PIECES Online Shop Reviews 

3,723
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Some lovely pieces! The items I ordered are all great quality and fit perfectly! Nothing to be returned which is rare these days! I especially like that the website says if an item might come up lar... See more

Rated 5 out of 5 stars

Real quality top. Even better style than I expected but very small fit. Order 2 sizes up! I gave the smaller (medium) to my sister as couldn’t be bothered to send it back! X large is more like a med... See more

Rated 4 out of 5 stars

I checked the size quite and ordered 2 jumpers, however when they arrived they were both approx 10cm larger than the size guide said they would be. I used a tape measure and took photos of them to pr... See more

Company replied

Rated 5 out of 5 stars

I was worried I had left it too late to receive my order for Christmas but it came very promptly. Also you had a size guide and recommended that you should order the item in a larger size. This was r... See more

Company details

  1. Women's Clothing Store

About PIECES Online Shop

Information provided by various external sources

At PIECES, we are dedicated to helping independent young women create and complete their look with perfect essential basics, and we work hard every day to adapt to and create new fashion trends, making hero products as we move forward.  Products that every girl must have in her wardrobe. We value our modern simplicity and celebrate our Scandinavian legacy with collections that are contemporary, simple and easy to wear. In a world where choices are ample, we wish to inspire our customers and make shopping instant, easy and fun.

If you would like to get in touch with our customer service, please go to:

pieces.com/contact


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(3,723)

1,066 reviews in the last 12 months

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Rated 5 out of 5 stars

User-Friendly and Reliable

Ordered a pair of pants and needed to send back.
Pieces was very quick to send out my order and I had the order in my mail box 2 days after.
Unfortunately, the pants was a bit to small so needed to make a return and order a new size. Both processes went smoothly.

23 September 2025
Rated 5 out of 5 stars

Lovely clothes

Lovely clothes, well made, as shown on line, just what I was looking for, excellent price, delivered in good time.

13 September 2025
Rated 3 out of 5 stars

I unfortunately received a defect pair…

I unfortunately received a defect pair of jeans :( But the delivery was fast and had no problem of returning it.

6 September 2025
PIECES Online Shop logo

Reply from PIECES Online Shop

Hi Emilie

Thank you for your message and for sharing your experience with us. We are truly sorry to hear that you received a defective pair of jeans. 

We are glad to know that you were able to follow the return instructions without any issues, and we appreciate your kind words about the fast delivery. Your feedback is very valuable to us, as it helps us improve both our product quality and service.

Our customer service team will send you a separate email shortly with more details regarding the incorrect order, along with a discount code as a small gesture of apology for the inconvenience caused.

Thank you once again for your understanding and patience. We look forward to serving you better on your next order.

Warm regards,

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