The delivery of the tin of varnish I bought from Pirates Cave Chandlery was very poor. I got the product 5 days after. However, the service was good, Jessica managed to get the product delivered t... See more
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See what reviewers are saying
Ordered a automatic life jacket on a Friday but understand it wasn't getting dispatched till the Monday then it took 5 days to arrive, which was to late as we were away on holiday on the Friday mornin... See more
I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish t... See more
I have just recently taken up kayaking at the tender age of 68. Knowing little about the subject I looked online to find out where I could purchase a personal floatation device and found this excellen... See more
Company details
Information provided by various external sources
Established in 1991, Pirates Cave Chandlery has grown to become one of the largest, well-known and well-stocked Chandlers in the South East of England. Our main shop is based in Rochester, Kent and we're ideally located near the River Medway and River Thames with Chatham Marina, Gillingham Marina and Hoo Marina just a few minutes away. With two floors and over 3,000 square feet of floor space, we stock a wide variety of chandlery products to cater for our customers, whether they be dinghy sailors, yachtsmen, motor boaters, or canoeists, we've got it covered, and all at highly competitive prices. What's more - we're open 7 days a week. Our website has become our 'second shop' and we thrive on being able to serve many more customers, with our chandlery products, wider afield. We even have a dedicated centralised stock warehouse to cater for our online sales. Our Staff (or Crew as we like to call ourselves!) are highly experienced, some having served our customers for over 14 years. We enjoy finding solutions and providing advice to our customers - it's something we pride ourselves on. We have a large supplier base, which enables us to stock and source all the items you would expect to find, whether it be from the smallest individual bolt (in Stainless A4 no less!) to clothing, lifejackets, paint, cookers, rope, dinghies and so much more. Of course, it would be impossible to stock every item for every boat - such as that diaphragm you require for your 10 year old bilge pump - but we will do our utmost to source it and get it for you, and fast. That's why we have thousands of loyal customers - customers who we are always so pleased to see and serve.
Contact info
6 Kendon Business Park, Maritime Close, ME2 4JF, Rochester, United Kingdom
- 01634 295233
- customerservices@piratescave.co.uk
- www.piratescave.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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First class super quick
All you could wish for.
good site, good delivery service, product as described.
Lots of choice and delivery on time the…
Lots of choice and delivery on time the next working day excellent
Excellent from ordering to delivery.
Pirates Cave were a pleasure to deal…
Pirates Cave were a pleasure to deal with, just back from holiday with my new Seago 230 and its tiptop. Thanks me Hearties
Great service will be using again
Exactly what I wanted
Exactly what I wanted. Excellent customer service.
Great lightweight life jacket
Great lightweight life jacket! Perfect for fishing. Very good price and fast delivery. Thank you
Immediate response and rapid delivery
Great service.
Great communication
Great communication, item as described and fast delivery
Good price and delivered on time.
Exactly as ordered and on time even during Covid
We looked at lots of sites and found exactly what we needed here, at the best price, and with a next day delivery that no-one else could offer. Boom! Done.
Item was not as pictured unfortunately.

Reply from Pirates Cave Chandlery
Goods turn up promptly and were as…
Goods turn up promptly and were as advertised.
Excellent quality easy to inflate and…
Excellent quality easy to inflate and deflate and fit back into storage bag.
Great service and fast delivery
Outboard Lifting Harness
Outboard lifting harness arrived quickly. However, no instructions and postage was a little steep.
Excellent service
Excellent service and good advice…
Excellent service and good advice .Items arrived promptly and were well packed
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