficient handling of projects. People also appreciate the prompt and reliable payment processes, as well as the quick response times to inquiries. However, some customers also noted issues with payment, including delays or non-payment for completed work, and difficulties in getting responses from project managers regarding these issues. A few other people also felt that transaction fees on certain payment methods reduced their net earnings.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers describe the project managers as friendly,... See more

Service

People report positive experiences with service. Customers consistently praise the company for delivering... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers appreciate the prompt and... See more

Response time

Reviewers frequently highlight the positive response times, noting that staff and project managers are highly... See more

Instructions

Clients share positive opinions on instructions. Many reviewers highlight that instructions are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy... See more

Rated 5 out of 5 stars

I just love the way they are handling projects and translators. Not only it is a great company but it is the best in term of accuracy of project instructions, deadlines, payment and quick response t... See more

Rated 5 out of 5 stars

I have a very good relationship with Anna, my PM, and I get repeat work from end clients, which is always nice. Never any issues with payment either. In the new AI environment, their rates are as expe... See more

Rated 5 out of 5 stars

In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email commu... See more


Company details

  1. Translator

Written by the company

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

English into Latin translation

The experience with this translation agency has been very proficient and we have worked together to a big task. I am very happy about the type of management this agency has and I look forward about working with them in the future.

25 September 2019
Unprompted review
PoliLingua logo

Reply from PoliLingua

Thanks a lot for your feedback, Franco! We do hope there will be a fruitful cooperation in the future as well.

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