Pieroth Ltd Reviews 1,032

I received a call from Pieroth claiming they wanted to send me wine as a “free trial.” I never agreed to pay for anything. The delivery was sent to the wrong address in my building, and now they are insisting I have an overdue balance.

I sought advice from a consumer bureau and was told I need to contact Trading Standards.

This feels like an absolute scam. You are not obliged to pay if you have not agreed before. I hope this helps someone as there are many reviews like this.

Do not answer calls or emails from this company, including customerservice @ pieroth.co. uk.

I have bought wines from Pieroth for many years now and the service from Robin is first class as are the wines. Would thoroughly recommend.

My wife and I found a parcel at our doorstep this morning . It was a heavy , soaking wet cardboard box. We were both surprised as we were not expecting anything. The parcel was addressed to my wife and on inspection we found the parcel contained of several bottles of wine, which we found very surprising as neither of us drink alcohol at all, and even more surprising an invoice for£69.90p.
My wife emailed the company this morning, explaining that she had not ordered this parcel and would they come and collect as soon as possible , but they are not open on Saturdays , so we will wait till Monday?
I feel that this is very underhand practice, (unless a genuine mistake has been made) . We are anxiously awaiting their response, as we do not want to store this company’s merchandise.

Phil T contacted me with a recommendation, Jammy B, as I love Kangaroo Point. He was spot on, we love it! It’s smooth, sweet and fruity, absolutely perfect for a warm evening. Thank you, as always, great service from Phil.

No worries with my Rep, Jackie, at all (but, please don't tell her ;-), or we'll have to widen the doors!) :-) :-) :-)

Jay, your representative, is extremely knowledgeable and friendly.

If you want good advice especially on quality wines in my experience Pieroth are excellent

Great service - we love your wine!

I have been buying wines from Pieroth for over 10 years, initially after an 'at home' tasting and more recently through my representative, Al. We have really enjoy the rich fruity reds such as Big Feet, Jumilla, Monastrell, Most Secret and a current favourite, Kangaroo Point. Al has introduced us to new wines such as Murder of Crows and Parliament Of Owls which are a little less sweet, but still suit our palate and are very much enjoyed. Rarely we have had a wine that is not to our taste and swapping for something we prefer has never been an issue. We have had some great white too, but I think its the reds that really stand out for me, they are more expensive than many other wines in the supermarkets, but I think the quality shines through, and its worth spoiling yourself once in a while!

There is a great variety of wines and I like the way my agent understands and responds to my tastes and requirements. It is a pleasure to do business with Pieroth and the service is always friendly, reliable and efficient.

Excellent service, great wines, knowledgeable advisors who aren't pushy.

Nick’s advice is spot on when it comes to choosing a new wine. His easy manner and chats are great but all the time he’s remembering our particular tastes and can recommend products which have so far never failed to please us. That’s how a professional advisor should be. Makes us forget sometimes that it’s his job, as it feels more like a friend has called for a catch up!

Very helpful and friendly but not intrusive and understands situation with passing of late husband

Pieroth wines are top quality. Massimo, my Pieroth contact knows exactly what my taste in wines are and always contacts me when something new arrives

Great wine .Polite informative staff .Not pushy .
Top class .

Our expert is very knowledgeable about our likes and dislikes and about the wines in general. He gives us calls when there are offers but doesn’t pester us to purchase. He is aware that we know the quality of the wines as a long standing customer.

I must admit I take little regard to Trustpilot, or any other review system, but a good review is a good start. For what it is worth I can recommend Pieroth as reliable, with well priced good and generally excellent wines. Helpful staff and representatives. Low pressure tasting sessions at home are great for giving an education in their stock and help exploration even if we return to the same favourites, and the occasional freebie does no harm at all. All in all a good firm.

Excellent wines and great service, Ben has good knowledge of the wines the company supply and he always remembers what his customers like, he recommends wines to try and they always as good as he says.

Ben is a great person to speak with, his knowledge of Pieroth wines is very good and knows what wines we personally !ike. May we also say that all the wines we have had are perfect and never had one which is not of an exceptional guality. Once again always great to speak with Ben and we know we can ask him for recommendations 're new wines to try. Keep up the good work everyone. Regards Margaret l

Spoke with James (the wine man) who gave great advice as to which wines to try He’s aware of our taste and recommended a choice for us to try for a change. James is alway helpful and polite. We’ve been with Pieroth for a good few years and highly recommend them.