Pink Moon Presents Reviews 699

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and efficiency, noting that their presence contributes to a safe and well-managed environment. Many people highlight the excellent quality of the facilities, particularly the clean and well-maintained toilets and hot showers, as well as the comfortable and well-equipped tents. The convenient location of the campsites, often close to main arenas, is also frequently appreciated, enhancing the overall festival experience. However, some customers also noted issues such as noise disturbances from nearby arenas or generators, and occasional overcrowding of tents. A few people mentioned that the cleanliness of facilities, particularly toilets, was not always consistent or as high as in previous years, and some experienced slow service at coffee facilities. There were also isolated reports of tents being muddy upon arrival or having insufficient space between them.

What people talk about most

Facilities

Clients share positive opinions on facilities, particularly praising the cleanliness of toilets and showers,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Quality

Users describe positive interactions with quality. Many customers praised the cleanliness of the facilities,... See more

Location

Reviewers express satisfaction with the location, often highlighting its proximity to main arenas and stages,... See more

Holidays

People report positive experiences with holidays, particularly festival glamping. Many reviewers consistently... See more

Based on these reviews

Rated 5 out of 5 stars

Another great EP experience made even better with Pink Moon Accomodation. We stayed in Harvest Moon in the super deluxe bell tent - comfy beds and pillows, towels, chairs and charging points and so cl... See more

Rated 5 out of 5 stars

Had a great time at Rewind South camping with Pink Moon again. The new vacuum toilets were an unexpected improvement. All of the staff are a delight and visible security walking around makes it feel v... See more

Rated 5 out of 5 stars

Everything was exactly as described on the website. Tent (deluxe lotus belle) was spotless when we arrived and the beds, duvets and mattresses were so comfy-just what was needed when we got back late... See more

Rated 5 out of 5 stars

Just finished Electric Picnic 2025 and our stay with Pink Moon was excellent. Very good tents with toilet and shower facilities that were kept clean and a security team that made everybody feel safe.... See more


Company details

  1. Event Management Company
  2. Boutique
  3. Camp Site
  4. Event Planner
  5. Festival

Written by the company

Pink Moon provides boutique camping and event accommodation at festivals across the UK and Ireland. We create comfortable, stylish campsites with quality structures and full facilities, giving guests a premium experience from arrival to departure.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

699 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not suitable for disabled people

One disabled toilet for all of campsite - discriminatory.
Disabled shower floor faulty and caused flooding
Dirty food and drink all over campsite
Access paths blocked by bags of linens
Made a complaint - respond showed no understanding of the issues I experienced and only offered to stay with them again! Would not recommend - especially for disabled people

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly enjoyed

As a group of 4 very mature ladies we decided to make one last trip to Electric Picnic and chose Under The Stars for our accommodation. We were delighted with the comfort, the showers and clean toilets were very welcome as was the daily hot breakfast. Everyone of the Pink Moon staff were friendly and super helpful. We would especially like to single out Jen who was very supportive and helped us resolve our transport issues even when the issue was not created by Pink Moon. I cannot recommend the Under The Stars experience highly enough.

29 August 2025
Unprompted review
Rated 3 out of 5 stars

This was our second year staying with…

This was our second year staying with pink moon (cosmic avenue) at EP. Our first experience was exceptional hence why we booked with them a second time around. However, I'd be lying if I said we had an amazing stay this year! Was so disappointed at how dirty our tent was when we got inside. On top of that, there were so many bugs inside and I noticed that there was a hole on one side of the tent where they must have been getting in from. The sheets and pillows were a great addition if they were clean. There was also a lack of food vendors and coffee trucks in our campsite so the queues were horrendous. Overall, our second experience wasn't as we expected and improvements could be made to the tents. The staff were amazing and friendly although I think they need to ensure that the toilets are cleaned more often than they were next time around.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Staff were fantastic

Staff were fantastic. Listened to any issues and helped where they could. Tents were first class. Tiolets and showers were kept clean and were colse for us. Some delay with breakfast on Saturday, but staff kept open till everyone had breakfast. Only downside was, we parked in the Red car park, it took 90mins to pull our trolly through all the campsites to get to our tent. Not down to Pink Moon but maybe a deal could be done with EP to book places in the Yellow car park for those who need to be closer, or other transport for older attendees. Would had gladley paid for closer parking if we had known the distance to the site.

28 August 2025
Unprompted review
Rated 4 out of 5 stars

Can’t wait to stay again

Can’t wait to stay again! Campsite was very clean, toilets and showers were constantly being cleaned and monitored. Friendly staff and security. Only down fall was not enough facilities like toilets could have done with some more stalls and showers accross the road at moonlight meadows in Stradbally. If you know you know. Vendors were very expensive for the price you pay to stay in pink moon they should monitor pricing in their camps especially if they want to keep customers happy. Food is god with hangovers, word of mouth is a killer. the more affordable something is the more customers the vendors will get. Now this is not pink moons fault but it should be looked at.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Great EP experience

Great EP experience. Stayed in harvest moon very comfortable beds. Would recommend to others! Hopefully get to stay again soon.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Well organised, cleanliness,felt safe as I went alone, value for your money

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Friendly staff at EP 25

Friendly staff, The Golf buggy to reception, the easy access to the camp site from the main stage.

The Queuing system for breakfast on the first morning could have been better if a few changes were made faster. Like moving the toaster to another location.

They waited to long to make simple changes but by then we were waiting over 30 minutes. Great breakfast.

Our sheets on all our beds were wet. The staff put it down to the dampness in the air but yet the Duvet covers were dry so this could not have been right.

We had a great experience and we'll be booking it again so I really hope that you make things better for Next years experience. Thank you.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

WOW...just WOW!

We stayed in Under the Stars and we absolutely loved it. The staff were amazing, facilities were immaculate, breakfast was brilliant. Overall a fantastic experience and one we will definitely be repeating for EP26

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Another great EP experience made even…

Another great EP experience made even better with Pink Moon Accomodation. We stayed in Harvest Moon in the super deluxe bell tent - comfy beds and pillows, towels, chairs and charging points and so close to the main arena. Staff were so lovely, helpful and friendly. Queues weren't too bad and moved quickly. Can be a little noisy but we didn't mind as so close to main arena. Looking forward to next year already.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

I had a great experience camping with pink moon for electric picnic . I booked the 2 person standard bell tent in the silver campsite and it was perfect and just as described. The facilities provided in silver are also brilliant , especially the very clean toilets and showers. It is also a much quieter campsite, so ideal for sleep !

28 August 2025
Unprompted review
Rated 4 out of 5 stars

Stayed in moonlight meadows in electric…

Stayed in moonlight meadows in electric picnic! Tent and facilities were great! Toilets always spotless! Made the weekend much more enjoyable! Only thing I will say is I thought there should have been more food options/ trucks as the ques on the Saturday morning were too long. For the size of the campsite I think it's needed.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

EP 2025 - Pinkmoon

Just back from EP 2025 and Pinkmoon made the experience so much better than my expectations. The staff are very friendly and helpful, the toilets/showers are impeccable by festival standards and our tent was spacious with very comfortable bedding. Definite 5* festival glamping.

29 August 2025
Unprompted review
Rated 3 out of 5 stars

The two person tent was a decent size…

The two person tent was a decent size and pretty accurate as per the picture. The bedding however became damp (particularly the duvet cover) after rain so the tent obviously was not waterproof. Interestingly one side of the tent was worse than the other but following the heavy rain on Sunday evening both beds were damp on our return to the tent that evening.

31 August 2025
Unprompted review

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