While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

🚫 Before You Order from pluss.in

🚫 Before You Order from pluss.in – Please Read This

I ordered a dress (Order SN/148251) and the size and material were not as expected from the listing.

When I requested a return, I was told that COD orders are only eligible for store credit — not a refund. This was not made obvious at the time of purchase.

Customer support was unhelpful, and now they have stopped responding entirely.

⚠️ Important: Their policy has conditions that can leave you stuck with store credit even if you don’t want anything else from the store.

👉 My suggestion:

* Avoid COD orders here
* Read the return/refund policy carefully before buying
* Be sure before placing an order

Sharing this so others don’t end up in the same situation.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

I purchased an item and return the item…

I purchased an item and return the item but never got my money or a reference number i have called and email multiple times but never recived my money and the customer service is so rude i just cant even beign how unhelpful and rude they are

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Pluss.in is a fraud company

Pluss.in is a fraud company. I order waist for me and due to size issue I asked for return. They took return but it's been a month they not paying me back even i have given my bank details.

This is scam even seeing other review with same complains. No one reverting from them.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

All was fine in the beginning. I received my order in proper condition. Since the size I picked was lose for me, I applied for an exchange on February 06, the day I received it. The pickup for the product happened the next day itself. And till now I have not received the exchange product. I followed up with them on email and phone. Finally they sent a message two days back, the exchange product has been dispatched. Am yet to receive it. They do not give tracking updates like other websites. They also don't provide whatsapp updates. Inspection pending is the status shown on my account. Poor customer services is why I will not recommend their products to anyone. Hugely disappointed.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

They are fraud.

They are fraud.

They are not paying me back.

Also the delivery takes time.
Don't ever buy from pluss.in, instead always use myntra or other marketplace to buy their products.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

With so many negative reviews in all…

With so many negative reviews in all sites. I am skeptical now if i am going to receive my order that i have placed as there is no update or tracking information available so far on the order i placed .
The support numbers provided in the website are useless and no one answer the call. This is unprofessional and fraud site .Dont recommend anyone to buy from pluss.in looking at the exciting offers at the site, ultimately you will end up with no items getting delivered to you. This is a fraud site .

3 January 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the amount I spent.

It was packed in an unprofessional manner and was covered in dust. The vests are not long enough to tuck in and my underwear's material is excessively thin. Not worth the amount I spent.

21 September 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look