PinLocal Reviews 

137
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Have used Pinlocal for three years. Was suspicious at first, as hadn’t used paid leads ever in my life. Finn my contact has been straight throughout and if any leads are suspicious credit is given... See more

Rated 5 out of 5 stars

Holly was aptly named for Christmas as has been Pinlocal’s Service Quality…they have been like a favourite present!! We at EU Removals are fairly new subscribers to Pinlocal and their leads, but... See more

Rated 5 out of 5 stars

Absolutly amazing, always willing to assist or answer a question not matter how busy they are. Leads are amazing and when we started they where amazing in making sure we had enough and understood ever... See more

Rated 5 out of 5 stars

We have been using Pin Local as a lead generator for a few years now, and we are really having to think what is it that one thing we dont like about them. The honest answer there is nothing that comes... See more

Company details

  1. Business Services

Information provided by various external sources

PinLocal is the UK's leading lead generation company for live customer leads for your business. We source thousands of leads every week in Removals, Conveyancing, Surveying, Accountancy, Legal, Financial sectors.


Contact info

4.2

Great

TrustScore 4 out of 5

137 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(137)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

£30 a day to be glued to your phone annoy people...

Will cost you minimum £30 a day whether you get any business from these leads or not. When you call the leads they send you, these people tend to be annoyed because their phone and email has been spammed by the other 6 people who recieved the same lead. Would recommend other forms of advertisement rather than Pinlocal and services of the like

19 February 2025
Unprompted review
PinLocal logo

Reply from PinLocal

Hello John,
Thank you for your feedback.
I'm sorry to hear that our service did not meet your expectations.
To assist you in improving your conversion rates, we have developed a new Removals Handbook, which offers advice on following up with leads and securing conversions.

If you would like more information or need any further assistance, please don’t hesitate to get in touch. We're here to help in any way we can.

Wishing you all the best with your business.

Best regards,
PinLocal team

Rated 5 out of 5 stars

Local leads at a great price …

Been using Pinlocal for over 70% of our work for the last 7 years. They are friendly and helpful. Can increase and decrease the leads as required. Staff are always helpful and considerate

4 February 2025
Unprompted review
PinLocal logo

Reply from PinLocal

Dear Alan,
Thank you so much for your review! We really appreciate the kind words and are forever happy that you are satisfied with our services.

Best regards,
PinLocal team

Rated 1 out of 5 stars

I am extremely disappointed with Pinlocal

I am extremely disappointed with Pinlocal’s service. As someone new to the removals industry, I joined the platform trusting it to provide fair opportunities. Unfortunately, the leads provided were not genuine or actionable, and the charges applied are unjustifiable. Despite my best efforts, no meaningful work resulted from their so-called services. I feel abused and deceived, especially considering I have a family to support. Their platform left my account in negative balance and failed to deliver any value. Avoid this service if you are a small business looking to grow. Their practices are unethical and predatory.

24 January 2025
Unprompted review
PinLocal logo

Reply from PinLocal

Hello Silvian,

Thank you for your feedback.
I'm sorry to hear that our service did not meet your expectations.
Please note that all leads are factual and true, and they are sent to multiple removal companies simultaneously. To assist you in improving your conversion rates, we have developed a new Removals Handbook, which offers advice on following up with leads and securing conversions.

If you would like more information or need any further assistance, please don’t hesitate to get in touch. We're here to help in any way we can.

Wishing you all the best with your business.

Best regards,
PinLocal team

Rated 4 out of 5 stars

A good quality leads provider.

Straightforward service in generating leads, we get a lot of work via Pin Local. It is the most expensive leads provider though.
Fast responses from team members when required.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Site

Its a brilliant site that picks up new business for us without any effort we use this is as an add on tool bringing in inquiries 24/7

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Keep away from this company

This company is a scam,
Fake leads not benefiting one job from them,
If you have money to waste this is the company for you, they trying to take money from my bank without my say so they will try to rob you..

2 December 2024
Unprompted review
PinLocal logo

Reply from PinLocal

Hello Zak,

Thank you for your feedback.
We're sorry to hear you cannot convert the leads we provided you with. Rest assured they are factual leads, as proven with our extensive partners who convert every day.

However, we'd be happy to assist you in improving your conversion rates. We have developed new Handbooks, which offer advice on following up with leads and securing conversions. If you would like more information or need any further assistance, please don’t hesitate to get in touch.

We're here to help in any way we can.
Wishing you all the best with your business.

Best regards,
PinLocal team

Rated 5 out of 5 stars

Excellent

We use Pinlocal with a number of our clients and the lead quality is fantastic. Where someone doesn't get conversions it simply means you are not contacting them quick enough. The quality in itself is great!

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Not recommended,

Not recommended,
Low quality leads. We have spent a lot of money buying leads from Pinlocal, and ZERO jobs. (It’s recycled leads)
Don’t waste your money.

1 October 2024
Unprompted review
PinLocal logo

Reply from PinLocal

Hello Badr,

Thank you for your feedback.
I'm sorry to hear that our service did not meet your expectations.
We'd be happy to assist you in improving your conversion rates, we have developed new Handbooks, which offers advice on following up with leads and securing conversions.

If you would like more information or need any further assistance, please don’t hesitate to get in touch. We're here to help in any way we can.

Wishing you all the best with your business.

Best regards,
PinLocal team

Rated 5 out of 5 stars

Brilliant

Been using these guys for a while it's generated regular work at a good price. Christine and Nathan have dealt with me - both brilliant. Thanks very much

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic to work with...

PinLocal have been fantastic to work for. A shaky start but the leads started to pile in after a few weeks and now we get regular leads and conversions every month! The whole team are responsive and easy to work with :)

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service! Really good with working with Pinlocal as I've been with them for multiple years and they always taken care of any situation I've come across.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

PinLocal Leads

This company make me buy a leads and send me customer details, We contacted customer through email and phone call they never replied now they are asking me to pay for the leads which I haven’t benefited from please stay away from them it is a scam

1 August 2024
Unprompted review
PinLocal logo

Reply from PinLocal

Hello Cedric,

Thank you for your feedback.
I'm sorry to hear that our service did not meet your expectations.
Please note that all leads provided are sent to multiple removal companies simultaneously. To assist you in improving your conversion rates, we have developed a new Removals Handbook, which offers advice on following up with leads and securing conversions.

If you would like more information or need any further assistance, please don’t hesitate to get in touch. We're here to help in any way we can.

Wishing you all the best with your business.

Best regards,
PinLocal team

Rated 5 out of 5 stars

Very helpful professional staff at the…

Very helpful professional staff at the other end of the line whenever needed to help with any issues and queries.
Very flexible when I want to manage leads to the level of my work load .
Will continue to receive and work with this company

15 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is a total waste of your…

This company is a total waste of your money. We were called by this team which is called either pin local or removals index... They said they would provide leads... Which they do not!
They send through a 'lead' which the customer did not fill in a inquiry form and is obviously annoyed at us as they have had loads of other removals companies calling them. Which is totally understandable that's it's frustrating.
They send leads with the number does not pick up or respond the your texts and emails.
When addressing this to PIN LOCAL they will not refund the lead.
You spend so much time chasing these fake leads it's crazy. They are very unprofessional when you explain this, all they say is if the number is not invalid we can't do nothing!!
I spent nearly a thousand pounds on this company. With only two jobs which were actual legit leads, even those ones I had to discount down as to feel I had to get something back from all the money and especially time wasted.
We advertise with trust a trader, yell.com, gumtree... All bring in a good return and great customer service!!!
I also use Bark they are the same type of lead generating platform, but they always bring in a great return with repeating customers.
Do not even trial this company, they say they are there if you need them, they are total lying money grabbers.
I believe the reviews for this company are fake, I would like to see if where they have there reviews are probably just a paid fake review company!!!!
Do not touch this company with a the longest stick you can find!
Good luck if you do!

1 June 2024
Unprompted review
PinLocal logo

Reply from PinLocal

Hello Dean,

I'm sorry to hear that our service did not meet your expectations.

I want to assure you that all leads provided are genuine and completed by the customer. To help you make the most of these opportunities, we've created a new handbook that offers advice on chasing and converting leads.

If you would like more information or need further assistance, please don’t hesitate to contact us.

Wishing you all the best with your business.

Kind regards,
The PinLocal Team

Rated 5 out of 5 stars

Holly was aptly named for Christmas as…

Holly was aptly named for Christmas as has been Pinlocal’s Service Quality…they have been like a favourite present!!

We at EU Removals are fairly new subscribers to Pinlocal and their leads, but we are most impressed.

They have been accurate, relevant, responsive and efficient…..very well done Pinlocal, please keep up the Great Work, Thank You

2 January 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam company they…

This company is a scam company they take money from your bank even though my business has shut down it has gone to fraud quad now don't youse this company government should shut down company's like them avoid at all cost

6 December 2023
Unprompted review

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