PistonHeads Reviews 1,662

Everything was clearly explained up front including the costs I'd be expected to pay. Auction was well-timed to finish mid-evening on the closing date, and I was quickly put in touch with the winner. Handover of the car was relatively simple compared with a conventional private sale, as all details have already been provided to bidders ahead of the live event.

I recently sold my car through PistonHeads auction platform and the experience was excellent from start to finish.

The process was clear, well-managed and professionally handled throughout. Communication was prompt and transparent, and I always felt informed about what was happening at each stage of the auction. The team provided helpful guidance on pricing and positioning, which ultimately resulted in a smooth sale.

The transaction itself was straightforward, secure and efficient — exactly what you want when selling a vehicle.

I wouldn’t hesitate to use PistonHeads again and would highly recommend their auction service to anyone looking for a professional and hassle-free selling experience.

There was one staff member who was very professional and kind.

After deciding to sell my ‘66 Mustang Boss, a friend recommended I contact PistonHeads. I sent the information across to be told that I had lost almost £6000 on the mustang in a few years and the sales consultant was adamant I wouldn’t get more than £22k for it because his brother had a ‘66 mustang and he knew the values of these cars. I contacted other car sales sites as this didn’t sound right and they confirmed that the car was worth a lot more than £22k in its condition.
Anyways, they put it up at the reserve price I asked and it sold.
I waited a week to hear from the buyer, nothing heard so I called him. I offered to get the car transported to him in central London if he provided me with a date that suited but he said he would rather arrange for his own collection. No problem at all, so I wait another two weeks to hear back and nothing heard. I messaged the seller to ask if he was still interested and this wasn’t the style of business I felt comfortable with and would happily re list the car, if he wasn’t interested.

I contacted PistonHeads and asked them to call me and I was told that they hard received their money for the sale, and would contact the buyer to find out what is happening. Nothing heard back and no doubt because they had received their money. The after sales was non existent and it was obvious that I was going to get zero support on completing the sale of the car. Never again will I use pistonheads and I will be warning friends and family off from using them. Such a let down. A waste of almost a month listing the Mustang.

Really great service from Dave and his team. We were looked after from start to finish with a problem free sale. Would definitely recommend to other auction novices like myself as a alternative way to sell your car.

Got a very good price and everything went smoothly

Terribly run outfit.
Their poorly run forum which is a magnet for cranks probably puts people off posting a classified ad.

I'm very happy with the service friendly staff

I was pressured to release a car before the finance could confirm they had received payment and hit with terms and conditions the moment the auction ended. I won’t be using this company ever again.

great communication throughout the process, and sale agreed

Pistonheads made selling my Porsche easier. It makes sure that serious buyers who are really interested in the product arrive at the door.
A good service.
Bernie

Honest reviews

I’ve been advertising my car on PistonHeads for over a week now, but it doesn’t appear in my saved searches. I suspect others with saved searches have the same issue, meaning my car is only visible to those who conduct new searches, which many account holders might not do. Additionally, the phone number tab requires pressing twice to connect, as it initially displays an error message. This could deter some users from trying again. I emailed PistonHeads' support over four days ago, but aside from the automated response, I’ve heard nothing. The service is disappointing and feels like a waste of money since my ad has limited visibility and contacting me seems problematic. So far, the only interactions I’ve received are from scammers attempting to lure me to fake sites. In hindsight, I should have chosen another platform like Autotrader, where the software is more reliable.

This was a brilliant service to sell my car. At the outset I was given thorough advice on the process and how the car would be sold. The outcome came to a satisfactory result and I would recommend the company to sell a car.

Checking a porche panamera and the number plate from porche is coming up a Toyota.looks like scam site

Over 1 week into advertising on PistonHeads. My car doesn’t come up on my saved search, and I think it very likely that it is the same for anyone else with a saved search - ie my car won’t come up unless a person searches newly, which a lot of people with an account won’t do. Also, the telephone number tab doesn’t go through to my phone unless it is pressed a second time. - initially just comes up with an error message. Presumably some people won’t bother to press it again as the error message will put them off.
Sent PistonHeads admin an email over 4 days ago - no reply other than the automated ‘we’ll get back to you’.
Truly terrible service and at this rate a total waste of money because less people will see the advert and then they won’t be able to reach me anyway.
The only contact I have had is from scammers via email trying to get me to visit bogus links.
Should have gone to autotrader or quite frankly anywhere else with software that actually works.

Excellent,

The car was very nice look very very new and very very clean, good condition. I'm so glad 😊 dealer was very kind and helpful, thank you very much. I recommend.