just received my package What can I say PERFECT, PERFECT, PERFECT, PERFECT I can say perfect all day The packaging,the prices,the communication,so many products that satisfy even the most deman... See more
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See what reviewers are saying
Very disappointed because I order since 27/04/20 and I still haven't received my order. In communication with them they said that they refund my money back but still I am waiting. I update my re... See more
The worst service i have ever experienced. I ordered a product 11/11/2022 Today 30/01/2023 didn't received the product and didn't get a refund, still nothing after many mails with the suppor... See more
Company replied
Bestellung aus Mitte letzte Jahres, Ware nie geliefert, Rückzahlung bis dato keine erhalten, sollte angeblich im August passieren 😂😂😂 ++++ Good morning, our administration informs us th... See more
2.2
Poor
2K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Zero stars
I would rate them with zero stars and not with one. They never refund my money acc. to Order n.2153122906 neither they send a goods.
16 July 2025
Unprompted review
I will never buy anything from them
I order 11/09/2022 and I never take my order - Daiwa reel. I refund and I never take my money back.
They stole 136 euros from me.
I strongly advise against ordering or buying anything in the PISCOR store.
I will never buy anything from them again and I advise you not to buy anything.
11 March 2024
Unprompted review
Never take my order
I order before a year 06/01/2023 and I never take my order. I refund and I never take my money back.
1 January 2024
Unprompted review
Mit Paypal gezahlt, Ware nie erhalten, Rückzahlung fehlt bis heute
Bestellung aus Mitte letzte Jahres, Ware nie geliefert, Rückzahlung bis dato keine erhalten, sollte angeblich im August passieren 😂😂😂
++++
Good morning,
our administration informs us that the refund will start on 8/5/2023.
If the payment was made by paypal, the crediting will take place on the day, in case of credit card payment it will take place within 4/5 working days depending on your credit institution.
We apologize if the date is not imminent, but we are having delays on some procedures because we are in a phase of corporate transformation.
Thank you and have a good day.
++++
Finger weg …
15 November 2023
Unprompted review
8 months waiting for payed items or refund
12.11.2022 - I am ordering certain items from the Piscor Srl range in the value of 143.22 euros, postage included.
Payment was made via paypal.
The order was received by Piscor Srl, registered under number 2153130231.
The order, from the day of the order until today, is kept as "in process".
The goods have not been delivered.
24.01.2023 – I send the first email to the Piscor Srl customer service with an inquiry about the status of my order.
25.01.2023 – the first answer from Piscor. They promise delivery around February 10, 2023.
1.05.2023 – I send another email to Piscor Srl customer service.
2.05.2023 – second answer from Piscor. Delivery is promised around 15.05.2023.
27.05.2023 – I send a third email to Piscor and ask for a refund. No replies.
12.07.2023 - complaint to Ecc was made.
12 November 2022
Unprompted review
I put my online dispute in ec.europa.eu
I put my online dispute in ec.europa.eu
Very Bad Online SHop , Not recommend... Everything is good now, thank you
25 May 2023
Unprompted review
Reply from Ondazor
Good morning, the goods were delivered on Friday, 2/6/2023, at 09:57.
If you encounter further problems, please do not hesitate to contact us for immediate resolution.
Thank you and have a nice day.
Order placed on 3/4/23 and sent something else!!!
Order placed on 3/4/23
After complaining about my order delay since the products were available, I was informed that due to some company reorganization problems my order would be sent at the end of April. Moreover they asked me to pay 30€ more for custom fees!!! Something that has no sense between EU COUNTRIES
Sadly my order came yesterday by FedEx but the package had some things that had nothing to do with my order!!! I ordered two reels and they sent me three fish minnows!!!!
They are not trustworth
I paid 382€ and still have nothing from what I had ordered!!!
I hope to take my money back somehow
29 April 2023
Unprompted review
Reply from Ondazor
Good morning,
We apologize if you have encountered a disservice and we thank you for reporting the reference order.
We are going through a period of corporate transformation, which has presented bureaucratic difficulties and has conditioned our business.
All customers who have suffered disservices are in direct contact with our Customer Service. Then we will contact you timely to solve your problem.
Our work has always been based on excellent service for our customers, as we have been a leading international company in the sport fishing sector for years.
At this juncture, as already underlined, the company has suffered bureaucratic difficulties, due to the serious responsibility of an international investor and some orders or related refunds have suffered delays, of which we are truly mortified, but which we are resolving through our Service Clients.
Therefore we would like to point out that all the disservices of the last period are being resolved.
Thank you!
do not recommend
do not recommend, not a solid company.
I ordered goods marked as in stock in the summer of 2022 and paid. They were not able to complete the order until December. We agreed on a cancellation and a refund, which I have not yet received.
26 April 2023
Unprompted review
Reply from Ondazor
Good morning,
We apologize if you have encountered a disservice and we thank you for reporting the reference order.
We are going through a period of corporate transformation, which has presented bureaucratic difficulties and has conditioned our business.
All customers who have suffered disservices are in direct contact with our Customer Service. Then we will contact you timely to solve your problem.
Our work has always been based on excellent service for our customers, as we have been a leading international company in the sport fishing sector for years.
At this juncture, as already underlined, the company has suffered bureaucratic difficulties, due to the serious responsibility of an international investor and some orders or related refunds have suffered delays, of which we are truly mortified, but which we are resolving through our Service Clients.
Therefore we would like to point out that all the disservices of the last period are being resolved.
Thank you
Order n.2153133012 of 01/12/2022
Order n.2153133012 of 01/12/2022
Total: 127,71€ not received until 10th of April 2023. Many excuses received by e-mail in order to delay the divery. Shame on you PISCOR! You lost trust of your clients. If you are not abĺe to deliver the order, do retuŕn my money.
10 April 2023
Unprompted review
Reply from Ondazor
Good morning,
We apologise if you have experienced an inefficiency and thank you for reporting the order.
We are going through a period of corporate transformation, which has presented bureaucratic difficulties and affected our business.
All customers who have experienced inefficiencies are in direct contact with our Customer Services. We will then contact you promptly to solve your problem.
Our work has always been based on excellent service for our customers, as we have been a leading international company in the sport fishing industry for years.
At this juncture, as we have already pointed out, the company has suffered some bureaucratic difficulties, due to the serious liability of an international investor, and some orders or refunds have been delayed, for which we are truly sorry, but which we are resolving through our Customer Service.
So we would like to point out that all inefficiencies of the last period are being resolved.
Thank you very much!
Do not recommend until restructuring completed
Order #2153140948 from 16Feb2023 did not arrive for 2 months, no tracking information provided. Several follow up messages from my side resulted in different expected delivery dates that were not met. Obviously Piscor is experiencing significant delays due to company restructuring. After initial review in Trustpilot, they proposed to send other goods instead of a refund that was requested.
6 April 2023
Unprompted review
Reply from Ondazor
Good morning,
we kindly ask you to provide us with your order number.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who buys on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
Order n.2153132519 of 11/28/2022
Order n.2153132519 of 11/28/2022 - since that just promises. I decided to cancelled my order a want my money back, after several emails I was informed, that my refund file will be closed on 28/03/2023. Still no money on my bank account.
In the past, I did several orders - everything were fine. I dont understand why its still possible to make orders if they know they cant fulfill their obligations. Just plain stealing!
Someone from Italy who could file a class action? Time to share our stories with POLICE.
EDIT: To 14.4.23 i finally get my money back.
4 April 2023
Unprompted review
Reply from Ondazor
Good morning,
the accounting department confirms that the reimbursement has been made.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who buys on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
Money payed, order not shipped out, silly excuses
Order placed end of january 2023. Order n.2153139349
Beforehand shop and delivery time were perfect
THIS TIME....
Via e mail already some 4times have appologized for delays, also offered some discounts for next purchases
Can't provide me with tracking nr, so I suggest they are not planning to send me anything, And what suprises me, don't even offer to pay back money and case closed.
Waiting for some info from them already 3days to latest e mail.
DON"T SUGGEST to anybody this shop for such brutal customer service for loyal customers.
Still their spam for extra discounts appears in my mail every day.
Anybody knows, the company is still operating???
17 March 2023
Unprompted review
Reply from Ondazor
Good morning,
the accounting department confirms that the reimbursement has been made.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who buys on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
No delivery, no reply.
Made an order in September last year (#2153123145) from Germany. Never received it. Contact phone number never answered. Mails never answered. This seems to be a fake. Guess I need to take legal measures to try and get my money back.
1 March 2023
Unprompted review
Reply from Ondazor
Good morning,
We apologise if you have experienced an inefficiency and thank you for reporting the order.
We are going through a period of corporate transformation, which has presented bureaucratic difficulties and affected our business.
All customers who have experienced inefficiencies are in direct contact with our Customer Services. We will then contact you promptly to solve your problem.
Our work has always been based on excellent service for our customers, as we have been a leading international sports fishing company for years.
At this juncture, as we have already pointed out, the company has suffered some bureaucratic difficulties, due to the serious liability of an international investor, and some orders or refunds have been delayed, for which we are truly sorry, but which we are resolving through our Customer Service.
So we would like to make it clear that no customer of ours has ever been cheated and all inefficiencies of the last period are being resolved.
Thank you very much!
Very poor service
Order number 2153136265. I ordered some bait in December 2022, chased order and told I'd get it between 14th and 18th January. No order received. I chased again and got told I would receive by 10th Feb. Still no delivery as of 19th February. Sent one final chase up email and will then be requesting money back. Very poor service.
UPDATE: Recieved an updated email now saying your order is ready to send (yesterday it wasn't), once I pay €50 customs payment!!! Total joke of a company.
19 February 2023
Unprompted review
Reply from Ondazor
Good morning,
the accounting department confirms that the reimbursement has been made.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who buys on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
The worst service from Piscor.
The worst service from Piscor.
I want my money back.
Order n.2153140374.
9 February 2023
Unprompted review
Reply from Ondazor
Good morning, the goods were regularly delivered on 20.03.2023. If this is not the case, please do not hesitate to contact us to resolve the issue immediately. Good evening
The worst service i have ever experienced
The worst service i have ever experienced.
I ordered a product 11/11/2022
Today 30/01/2023 didn't received the product and didn't get a refund, still nothing after many mails with the support.
Update:
They contacted me after my trustpilot review, asked the order number, etc. Another week passed, still nothing.
Update:
They didn't refunded my money after many moths and emails. Luckily the Mastercard charged back when i contacted them.
Beware of this fraud company.......
30 January 2023
Unprompted review
Reply from Ondazor
Good morning,
we kindly ask you to provide us with your order number.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very near future and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who purchases on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
The trust (and money?) has been unfortunately lost..
It WAS an excellent shop. Many orders from there. For 4-5 months, no goods, no order, no refund after many contacts through FB. Very disappointed.. I am really trying hard to calm down and not get legal on this with other disappointed customers.. THE TRUST (AND MONEY?) HAS BEEN UNFORTUNATELY LOST..
ps. My details and order number are updated, correct and 100% true.
31 August 2022
Unprompted review
Reply from Ondazor
Good morning,
we kindly ask you to provide us with your order number.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who purchases on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
Such a waste of respect
Although this store has been my number 1 shop for years, the last few months confirm that something bad is clearly happening in this company. Even though my order was paid for, I still haven't received my goods, not even after almost 4 months. It's not about the money, it is about the loss of trust that they will hardly ever regain. It's a shame, a real shame..
9 August 2022
Unprompted review
Reply from Ondazor
Dear Milan,
the accounting department confirms that the refund has been made.
We apologise if you experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who purchases on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
DISAPOINTMENT
I made my original order 25 of Aug 2022, Evry time I inquired about the delay in delivery Piscor responded that it was due to internal change that they were making. Finally, Nov 2nd I was told that they did not have part of my order and I was given the choice to change the order or cancel. I cancelled.
On Nov 8th I was told my money would be refund in 4-5 days. On the 16th I informed Piscor that I did not receive credit. On the 17th I was told that the money was refunded but it was not.
Since then, I've been e-mailing Piscor, informing them that the money has not been refunded, but I have not gotten any response at all.
I don't want to believe that I've been ripped off, but at the moment that's what it looks like.
I DON'T KNOW WHAT TO DO
The money has been refunded, but not until PayPal got involved. Piscor did not respond to any of my e-mails since the 17th of Nov. Not even when I was refunded the money they owed me.
All I can say is thank PayPal!
I don't understand, why Piscor continues to take our orders if they are trying to sort internal problems. Why don't they sort out the problems they are having and then start taking our orders?
I was very happy with Piscor in the past, but this new trend of not responding to e-mails and having to go to PayPal to get a refund is just unprofessional.
22 November 2022
Unprompted review
Reply from Ondazor
Dear Nikolaos,
the accounting department confirms that the refund has been made.
We apologise if you have experienced a delay.
We are going through a period of corporate transformation (change of
logistical location, change of investors, activation of international
international offices, etc.), which has presented bureaucratic difficulties
and has affected our activity.
We should be back to 100% in the very short term and all customers who have suffered
will be contacted for a direct discussion with one of our managers.
manager.
Our work has always been based on excellent service for our
our customers. Every little mistake we have made over time, we have always
we have always solved it in the best possible way.
In the meantime, for a short period of time, some orders may be subject to
delayed for a short time yet, and we will inform every customer who purchases on our site about this.
So we invite anyone reading this message who is experiencing a delay to
have a little more patience. Soon, as mentioned, we will be back on time
on 100% of the orders.
Thank you very much!
don't buy from them
I ordered 4 fishing rod on 08.07.2022. They sent nothing and a so named "Marta" gave me always a different delivery time in e-email. After 4 mounth Marta said they could send me only 3 fishing rod and she promised refund. I asked to cancel my order and refund all of my money. Marta promised they will refund my money in 1 week . I will be very curious if they will return my money.
Order number:2153113191
Until now a I hav'nt got my money back. I want my money back, not promises.
After I had written my second comment I got back my money therfore I change my rate to two star
21 November 2022
Unprompted review
Reply from Ondazor
Hello Csaba,
the accounting department confirms that the refund has already been made.
For any info we remain at your disposal.
Thank you very much and have a nice day.
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