The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Plexaderm products for over 10 years. The results have been consistently good and satisfying. I intend to continue applying Plexaderm products for the foreseeable future. The only... See more
Company replied
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I have not rec'd it yet however have been buying it since it came out. I wish for your returning loyal customers you would offer the "treat" pkg like the first year, where you rec'd 3 or 4 different... See more
Company replied
Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.6
Average
644 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There is no other, plexaderm actually works like advertised!
I have been a loyal customer for about 5 years. I have introduced multiple people giving them a small portable tube at different functions and watching their positive response. People think I work for the company! I've since ordered the larger tube and even though it stays home, I like it better personally. Thank you:)
20 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your loyalty and incredible support over the past five years! We love hearing how you’ve shared Plexaderm with others, what a compliment that people think you work for us! We’re glad to hear you’re enjoying the larger tube as well. Your enthusiasm truly means a lot to us. Thank you again for being such a valued part of the Plexaderm community!
I've used Plexiderm for several years…
I've used Plexiderm for several years and have been really pleased with your product...it is a big help in helping me disguise my "eye bags." At 90, this is very convenient.
Delivery was speedy and just as I expected.
Retha Clark
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your thoughtful review! We’re honored to hear that Plexaderm has been a helpful part of your routine over the years, especially in making things a little more convenient. We’re also glad your delivery experience was smooth. Your continued support means the world to us!
I love Plexaderm
I love Plexaderm. It gets rid of my puffy eyes for a good 12 hours. Sometimes I apply it before bed so I don’t look so sleepy/droopy in the morning. I haven’t needed make up when I use Plexaderm.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience! We’re so happy to hear that Plexaderm keeps your eyes looking fresh for hours and gives you the confidence to go without makeup. However, we generally don't recommend using before going to sleep, the Plexaderm Rapid Reduction Serum should be washed off before bed. We appreciate your support and love having you as part of the Plexaderm community.
I really like Plexaderm
I really like Plexaderm - makes me look like myself years ago!
13 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your kind words! We’re happy Plexaderm helps you feel like your younger self, that’s exactly what we aim for. We truly appreciate your support and are so glad to be part of your skincare routine!
the wonderful product
29 September 2025
Unprompted review
Reply from Plexaderm®
We're happy to hear you're enjoying the Plexaderm. Thanks for taking the time to leave a review!
This product works
This product works. I have been using this for over three years. I have recommended it to friends. My sister was scheduled for plastic surgery by a recommended surgeon. I gave her one of my tubes of Plexiderm. She is so happy with results that she cancelled.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your amazing feedback and continued loyalty over the past three years! We’re so glad Plexaderm has delivered consistent results for you and how incredible that it even helped your sister feel confident enough to cancel her surgery. Word of mouth recommendations like yours mean the world to us. We truly appreciate your support and are honored to be part of you and your sisters skincare journey!
The customer service at Plexaderm is…
The customer service at Plexaderm is very good. Agents listen carefully and are very polite.
The Plexaderm product is amazing. I use it under my eyes when I wake up. I also carry a tube in my purse but after putting under my eyes in the morning I rarely have to use it during the day.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your kind words! We’re so glad to hear that you’ve had a positive experience with both our customer experience team and the Plexaderm Rapid Reduction Serum. It’s great to know it’s become a dependable part of your morning routine and that the results last all day! We truly appreciate your support and look forward to continuing to serve you.
Amazing Transformation Every Time
I've been using Plexaderm effectively for over a year. Within minutes, I watch the bags under my eyes disappear from a single application of a small amount of Plexaderm on my finger. The transformation is amazing! I use it especially on mornings when I wake up with puffy bags under my eyes. One minute later the bags are gone and I am out the door to enjoy my day. I will continue to purchase this tremendous product!
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your wonderful review! We’re thrilled to hear that Plexaderm has become such a reliable part of your routine and that you’re seeing such amazing results. It’s great to know the product is helping you feel confident and ready to take on the day. We truly appreciate your continued support and look forward to being part of your skincare routine for years to come!
AWESOME Product!!
This product is one of few that does what it says!!! I get so many comments about how I look and I am 75 years old! This product keepd me from kicking the bags under my eyes, lol. I will continue to purchase it when it is on sale and even stock up on it! Am on limited income as my husband just passed but will do what I can. THANK YOU for Plexiderm!!!
29 July 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your touching message. We’re incredibly grateful for your kind words and honored that Plexaderm has made such a difference for you. It’s wonderful to hear you’re receiving so many compliments, you deserve to feel confident and radiant at every age! We’re truly sorry to hear about your husband’s passing and admire your strength during this time. Please know how much we appreciate your loyalty, and we’re here for you whenever you need us.
I’ve used Plexaderm for years and love…
I’ve used Plexaderm for years and love it!! It really works and I will be a customer for life!
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your amazing support and loyalty over the years! We’re thrilled to hear that Plexaderm continues to deliver great results for you. Knowing you’ll be a customer for life truly means the world to us. We’re honored to be part of your routine!
Order process is easy
Order process is easy. The discount provided is a good thing. The product works as advertised. I think you should also give a veteran's discount in addition to the advertised discount. We have used this product for several years and have been totally satisfied with the results. An additional veterans would be very helpful.
27 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your continued support and for taking the time to share your experience! We’re glad to hear the order process is smooth and that the product continues to meet your expectations. We also truly appreciate your suggestion regarding a veteran’s discoun, it’s a thoughtful idea, and we’re grateful for your service. We’ll be sure to pass your feedback along to the appropriate team for consideration. Your loyalty means a lot to us!
Looking My Best!
Love the product, it produces remarkable results, I’m a guy in his 70’s and just vain enough to want yo look my best. However the shopping experience has changed since I get warnings from my iPad that the website is not safe for monetary, etc. transactions.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your kind words and for sharing your experience. We’re so glad to hear you’re enjoying the results! It’s great to know you’re feeling your best and confident at any age. We’re sorry to hear about the website warning you’re receiving. Your security is extremely important to us, and we take every measure to ensure our site is safe for all transactions. We recommend clearing your browser cache or updating your device, but if the issue continues, our customer experience team would be happy to assist or take your order by phone. We appreciate your continued support!
Great Stuff
Every product I have used is fabulous. They do exactly as advertised. Slightly pricey for my budget, but I make sure I manage that. I love Plexaderm products!
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank much for your feedback! We’re glad to hear that you’ve had great results with our products and that they’ve lived up to your expectations. We truly appreciate your continued support, even more so knowing you’re making room in your budget for us. To get the best deals, please consider signing up for our deals by following the link, https://plexaderm.attn.tv/p/iqJ/landing-page. It means the world to us to be part of your routine!
I just love your product
I just love your product. I was so self conscious of how my face looked with some deep wrinkles. I apply it in the morning and it stays on all day. Thank you for making my life better.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re truly honored to hear that the Plexaderm has made such a positive impact in your life. Helping you feel more confident in your skin is exactly why we do what we do. We’re so grateful for your support!
Product works quite well
Product works quite well. Long lasting and easily applied.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re happy that you’re enjoying the Plexaderm and finding it long-lasting and easy to apply. Your support means a lot to us!
Seems to help some
Seems to help some
I did go to the beach and put on before I went out. They got extremely swollen and burned faster. Do not recommend if going out in sun for extended periods.
Otherwise, I do apply daily
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience. We’re sorry to hear that you experienced increased sensitivity while using the Plexaderm at the beach. We’re glad to know you’re finding it helpful for daily use. If you have any questions or would like personalized guidance, feel free to reach out to our customer experience team at 1-800-681-0366, we’re here to help!
Works best for under eye bags.
I believe the product works very well in certain areas, not so much in others. I don't think the tube is totally filled, a lot of air pockets. The price is high for the amount. Customer service is very nice.
28 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your honest feedback. We’re glad to hear you’ve seen positive results and that you had a great experience with our customer service, that means a lot to us. We’re sorry to hear about your concerns with the product packaging and pricing. Your comments are important, and we’ll be sure to share them with our team as we’re always working to improve. If you’d like to discuss your experience further, please don’t hesitate to reach out to our customer experience team at 1-800-681-0366, we’re here to help!
Quick shipping and outstanding product
Quick shipping and outstanding product. Absolutely does what it claims. Within 10 minutes you will see and feel your skin tone change and wrinkles shrink. Fine lines disappear and deep lines are very much minimized. It’s an excellent product. Gentle on your skin.
I do wish it was more affordable. I’d use it daily instead of special occasions.
28 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for the fantastic feedback! We’re so glad to hear you’re impressed with the quick results and overall performance of Plexaderm. It’s wonderful to know it’s made such a visible difference for you. We also appreciate your note on pricing and understand your perspective. We’re always looking for ways to offer more value, so your input is truly helpful. To get the best deals, please consider signing up for our deals by following the link https://plexaderm.attn.tv/p/iqJ/landing-page. Thanks again for your support, and we hope you continue to enjoy using Plexaderm!
Don’t carry those bags!!!
I have bags under my eyes and Plexaderm makes them disappear in the 7 Minutes it takes to dry.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your review! We’re so glad to hear that Plexaderm is working quickly and effectively for you, visible results in just 7 minutes are exactly what we aim for. We appreciate you sharing your experience!
My satisfaction
My satisfaction
I am thoroughly pleased with Plexaderm. The satisfying effect is quick and lasts all day. It removes the bags from under my eyes and has brought complimentary remarks from friends. I have used it for several weeks for special events but now everyday.
1 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing such a great review! We’re so happy to hear that Plexaderm is delivering quick, lasting results and even earning you compliments, that’s what we love to hear! It’s wonderful that it’s become part of your daily routine, and we’re honored to be a part of your skincare journey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.