Real quality top. Even better style than I expected but very small fit. Order 2 sizes up! I gave the smaller (medium) to my sister as couldn’t be bothered to send it back! X large is more like a med... See more
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Some lovely pieces! The items I ordered are all great quality and fit perfectly! Nothing to be returned which is rare these days! I especially like that the website says if an item might come up lar... See more
I checked the size quite and ordered 2 jumpers, however when they arrived they were both approx 10cm larger than the size guide said they would be. I used a tape measure and took photos of them to pr... See more
Company replied
I was worried I had left it too late to receive my order for Christmas but it came very promptly. Also you had a size guide and recommended that you should order the item in a larger size. This was r... See more
Company details
About PIECES Online Shop
Information provided by various external sources
At PIECES, we are dedicated to helping independent young women create and complete their look with perfect essential basics, and we work hard every day to adapt to and create new fashion trends, making hero products as we move forward. Products that every girl must have in her wardrobe. We value our modern simplicity and celebrate our Scandinavian legacy with collections that are contemporary, simple and easy to wear. In a world where choices are ample, we wish to inspire our customers and make shopping instant, easy and fun.
If you would like to get in touch with our customer service, please go to:
Contact info
Denmark
- www.pieces.com
4.3
Excellent
4K reviews
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Great quality and very good experience…
Great quality and very good experience buying online.
15 May 2026
Fast delivery 🥳
8 May 2026
My order was processed
My order was processed, despatched and delivered promptly and informed throughout.
3 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ordered twice. Wrong twice.
I’ve ordered twice from Pieces now and both times I’ve been sent the wrong item. The first time it was the wrong colour top, and now I’ve just been sent the wrong colour and size of fleece gilet. Just really irritating! Won’t be ordering again.
28 April 2026
Unprompted review
Reply from PIECES Online Shop
Hi,
Thank you for taking the time to share your feedback with us.
We understand how frustrating it must be to receive incorrect items multiple times, especially when it involves both the wrong colour and size.
We sincerely apologize for any inconvenience this may have caused.
We were not able to locate any cases based on the information provided in your review. If you still need assistance, please feel free to contact us through our chat or contact form, or share your order number here so we can look into this for you.
Thank you again for your feedback, and we wish you the best.
Best regards,
BESTSELLER online shops
Customer Operations
Flawless and quick!
The order was processed and sent super quickly. I ordered some more clothes to try and eventually send them back, but they were all beautiful so I kept all of them.
10 April 2026
Got 2 coats for half price
Got 2 coats for half price. Really happy….lightweight but warm.
Delivery & comms excellent.
Thank you :)
11 April 2026
Parcel arrived very prompt,everything…
Parcel arrived very prompt,everything in stock, super quick
5 April 2026
Excellent bag
Excellent bag (I like it so much I bought a second one), good price, fast shipping.
29 March 2026
Beautiful colour green sweater
23 March 2026
Fast delivery to a pick up point and…
Fast delivery to a pick up point and really liked the clothing.
16 March 2026
Fast shipping and happy with product!!
14 March 2026
Lovely top and it’s very well made
15 March 2026
Really comfy shirts
Ine of the shirts had an orange spot on it but I still love the shirts
7 March 2026
Reply from PIECES Online Shop
Hi Nicoline,
Thank you for your review.
We're really glad to hear that you love the shirts.
We're sorry to hear that one of them had an orange spot on it — that’s certainly not the experience we want for our customers.
Please feel free to contact our customer support team so we can look into this and help resolve it for you.
Thank you again for your feedback and for sharing your experience with us!
Kind regards,
BESTSELLER online shop
Customer Operations
Wrong item
Wrong item. The package had my name. But the inside was to another customer
12 February 2026
Reply from PIECES Online Shop
Hi Christina,
Thank you very much for taking the time to leave a review.
We are sorry to hear that you received a wrong item. We believe it is important that you have a positive shopping experience and are committed to improving this.
We would therefore like to help you further. We kindly ask you to contact us by e-mail or via the chat service. You can find our contact details and opening hours in our helpdesk.
We hope to be able to assist you urgently.
Kind regards,
BESTSELLER online shop
Customer Operations
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